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Hampton Inn & Suites Grand Rapids Airport / 28th St

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Traveller (29)
Room & Suite (21)
Dining (2)
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Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Grand Rapids Airport / 28th St
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Grand Rapids Airport / 28th St
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (508)
There are newer reviews for Hampton Inn & Suites Grand Rapids Airport / 28th St
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272
139
57
25
11
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All reviewstarget storewould stay here againquiet locationgrand rapids airportdecent sizerooms were very cleangreat place to staythe breakfast areashuttle servicerestaurants and shoppingwould recommend this hotel to anyonebusiness centercomplimentary breakfastnice stayparking lotexercise roomvery nice hotel
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21 - 25 of 504 reviews
Reviewed 29 January 2018

We prefer Hampton Inn over every other brand. You can always depend on a clean room with a great bed. This was no exception. We were very satisfied. The breakfast was above average. The waffle bar was especially nice for the grandkids.More

Review collected in partnership with Hampton
1  Thank rosemarien41
Response from Greg P, Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 14 March 2018

Thank you Rosemarien41 for taking the time to review your most recent stay. We are delighted to hear you enjoyed the waffle bar one of the many highlights of our complimentary hot breakfast. It's always a favorite with the kids. Who doesn't love whip cream,...More

Reviewed 24 January 2018

Great room and location, near 96 and great shopping/restaurants. Very safe. The pool ruined it for us though. My son had an asthma attack and my eyes burned for days. Kids were puking on the elevator. You could smell the chlorine from the parking lot....More

Review collected in partnership with Hampton
Thank kimmielt25
Response from Greg P, Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 14 March 2018

Thank you for taking the time to provide feedback about your most recent stay in Grand Rapids. I am sorry to hear that your stay with not perfect. Please accept this apology on behalf of the entire staff. I have spoken with my engineering staff...More

Reviewed 16 January 2018

I choose this hotel because other Hamptons Hotel had excellent service in particular the business center with good quality printing and great high speed Wi-Fi. This particular hotel didn't fit my expectations with this matter.More

Review collected in partnership with Hampton
Thank aperez2000
Response from Greg P, Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 17 January 2018

Thank you for taking the time to provide feedback about your most recent stay in Grand Rapids. I am sorry to hear that your stay with not perfect. Please accept this apology on behalf of the entire staff. Again I apologies for any inconveniences these...More

Reviewed 1 January 2018

An incredibly busy event for all of Grand Rapids. We changed from the downtown facility for personal travel plans, but weren't far from the action. Wonderful beds (as usual), terrific service (as usual), large and current room. Didn't have time to see the pool....Breakfast was...More

Thank Qualitylovers
Response from Greg P, Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 2 January 2018

Thank you for your most recent review. We can't wati to have you back in 2018 for ArtPrize.

Reviewed 29 December 2017

Excellent showers, clean room, HVAC sucks, hot tub wasn't working. Staff were very friendly and efficient, room was nice. This is a pretty new hotel so aspects were nice but it wouldn't be my favorite Hampton.

Review collected in partnership with Hampton
Thank Paul H
Response from Greg P, Manager at Hampton Inn & Suites Grand Rapids Airport / 28th StResponded 31 December 2017

Sorry to hear your stay was not perfect. Thank you for brining these items to our attention. We take all our guests comments seriously and are always looking for ways to improve our service and amenities.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 143 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 143 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Grand Rapids
#7 Family Hotel in Grand Rapids
#8 Business Hotel in Grand Rapids
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (21)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Steve Z
22 February 2018|
AnswerShow all 2 answers
Response from Tom C | Reviewed this property |
Agreed, as long as you are a guest and they know the vehicle you are good. If you are vacation travelling, etc. you will have to check with that hotel's plans.
0
Votes
Heather B
19 May 2016|
AnswerShow all 3 answers
Response from sueme3 | Reviewed this property |
No, there is no fee to park. There is a parking lot that surrounds the hotel and I must say that later in the evening it was harder to find a spot closer to where we wanted to be - the front lobby area.
1
Vote
Room Tips
"all good rooms"
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"The lower the number, the further from the elevator; especially important for first floor rooms."
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"I loved that there were multiple plugs for all our electronics. My daughter loved the pool."
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"Do not get stuck with 342."
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