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25/12/2017 26/12/2017
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    Crowne Plaza Grand Rapids (Airport)

    5700 28th St SE, Grand Rapids, MI 49546-6904
    011 91 124 455 1263
    Hotel website
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    25/12/2017 26/12/2017
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    US$ 131
    US$ 120
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    Traveller (114)
    Room & Suite (50)
    Dining (10)
    • Excellent20%
    • Very good30%
    • Average27%
    • Poor11%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Free Airport Transportation
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    25 Dec26 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (313)
    There are newer reviews for Crowne Plaza Grand Rapids (Airport)
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    81 - 85 of 308 reviews

    Reviewed 17 May 2016

    Based on appearances, this hotel doesn't look like much, but I was pleasantly surprised with my stay. The room was spacious and the bed was very comfortable. Wifi in my room worked great. The bathroom fixtures seemed newer. Not too noisy for how many people...More

    1  Thank Jennifer K
    Reviewed 6 May 2016

    We have stayed at this hotel before and the location has been good for our needs. A lot of large groups use this hotel, sports, business, etc. We have not eaten there and mostly just sleep there on our trips. This is an older hotel...More

    Thank jlh40
    Response from CrownePlazaGR, Social Media Coordinator at Crowne Plaza Grand Rapids (Airport)Responded 10 May 2016

    Dear Crowne Plaza Guest, Thank you for taking the time to review your stay, we appreciate your feedback. We are sorry to hear your room was not ready and in tip top shape for you upon arrival. We will definitely take a look into what...More

    Reviewed 18 April 2016

    Being in town for a soccer tournament this past weekend, didn't have choice of where to stay, I would not choose this hotel again. Called hotel days before we left to confirm our room, we get there and our room is no longer available... strike...More

    1  Thank EmmasDad1129
    Response from IHGService, Guest Relations Manager at Crowne Plaza Grand Rapids (Airport)Responded 14 May 2016

    Dear EmmasDad1129, Thank you for your review regarding your recent stay at Crowne Plaza Grand Rapids Airport, MI. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private...More

    Reviewed 4 April 2016

    Friendly and efficient staff. Check in was very easy. Room was clean and a decent size (1 king bed). Pool was closed for maintenance. Bar was open late. Did not have a chance to eat in the restaurant, so cannot comment on that.More

    Thank Scott L
    Response from CrownePlazaGR, Social Media Coordinator at Crowne Plaza Grand Rapids (Airport)Responded 6 April 2016

    Dear Scott, Thank you for taking the time to review your stay at the Crowne Plaza Grand Rapids Airport Hotel. We are happy to hear you were able to meet our wonderful staff and had a chance to visit our bar. We are sorry for...More

    Reviewed 31 March 2016 via mobile

    The rooms were clean. Check in was fine. Do not try and get food! I ordered dinner the chicken cordon bleu and the asparagus was not cooked. The baked potato half cooked and the chicken looked sickly. The salad items were slimy and the croutons...More

    1  Thank AnnieK_OH8
    Response from CrownePlazaGR, Social Media Coordinator at Crowne Plaza Grand Rapids (Airport)Responded 6 April 2016

    Dear AnnieK, Thank you for your feedback. I am very sorry to hear that you did not enjoy your meal. We will definitely be looking into what happened closer. We are sorry for an inconvenience this may have caused you. Kind Regards, Hannah Social Media...More

    Best Western Hospitality Hotel & Suites
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    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$ 103 - US$ 180 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Grand Rapids (Airport) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Michigan >
    • Kent County >
    • Grand Rapids
    • Also Known As
    • Crowne Plaza Grand Rapids (Airport) Hotel Grand Rapids ,
    • Grand Rapids Crowne Plaza
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    Traveller (114)
    Room & Suite (50)
    Dining (10)
    Pool & Beach (7)
    Hotel & Grounds (86)
    Bathroom (13)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    5 December 2014|
    AnswerShow all 4 answers
    Response from Christie H | Reviewed this property |
    That hotel is very close to lots of fast food type places and one tavern. Across the street is Burger King and Grinders. Also nearby are a Subway, Jimmy Johns, Tim Hortons, Panera, and Culvers.
    Room Tips
    "Inner courtyard rooms away from parking lots or elevator access are quieter rooms."
    Read review
    "There are rooms which face the pool."
    Read review
    "its a very large property. if you don't like to walk far ask for a room close to the lobby."
    Read review
    "The room was quite becasue I was a mile away from everything!"
    Read review
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