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Hampton Inn & Suites Grand Rapids Airport / 28th St

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Hampton Inn & Suites Grand Rapids Airport \/ 28th St
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Grand Rapids Airport / 28th St
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Showing 415: English reviews
Sparks, United States
Reviewed 3 June 2016

The service is quick and friendly. The breakfast is the best complimentary breakfast I've ever had at any hotel with super friendly employees. The rooms are always clean with comfortable beds and pillows. The rooms have a great sitting area and work area also. I've been to Hampton in Grand Rapids 5 times and will continue to go use that...

Review collected in partnership with Hampton
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Helpful?
Thank Shawn S
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Shawn, Thank you for being a repeat guest and for the feedback you offered on your recent visit to the Hampton Inn and Suites Grand Rapids Airport. We are delighted that you have found our hotel to be clean, comfortable, and quiet during for your visits. Our entire staff will make every effort to make sure your next visit...

Austin, Texas
Reviewed 3 June 2016

Super easy getting to airport. Clean room, great view of pond, easy access to stores and restaurants. Plenty of outlets and good internet service. Bedding was comfy and clean. We'll definitely stay there again.

Review collected in partnership with Hampton
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Helpful?
Thank beckyh190
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear beckyh190, I appreciate the kind words you’ve offered on your review of your most recent stay at the Hampton Inn and Suites Grand Rapids Airport. I am very pleased we were able to deliver a great Hampton experience during your time with us! I will be sure to convey your comments to the rest of our staff. We look...

Richmond
Reviewed 2 June 2016

You cannot find the hotel at all! It is in an industrial park and you can't see it from the main road. I have never had such a difficult time finding a hotel. And then when we made a comment to the clerk, he was not empathetic at all.

Review collected in partnership with Hampton
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Helpful?
Thank 97allisond
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Traveler, Please allow me to apologize for the difficulty you had in finding the hotel. I know our location is off the beaten path and not on the main roadways. While this may help keep noise down it can make navigation difficult. Unfortunately, we have very little recourse when it comes to the location of the hotel and while...

Chandler, United States
Reviewed 27 May 2016

This Hampton is modern and clean, but it had those foam pillows that the old Hamptons used to use.......three days later I am still suffering from the stiff neck and back ache that happens to me with forced to sleep on foam.... I got in at 10:30PM woke up at midnight in pain and that was my nights sleep......I guess...

Review collected in partnership with Hampton
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Helpful?
Thank Kevin G
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Kevin, Thank you for your recent stay at the Hampton Inn and Suites Grand Rapids Airport and for offering a review on Tripadvisor. I apologize if the stay was not the most relaxing experience we could offer and we will certainly investigate ways to make sure all guests have a restful visit. If at any time you are in...

Granville, Ohio
Reviewed 26 May 2016

I have stayed at this property numerous times and am never disappointed. They always find a way to check you in early if you arrive before 3:00pm. The rooms are always clean and up-to-date. Beds are comfortable and the HVAC works well.

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Helpful?
Thank Wakemaker
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Wakemaker, Thank you for your recent visit to the Hampton Inn and Suites Grand Rapids Airport and for taking the time to offer a review on Tripadvisor. I am so glad we have been able to consistently deliver a quality stay for you. If there is anything we can do to be of service please feel free to let...

Madison, Wisconsin, United States
Reviewed 22 May 2016

Clean, good pillows, comfortable bed. Quiet, I did not hear airplanes. I was happy with the quality of this Hampton Inn. I did not use the pool so I can not review the pool. I was also in a upper floor not by the pool or lobby.

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Helpful?
Thank Janetmeyer
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Janet, Thank you for your recent visit to the Hampton Inn and Suites Grand Rapids Airport and for taking the time to offer a review on Trip advisor. I am so glad you had a peaceful stay. We look forward to the opportunity to serve you again soon! Kindest Regards, Robert T General Manager

Los Angeles, California
Reviewed 21 May 2016

Hilton Diamond member here. I stayed here on two separate stays over a one week stretch. Each time, I had a quiet room and comfy bed. The breakfast is standard Hampton Inn fare, although it is slightly above average..... for Hampton Inn. The price was right and the staff was friendly, helpful, and courteous. Close connection to an easy in...

