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JW Marriott Grand Rapids

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JW Marriott Grand Rapids
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915 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Grand Rapids
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Showing 906: English reviews
Chicago, Illinois
Reviewed 28 February 2017 via mobile

First time in Grand Rapids. Had a business meeting and brought my family for an overnight. The entire staff was exceptionally helpful and friendly with a very clean and well appointment room. Well done JW!

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Helpful?
Thank jdc9700
Reviewed 25 February 2017 via mobile

What an incredible hotel..... 1st class service. From the valet to the front desk to the friendly housekeeping staff in the hallways. Incredible SixoneSix Food and Beverage experience. Crafted cocktails made by friendly & knowledgeable bartenders. This hotel knows service, CLEAN rooms and lobby. Only place to stay in Grand Rapids!

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Thank Brian S
Cary, North Carolina
Reviewed 22 February 2017

Stayed at this JW Marriott in December during a business trip. The room was very comfortable and the service is consistently courteous and accommodating. The views along the river are peaceful as is the atmosphere in general.

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Thank Stephanie C
Reviewed 18 February 2017 via mobile

The JW should be the best Marriott property in MI, and it is. They do everything right- even the clean fresh air when you enter the building is distinct. The restaurant (616) is great, and the bar has everything you could want/need- just needs to be bigger. Fitness center, pool, spa, sauna- all exceptional and always clean. Walking distant to...

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Thank rycollins18
Reviewed 17 February 2017 via mobile

We treated ourselves to the couples massage package today! It was amazing! Excellent service in a very tranquil atmosphere. Access to the pool and steam rooms are included with spa treatment. A secret gem to let your stress melt away.

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Thank Sandra B
Grand Rapids, Michigan
Reviewed 15 February 2017

JW Marriott is fantastic. Everything is so clean and the staff very courteous. I'd stay here again in a heartbeat. Location is perfect if you are attending a convention or conference downtown Grand Rapids - there is even a walkway to keep you warm and dry if attending in winter.

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Thank Pam F
Chicago, Illinois
Reviewed 13 February 2017

My wife and I stayed here for our anniversary. This hotel is stunning and classy and we loved it. The decor is modern and chic. The rooms are big and there is a spa tub and shower. It also has a great view of downtown Grand Rapids. It's absolutely wonderful! We don't live nearby but the next time we're in...

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Thank KACassidy
Reviewed 12 February 2017 via mobile

Pretty hotel. Plenty of staff on hand to be well taken care of. Clean new modern rooms. Right in the heart of downtown. Everything within walking distance. Great views of the city and river. Stayed on 23rd. Floor so also had access to the concierge lounge. Enjoyed our stay.

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Thank Beverly S
Harbor Springs, MI
Reviewed 6 February 2017

In town for Federal jury duty, so my dates were iffy, they worked with me, gave me a late check out, just made my stay easier. Made it possible for me to walk to the courthouse, not have to deal with parking there. I so appreciated their accommodating nature.

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Thank Cynthia Z
Grand Rapids, Michigan
Reviewed 2 February 2017

From check in to check out, we had a spectacular stay at the JW. The valet staff welcomed us and were quick to unload bags and take our car for us. Ashleigh checked us in at the front desk and was professional and explained the concierge lounge amenity we added to our stay along with restaurant hours for Six.One.Six. The...

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Helpful?
Thank lizrumney

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The JW Marriott Grand Rapids is everything you would expect and nothing you could have imagined. Situated in the heart of downtown Grand Rapids, Michigan, the JW Marriott Grand Rapids is meticulously designed for both business and pleasure. As the first JW Marriott hotel in the Midwest, the hotel offers 337 well-appointed, smoke-free rooms and suites on 23 posh floors. Each of which is outfitted with atypical amenities like a 37" plasma TV, as well as numerous other uncommon personal luxuries. From shareholder's meetings to lavish wedding receptions to intimate weekend getaways to The Spa, the JW raises the bar. In luxury. In service. In dining. In everything. ... more   less 

Additional Information about JW Marriott Grand Rapids

Address: 235 Louis Campau Prom, Grand Rapids, MI 49503
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 18,783 - ₹ 22,707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott Grand Rapids 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Marriott Grand Rapids
Grand Rapids Marriott
Hotel Style:
#1 Business Hotel in Grand Rapids
#1 Romantic Hotel in Grand Rapids
#2 Family Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Grand Rapids staff and other travellers.
7 questions
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Questions? Get answers from JW Marriott Grand Rapids staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
FKOEL411, 24 Apr 2017 | Read review
“Join their club.”
  • Pillow case was not clean
  • Sheet with hole in it right next to bedside table.
pyegirl, 8 Apr 2017 | Read review
“Ask for a view of the river and a higher floor for a better view!”
  • Beautiful view!
  • Great view of Grand Rapids!
Petemode, 30 Mar 2017 | Read review
“be wary of corner rooms near the elevator.”
anelu8, 28 Mar 2017 | Read review
“ask for water views”
Aussiebab, 26 Mar 2017 | Read review
5 of 5