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Holiday Inn Grand Rapids Downtown

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Holiday Inn Grand Rapids Downtown
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440 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Grand Rapids Downtown
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Showing 434: English reviews
Arlington, Virginia
Reviewed 8 July 2015

Recently stayed here for business and very satisfied with the hotel. The hotel gives you a good feeling right from entry. Everything you will need is found here, pool, fitness center, restaurant/lounge onsite, very small business center though. The recently renovated rooms are clean and well appointed with desk/fridge/TV. Despite the proximity to the highway, suprisingly quiet. Staff were friendly...

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Helpful?
Thank CD R
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Saline, Michigan
Reviewed 6 July 2015

Stayed here one night while coming through town. The hotel itself was clean and nice, nothing fancy but definitely well kept. There is no extra fee for parking which is great because the location is so close to downtown. You can walk to just about any bar or restaurant. The river walk is just a block away and has great...

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Helpful?
Thank Jenna M
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Jenna, Thank you for taking the time to post about your stay with us! As the only hotel in Downtown Grand Rapids that offers complimentary parking for our guests, in addition to being pet-friendly, it is just one less thing to worry about while you're traveling! We hope to see you again soon - safe travels!

Flint, Michigan
Reviewed 6 July 2015

We stayed here for 1 night on Friday, July 3rd. We chose this hotel because it was cheaper than the Amway and Marriot. You have to walk across the bridge to get to downtown Grand Rapids, but that's no big deal - it's about a 5 minute walk. It is right next to the Grand Rapids Public Museum and across...

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Helpful?
Thank hnaugler
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear hnaugler, Thank you for your candid review of our property! I am so glad to hear that you enjoyed your stay in the hotel. I am sorry to hear about your experience in the Pearl Street Grill, however. Please know that your feedback is greatly appreciated and very important to us, so this issue will certainly be looked into....

Lapeer, MI
Reviewed 6 July 2015

This hotel, located at 310 Pearl Street, right off the exit, is conveniently located across from the Gerald R. Ford Museum and the Van Andel Museum (tells the history of Grand Rapids and the state of MI), which are both excellent museums and well worth your time to explore. You could do both in one day if you wanted but...

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Helpful?
Thank RosieTholl
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear RosieTholl, Thank you so much for taking the time to post about your experience with us! I am so pleased to hear that you enjoyed your stay and so much that Grand Rapids has to offer! We hope to see you again soon; safe travels!

Guangzhou, China
Reviewed 22 June 2015

I have never had to cancel a reservation at the front desk before and walk out of a hotel, but I did here. I am a Platinum IHG member and travel for business and stay in hotels approximately 120-150 nights per year. For father's day weekend I decided to have a Saturday getaway with my wife as the kids were...

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Helpful?
2Thank rjkti18
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for bringing this to our attention. As an IHG Platinum Elite Rewards Club Member, we truly value your feedback. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with...

Michigan
Reviewed 19 June 2015 via mobile

We stayed one night midweek. For the price point and location the stay was average. Beds updated and comfortable, room clean and bathroom updated. Just missing some minor touches. No complimentary breakfast or lobby coffee bar; in room hair dryer kept shorting out

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Thank BRKMichigan
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for taking the time to post about your stay with us! I am so glad to hear that you enjoyed your stay, and we hope to see you again soon! Safe travels!

Denver, Colorado
Reviewed 10 June 2015

I was in Grand Rapids for an NCAA golf tournament, and our coach selected this hotel. The staff was very helpful and the hotel was updated and comfortable. I liked the location because I was able to walk to restaurants. Also, it is right on the highway, so it was an easy in and out. We ordered room service a...

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Helpful?
1Thank boandzo
Heather E, General Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Boandzo, Thank you for your kind review. Our team enjoyed hosting the NCAA Golf Tournament guests this year and it nice to hear you took advantage of our convenient location to get around town! I will be sure to pass along your compliments to our Chef about your in room dining experience as well. Happy Travels!

Gaylord
Reviewed 4 June 2015 via mobile

Recently stayed here while moving our daughter to Grand Rapids. Front desk staff was very friendly and efficient. Rooms were comfortable, albeit somewhat small. Nice shower pressure. The 12 noon check-out worked well for us. Parking is complimentary with the room which is an added bonus. Great downtown location within walking distance to great restaurants, museums, Van Andel Center etc.

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1Thank Sherrie S
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you for taking the time to post about your recent stay at the Holiday Inn Grand Rapids Downtown! I am so glad to hear that you enjoyed your stay with us, and we certainly hope to see you again soon! Safe travels!

Miami, Florida
Reviewed 31 May 2015

Great location next to the Grand River and across from the Ford Presidential Museum. Can easily walk to all downtown Grand Rapids sites and restaurants. Rooms clean and staff very friendly. Good on premises restaurant and bar. Pet friendly. Would definitely stay here again.

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Helpful?
1Thank Erb8104
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Dear Erb8104, Thank you for your lovely review of our hotel! I am so glad to hear that you so thoroughly enjoyed your stay with us. As the only pet-friendly hotel in Downtown Grand Rapids, I must admit that we just love being able to see our guests bring their pets in - it adds just one more "at home"...

Chicago, Illinois
Reviewed 26 May 2015

We chose this hotel based on other reviews, it's location and less expensive price compared to others on the east side of the Grand River. The desk staff was friendly and helpful, providing several recommendations for restaurants and bars. We stayed in the King "Executive Suite". There was a small bar / kitchen area with microwave, fridge and sink. There...

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Helpful?
1Thank URTravelling
Caitlin P, Front Office Manager at Holiday Inn Grand Rapids Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 175 room full-service Holiday Inn, officially relaunched in December 2009. All guest rooms have 32" HDTVs, easy chair, large work desk. Rates include complimentary on site parking and wireless internet access. ... more   less 

Additional Information about Holiday Inn Grand Rapids Downtown

Address: 310 Pearl St NW, US 131 and Pearl Street, Grand Rapids, MI 49504-5314
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 10,407 - ₹ 17,869 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids Downtown 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Days Inn Grand Rapids
Grand Rapids Days Inn
Hotel Style:
#3 Green Hotel in Grand Rapids
#16 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Grand Rapids Downtown staff and other travellers.
5 questions
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soo, mi
11 months ago
Clinton, Arkansas
1 month ago
Poole, United Kingdom
4 months ago

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Questions? Get answers from Holiday Inn Grand Rapids Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid freeway noise.”
 of 5 bubbles TomD145, 16 Feb 2017 | Read review
“Room 501 is near the end, close to the stairs, and quite. No view though”
 of 5 bubbles Analyst1953, 31 Jan 2017 | Read review
“The higher floor you get, the better view of the city.”
 of 5 bubbles blamertroy, 7 Dec 2016 | Read review
“Avoid rooms that overlook the highway. Very busy during Art Prize so make reservations early.”
 of 5 bubbles Heretic42, 20 Nov 2016 | Read review
“Lowered number rooms are further from the interstate but not enough to make a huge noise difference.”
 of 5 bubbles charliethepirate, 23 Oct 2016 | Read review
5 of 5