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SpringHill Suites Grand Rapids Airport Southeast

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SpringHill Suites Grand Rapids Airport Southeast
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171 Reviews from our TripAdvisor Community

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Showing 167: English reviews
ottawa
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

The front desk folks were very accommodating and certainly follow the rule of "the customer in front of you is the most important person at that time". They were wonderful and were able to assist with a few special requests I had without delay. Breakfast was good, fresh, coffee was excellent, and as expected the King room was quiet, clean,... More 

Helpful?
Thank Ottawalovethesouth
Rachel K, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for taking the time to leave this detailed review. I am pleased to hear that the front desk was accommodating for you and able to fill all your requests in a timely manner. I am glad you had a chance to enjoy breakfast and a hot cup of coffee; I know coffee always helps me get a jump... More 

Indianapolis, Indiana
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 weeks ago via mobile

I visited this location a few weeks ago. They were in the midst of repainting the outside of the building! +1 Any hotel that is actively taking care of the appearance needs to be bragged on! This is the normal Springhill Suites with all of the amenities that you have come to expect from the. It is away from everything... More 

Helpful?
Thank regionaltraveler
Rachel K, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for the great review! I am happy to hear that you enjoyed your stay with us. We just finished painting the building, and are pleased with the results! The maroon color truly makes the hotel pop! Thank you also for the kind words about the staff, I will be sure to pass those along. We look forward to... More 

Maryland
Level Contributor
78 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 22 October 2016

Similar to other hotels in this chain. No audible airport noise. I had a king room, at it appears the be the same size as the 2 Queen Beds room, though there is a sizable empty space at the back of the unit.

Helpful?
Thank MarylandTraveler75
Rachel K, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for taking the time to leave a review about your experience! I am happy to hear that you were able to get a quiet night's rest at our hotel. We look forward to seeing you next time you are in the area! More 

Cincinnati, Ohio
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 October 2016 via mobile

Everyone at the Hotel was very friendly. The desk staff was extremely helpful to us. They recommended a great restaurant for supper. The hotel and room was clean. They had a lot of channels for the TV. The only suggestion is to not have a same breakfast food (everything was good) selections two days in a row.

Helpful?
Thank jmandsw
Rachel K, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for taking the time to leave this great review! I am so happy to hear that the front desk was helpful in providing a great restaurant recommendation. They are an excellent resource whether you are looking for a quick bite or something to do on a rainy afternoon. Thank you for the feedback regarding breakfast, I will be... More 

Mishawaka, Indiana
Level Contributor
252 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 October 2016

Stayed here end of Sept. the first weekend of ArtPrize. Hotel is quiet, pool is clean and nice. Breakfast is decent, nothing special but OK. I'm sure the pricing was due to the special event in town. Staff is nice, and very friendly. Location is great off 28th St. tons of restaurants, Starbucks, Target, Costco very close.

Helpful?
Thank thevinoman
Rachel K, Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for taking the time to leave this review! I am so happy to hear that you enjoyed the hotel and the staff. I hope you got a chance to explore ArtPrize while you were here, it is our yearly art festival that takes place downtown, which is roughly 15 minutes from the hotel. We hope to see you... More 

Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 October 2016 via mobile

I leveraged a business trip to also visit a son attending Calvin. The hotel is not the closest hotel to Calvin, but still very close. Overall I enjoyed my stay at Springhill Suites. For the business component I found the hotel's rooms generous in size, the wifi was excellent (I had to host a video conference while in GR) and... More 

Helpful?
Thank Steve H
Rachel K, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for the detailed review! I am so happy to hear that you had a great stay with us and that you enjoyed everything from the breakfast and the wifi connection to the beds and the cleanliness of the suites. We look forward to seeing you next time you are in Grand Rapids, and go Knights! More 

Buckley, Michigan
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2016

Whenever we make a trip to Grand Rapids that includes a stay overnight, we stay at SpringHill Suites. Great rooms when traveling with children, nice sitting area with a small mini-kitchen. Very comfortable beds, service is fantastic, great free breakfast and the kids enjoy the pool area. My favorite part is the location. Easy access to 28th Street where all... More 

Helpful?
Thank Tina W
Drew B, Front Office Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for choosing the SpringHill Suites Grand Rapids Airport! I am so happy to hear that you enjoyed your stay with us. You are correct; the location is so convenient whether you are looking for a great spot for dinner, easy access to the expressway or a getaway to the mall for shopping. We look forward to seeing you... More 

Toronto, Canada
Level Contributor
49 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 27 August 2016 via mobile

A clean, new and well run motel-style property with Marriott flair conveniently located in a suburban neighbourhood full of amenities. That basically sums up this property in a nutshell and I would recommend it in a heartbeat. Check-in was seamless and the front desk staff was cordial, genuine and helpful. The first floor main lobby is grander than you'd expect... More 

Helpful?
Thank jason416
Drew B, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for such a detailed description of the property and your experience while you stayed with us. Thank you for the kind words about the staff, I will be sure to pass along the praise! We look forward to seeing you next time your travels bring you to Grand Rapids. More 

Traverse City, Michigan
Level Contributor
8 reviews
Reviewed 29 July 2016 via mobile

After our flight was cancelled twice out of Traverse City, we drove to Grand Rapids to fly out of GRR. We arrived very late, where we met Gerald (I believe was his name) at the front desk. He was very accommodating at that hour. Unfortunately to catch our flight so early, we were going to miss breakfast. Not only did... More 

Helpful?
Thank Michael M
Drew B, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you so much for completing the survey, and for providing such positive feedback. I am very happy to hear that Gerald took such good care of you. He is one of our best, and goes out of his way to help out wherever he can. I always pass on guest feedback to my staff, good and bad. I will... More 

Buffalo, New York
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 July 2016

Hotel was nice and clean and seemed fairly new. Rooms were spacious and mostly well maintained. Tub was not totally clean but in general the room was nice. Location of the hotel is about a mile off the main road behind a large plaza with many stores. There were several very small signs alerting you to where to got but... More 

Helpful?
Thank Lisa D
Drew B, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this review

Thank you for taking the time to complete a review for our hotel. We are glad to hear you enjoyed your stay. I am sorry for the confusion in find our location. being tucked in the trees next to Target is a daily occurrence, which can be a bit frustrating for us as well. We are looking in to larger... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Grand Rapids Airport Southeast

Address: 5250 28th St SE, Grand Rapids, MI 49512-7704 (Formerly SpringHill Suites Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 7,471 - ₹ 13,640 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids Airport Southeast 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Springhill Suites Grand Rapids Airport Hotel Grand Rapids
Hotel Style:
#14 Family Hotel in Grand Rapids
#20 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Grand Rapids Airport Southeast staff and other travellers.
3 questions
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Questions? Get answers from SpringHill Suites Grand Rapids Airport Southeast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the end of the hall don't have doors right next to each other which limits noise”
 of 5 bubbles Ottawalovethesouth, 19 Nov 2016 | Read review
“Look for Target plaza, hotel is behind plaza.”
 of 5 bubbles W245WXlisad, 25 Jul 2016 | Read review
“Nice room that was easily accessible.”
 of 5 bubbles JefferyB25, 29 Jun 2016 | Read review
“All the rooms we had were very nice, comfortable and quiet.”
 of 5 bubbles PattiWaterman, 8 Dec 2015 | Read review
“The rooms at the back of the hotel may have some sort of view. We looked at the parking lot!”
 of 5 bubbles DnYC176, 27 Nov 2015 | Read review
5 of 5
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