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Courtyard Grand Rapids Downtown

Traveller (50)
Room & Suite (35)
Dining (11)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Located in the middle of the energetic Grand Rapids scene, the Downtown Courtyard by Marriott delivers choices and convenience for business and leisure travelers alike. From the welcoming lobby and the functional, relaxing rooms to the friendly service and city views, it’s a stay you’ll feel good about.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
Hotel packages
Location
Full view
100Great for walkers
Grade: 100 out of 100
115Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
429Reviews
91Photos
3Q+A
71Room tips
Traveller rating
  • 155
  • 182
  • 59
  • 22
  • 11
Time of year
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  • English
Popular mentions
Thoroughly enjoyed our stay here. We purchased the beer city package and from the valet to bartender onsite we received excellent service. Our room was clean and had a great view of downtown. So much so that we are heading back in a few weeks to enjoy the area once again.
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We did the beer city package. Hotel is located right across from the B.O.B. And other eateries, we valet parked as part of Package.Room was fine, we could see the BOB outside our window and the music could be heard from there in the evening. The little Bistro was good, breakfast
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First off - great location and nice staff. Always feel safe here. An unusually nice property for a Courtyard. Right in center of downtown and walking distance to great restaurants and sights. The Bistro is one of the best anywhere - with good food and amazing service. Nice
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Response from ChristiV28, Sales and Events Coordinator at Courtyard Grand Rapids Downtown
Responded 4 weeks ago
Thank you for taking the time to provide us feedback and share your experience about our property. My sincerest apologies that your recent stay was less than satisfactory and we absolutely appreciate your feedback, as we constantly strive for perfection and this gauges us on particular areas that need attention. As a valued guest; everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We do take noise concerns very seriously, especially during the early morning hours when guests are trying to sleep. I'm sorry that this happened during your stay. I will be speaking with our Engineering Department about the timing of trash removal and if there is a way to make sure it’s not happening so early in the morning, especially because the rooms on that side of the building could so easily be effected by this. It is our job to ensure a problem free stay for all our guests and when this doesn't happen, we aren't living up to the standards of Marriott. I also do notice the comments about some of the functionality of our bathrooms and how you have to get into the shower to turn it on. I'm so sorry this deeply affected your stay and will be passing this feedback to my General Manager. Thank you again for your feedback. I hope when your travels bring you back to Grand Rapids, we have the chance to serve you again in the near future.
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Oversized rooms, awesome staff, valet parking and skywalk that connects to Amway Grand, JW Marriott and shopping plazas helped make this hotel great. Close to everything. Room service good but a little pricey. Will definitely stay again.
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Response from ChristiV28, Sales and Events Coordinator at Courtyard Grand Rapids Downtown
Responded 19 Nov 2018
Donna, Thank you for staying at the Courtyard Downtown Grand Rapids and for taking the time to share your experience! Our staff strives to give outstanding service and we will be sure to share your experience with them. We appreciate your past stays and look forward to your future visits. At Your Service, Christi
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The hotel room is quite nice looking, with a really funky couch. I was in my room for about 20 minutes when I was trying to figure out what the noise was that I kept hearing. I soon realized it was the motor of the elevator. It really starts to wear on you after a while. I went
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Response from MegS1032, Guest Relations Manager at Courtyard Grand Rapids Downtown
Responded 26 Oct 2018
Thank you for taking the time to write us a review, David! I apologize that your stay with us was less than favorable, but am glad to see you enjoyed our Bistro. I will pass your comment in regards to the mattresses on to our Housekeeping Manager. Should your travels bring you back to Grand Rapids, please feel free to contact the hotel directly so that we can ensure your next stay is far superior. Safe Travels! Meg S. Guest Care Manager
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Good Morning Raeswan11 and thank you for choosing to stay at our Downtown Courtyard Grand Rapids! Absolutely, all rooms on our 7th floor are freshly renovated. We've also completed full renovations on our 5th and 6th floor rooms as well. We would be more than happy to place a request on your upcoming reservation for a newly, remodeled room. Do not hesitate to contact our property directly at 616-242-6000 and we would be happy to process this along with any other requests you may have. Enjoy your upcoming stay with us! Jen Cutter~GM~
1 vote
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Good Afternoon Jeffry, thank you for your inquiry. Our sofa bed mattresses are 40"W X 72"L X 6"H, this is slightly larger than a twin size mattress but smaller than a full size mattress. Please feel free to contact us at 616-242-6000 should you have any further questions or if we can help in any way to prepare for your upcoming stay.
0 votes
Dear Debbie, Thank you for your concern, we have several parking options available to our guests. Should our self parking fill up upon your arrival we have additional parking arrangements with the JW Marriott, which is next door to us allowing more than one car per room. We also provide a valet parking service to all our guests as well. Feel free to ask a valet or front desk associate for additional guidance should you have troubles. We look forward to your arrival! Best Regards, Nathan G.
1 vote
"Corner rooms are spacious and comfortable."
"Take the stairs."
"Ask to be away from the reserved blocks of rooms"
"Rooms on the west side face the river, where as to the East they will see more of downtown."
"Ask for a river view room if available."
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PRICE RANGE
US$ 189 - US$ 342 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott grand rapids downtown hotel grand rapidscourtyard grand rapids downtowngrand rapids marriottgrand rapids courtyard
LOCATION
United StatesMichiganGrand Rapids
NUMBER OF ROOMS
214
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