Staying at this hotel was a surprisingly great experience! Most chain hotels all have a certain feel and decor but this one was extremely unique and had a slightly eclectic feel that we absolutely loved.
Very positive experience from the start! Front desk staff was welcoming and helpful, and the check-in process took almost no time at all. We enjoyed the king whirlpool room- wonderfully soft sheets and warm comforter. The TV had good sound, and a long list of Direct TV…
This property reflects real value and convenience in a city that is booming and downtown hotels are overpriced, inconvenient parking and indifferent staff. Stay 5 minutes from downtown and revisit hospitality as imagined.
We have stayed at this hotel quite a few times. The service is outstanding. Cookies at the front desk with coffee and tea all night, The rooms look like have all been redone and are very roomie. This hotel always sells out quick. Parking is also very nice,
The hotel is well kept and very clean. Breakfast was good. The staff and managers were very friendly and accommodating. I would recommend this hotel and stay there again if I am back in Grand Rapids..
"Ask for odd number rooms. They are quieter as they do not face the highway."
"Hotel enters from the back and is right next to the I-96 ramp"
"We were on 5th floor so very quiet area toward the end of hall."
"Select another hotel for Internet service."
"Even numbered rooms were on the quieter side, but we really weren't bothered by noise on the other side of the hall."