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Best Western Hospitality Hotel & Suites

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Traveller (109)
Room & Suite (41)
Dining (13)
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Overview
  • Excellent41%
  • Very good25%
  • Average17%
  • Poor9%
  • Terrible8%
Travellers talk about
“hot tub”(31 reviews)
“king suite”(14 reviews)
“waffles”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Hospitality Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Hospitality Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (594)
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592 results
Traveller rating
237
149
99
59
48
Traveller type
Time of year
LanguageEnglish
237
149
99
59
48
Show reviews that mention
All reviewshot tubking suitewafflesbreakfast areafree dinnergreat place to staygrand rapids areaindoor poolbed was comfortableparking lotup to datecomplimentary breakfastclose to the airportexpresswayremodelingmeijershuttle
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1 - 5 of 592 reviews
Reviewed 2 weeks ago

Traveling from out of state to attend my daughters college graduation. I booked my reservations with the competition two months ago and when I arrived, I was turned away because they had overbooked the hotel. Because of Tulip events and graduations in and around the...More

Thank obo36
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 1 week ago

Dear Displaced Guest, That is a horrible situation to face when traveling and I am certainly sorry you had to go through it, however we are delighted that you found us and Shante! She is my Sales Director and I would agree she is absolutely...More

Hotel's Favourite
Reviewed 12 April 2018 via mobile

The Best Bestwestern I have had the privilege of residing in. I spent 3 days in this heavenly place. The driver shook my hand & loaded my bag with a warn smile. Karen checked me in with a smile while telling me all about the...More

1  Thank Donald E
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 12 April 2018

Dear Donald, Thank you so much for sharing your experience with the TripAdvisor Community. We are absolutely delighted that we were able to provide you with exceptional service and that you enjoyed your stay with us, including the complimentary Supper Monday through Thursday. We look...More

Reviewed 3 weeks ago

My daughter and I woke up at around 11 and felt something crawling on us. I turned on the light and there were bugs in our sheets. We were so tired that we took everything off and wiped down the sheets and went back to...More

Review collected in partnership with Best Western
1  Thank kcdacey
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

Dear kcdacey, Thank you for letting us know about the insect(s) in your room. Unfortunately we are already seeing an issue with the local boxelder's, but are trying to keep them at bay. The room not being very clean is not typical of our hotel...More

Reviewed 3 weeks ago via mobile

Nice, Clean hotel w Large Swimming Pool & Jacuzzi plus fitness area. Complimentary Breakfast. Our rooms had Microwave/Refrigerator. We had 2 rooms w King beds by pool area for the weekend. The rooms were very clean & spacious. Beds were comfortable. Prices were very fair....More

Thank sharmack67
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 3 weeks ago

Dear sharmack67 We are delighted that you enjoyed your stay with us and appreciate you sharing your experience. We look forward to seeing you again the next time you are in Grand Rapids. Make It A Great Day

Reviewed 3 weeks ago

My daughter's soccer team just visited this hotel this past weekend. Our room was clean, reasonably spacious, and the beds were very comfortable. Breakfast was excellent. Our rate of $99 per night was reasonable. Blair was very welcoming at the front desk, tending to all...More

Thank butchartd
Response from Joanne B, General Manager at Best Western Hospitality Hotel & SuitesResponded 1 week ago

Dear butchartd, I would be delighted and humbled to accept your rave review if it were indeed intended for us, however sadly it was not. We are the BEST WESTERN Hospitality Hotel & Suites located in Grand Rapids, Michigan - I don't have front desk...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Shuttle Bus Service
Meeting Rooms
Airport Transportation
Laundry Service
Banquet Room
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 98 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
Details
Price range
US$ 98 - US$ 192 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Business Hotel in Grand Rapids
Room types
Non-Smoking Rooms, Family Rooms, Suites, Accessible rooms
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Traveller (109)
Room & Suite (41)
Dining (13)
Pool & Beach (7)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
OliviaJoy1998
6 February 2018|
AnswerShow all 2 answers
Response from Joanne B | Property representative |
You must me 21 to check into a room
1
Vote
duber2016
27 October 2016|
Answer
Response from Joanne B | Property representative |
Yes, we do offer a medical discount for anyone needing it. Feel free to give us a call anytime for more information.
0
Votes
bellealice
7 June 2016|
AnswerShow all 3 answers
Response from William S | Reviewed this property |
Yes the pool is warm not freezing cold like some hotels. They also have a hot tub which is very nice
1
Vote
Room Tips
"All areas of the hotel were quiet.....I was traveling with my mother so the first floor was best"
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"Make sure you give the same respect and the love you wish to receive...and if you don't receive kind..."
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"I liked being on the second floor. There is an elevator that takes you right up."
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"They provided a discounted rate due to our circumstances!"
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