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Helpful?
Thank BJBrew
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear BJ, Please allow me to thank you for your recent visits to the Hampton Inn and Suites Grand Rapids Airport. I appreciate your taking the time to offer a review on Tripadvisor. I am very pleased that your visit lived up to your expectations as a Hhonors Diamond member! We look forward to being of service to you again...

Plano Illinois
Reviewed 14 May 2016

First Impression - I was in Grand Rapids during the week of May 9th on business and we booked rooms at the Hampton Inn on 28th street. Our boss had stayed here before so she took a back way in and at first I thought it was an odd place for a hotel. However, it turns out the hotel is...

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Helpful?
Thank sueme3
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Valued Guest, Thank you so much for the feedback you offered on your recent visit to the Hampton Inn and Suites Grand Rapids Airport. We are delighted that you found our hotel to be clean, comfortable, and quiet during your stay. Our entire staff will make every effort to make sure your next visit is just as enjoyable. We...

Reviewed 13 May 2016

It is in a good location for airline connections. The breakfast is mediocre at best. For being a new hotel, it is already showing signs of wear and tear. The elevator chosen is extremely slow. Disappointing for the cost.

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Helpful?
Thank Kmj45
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Traveler, Please accept my thanks for your most recent visit to the Hampton Inn and Suites Grand Rapids Airport and for providing feedback for your stay on Tripadvisor. We are constantly looking for ways we can improve our hotel and we do have plans in the works to continue to update and refresh the property. We will also look...

Reviewed 10 May 2016

The room was not quiet. The walls evidently were not insulated; the TV next door was not being played loud but the sound disturbed my sleep. The location was very difficult to find. It took me several attempts to locate the hotel. The room was exceptionally clean and tidy. The front desk service was excellent.

Review collected in partnership with Hampton
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Thank 780willardw
Robert T, General Manager at Hampton Inn & Suites Grand Rapids Airport / 28th St, responded to this review

Dear Valued Guest, Thank you for your recent stay at the Hampton Inn and Suites Grand Rapids Airport and for offering a review on Tripadvisor. I value the feedback I receive from our guests to identify ways we can improve the hotel for all of our visitors. I apologize if the stay was not the most relaxing experience we could...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We take the stress out of flying here at the Hampton Inn & Suites?? hotel in Grand Rapids-Airport/28th Street, MI. Just one-half mile from the Gerald R. Ford International Airport, it takes a mere five minutes to get to the terminal from our hotel. Grand Rapids itself lies just minutes away and offers a huge array of amenities and activities to please any business traveler or family on vacation. Within just a few miles of our hotel in Grand Rapids you'll find golf, bowling, shopping, an ice arena, horseback riding and many of the city's best-known businesses. ... more   less 

Additional Information about Hampton Inn & Suites Grand Rapids Airport / 28th St

Address: 5200 28th St SE, Grand Rapids, MI 49512-7704
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 7,230 - ₹ 12,823 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Grand Rapids Airport / 28th St 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hampton Inn And Suites Grand Rapids Airport / 28th St
Hampton Inn & Suites Grand Rapids Airport / 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids
Grand Rapids Hampton Inn
Hotel Style:
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Grand Rapids Airport / 28th St staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower the number, the further from the elevator; especially important for first floor rooms.”
 of 5 bubbles X5819JAscottd, 31 Dec 2016 | Read review
“I loved that there were multiple plugs for all our electronics. My daughter loved the pool.”
 of 5 bubbles slewis1737, 22 Jul 2016 | Read review
“Do not get stuck with 342.”
 of 5 bubbles gwmeyer31, 1 Jul 2016 | Read review
“You can easily walk next door to the Spring Hill Suites, where there is a full bar.”
 of 5 bubbles brad120, 27 Jun 2016 | Read review
“Ask for a first floor room. They only have one elevator.”
 of 5 bubbles Wakemaker, 25 May 2016 | Read review
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