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Holiday Inn Grand Rapids - Airport

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Holiday Inn Grand Rapids - Airport
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193 Reviews from our TripAdvisor Community

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Showing 192: English reviews
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Ludington
Reviewed 3 weeks ago

It was a nice hotel with a comfortable room. The gal that checked us in was abrupt and directed us to park near the pool entrance. I asked if the entrance was labeled and she said "well you'll SEE the pool". We parked as directed and hauled our suitcases through a long maze of hallways until we finally arrived at...

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Helpful?
Thank LakeshoreLady2
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

LakeshoreLady2, Thank you for taking the time to share your comments regarding your recent stay. Please accept our sincere apology that we did not meet your expectations during your stay. Our goal is to always provide the best possible service our guests come to expect and deserve. We look forward to having the opportunity to serve you again and providing...

Midland, Michigan
Reviewed 4 weeks ago via mobile

We could not even tell that we were near an airport. There is zero flight noise (not the case with other Holiday Inns). The rooms seemed a little small. Our roll away bed almost did not fit in the room without blocking the exit. The only way to make it work was to shimmy the beds apart as much as...

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Helpful?
Thank MidMichiganMommy
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

MidMichiganMommy, Thank you for taking the time out of your schedule to review your recent stay at our hotel. Please know that your feedback is extremely valuable to us, and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. I have shared your notes with my team so...

Austin, Texas, United States
Reviewed 4 weeks ago

I stayed here one night at the end of a business trip. I had been staying at another very nice hotel in the downtown area that had been overrun by teenagers so I switched to the Holiday Inn since I was flying out the next morning. The hotel appears to be recently renovated. My room was very comfortable, clean and...

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Helpful?
Thank Cheyenne H
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear Cheyenne, We work to provide our guests with an excellent experience, and I’m so happy to see we were able to end your trip on a positive note. It was a pleasure having you with us, and we welcome you back whenever you're in the Grand Rapids area again!

Hel, Poland
Reviewed 5 March 2017 via mobile

We stayed at this hotel, but will not again . While they claim airport shuttle service, both to and from the airport, shuttle service was unreliable. Trying to get 4 adults, 2 babies & all the baggage to the airport required their large van, but that was not available to get us their by 5 a.m. We were promised 2...

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Helpful?
Thank Skeptical2012
Gurnee, Illinois
Reviewed 16 February 2017 via mobile

This was a very nice holiday inn property in grand Rapids. About 10 minutes from the airport. They do run a shuttle but it starts at 7am. Staff was super friendly and willing to assist. I had a flight prior to when the shuttle runs. They called me a cab and paid for it. Really cool. Rooms are nice, well...

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Helpful?
Thank Michael G
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Michael, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and look forward to welcoming you back again on your next trip to the Grand Rapids area.

Portland, Oregon
Reviewed 13 February 2017

The room was large and quiet. Everything in the room was very clean (what I consider a very top priority), nicely furnished, and well appointed (plenty of electrical outlets, nice coffee maker, mini fridge, The staff was friendly and competent. When I asked for additional coffee they had it up to my room within 2 minutes. All for a very...

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Helpful?
Thank PortlandCarl
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

Dear PortlandCarl, I am so glad to read that you enjoyed your stay at our property. We understand there are many options, and are thankful you chose our hotel. We strive to be the best quality hotel at a reasonable price that our customers love, and it makes our day to hear that we excelled your expectations of cleanliness during...

Newnan, Georgia
Reviewed 18 January 2017

I have stayed here several times across the last few years. There are many food joints on or just across 28th street which is just North of the Hotel. Travel downtown and the list is bigger. Lots of choices. The hotel is just off 28th so there isn't much noise. Sometimes the breakfast is free and sometimes it isn't?. There...

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Thank moparallen
Ludington, Michigan
Reviewed 12 January 2017

Great location if you need to fly out of GRR. Close to many great places to eat, shopping and entertainment and the hotel will provide the ride to the airport. I will stay here again for sure. Oh, and they have a nice bar in the front of the hotel, and a cozy lounge area with a huge fireplace and...

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Helpful?
Thank David W
General M, General Manager at Holiday Inn Grand Rapids - Airport, responded to this review

David, We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you! We enjoyed your visit and welcome you back whenever you're in the area again.

Detroit, Michigan
Reviewed 22 December 2016 via mobile

Upon pulling in the hotel I found a spot right out front. There was a nice amount of parking. We went in thru the maze that the first floor is and surprised my sister. Drinks in the lobby were well priced! Unfortunately they were out of a number of the beers they had displayed. The bartender was great and very...

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Helpful?
Thank cmae12
Tampa
Reviewed 15 December 2016

I stayed here with my husband and 2yr old son while in town for a wedding. It's location is PERFECT; Close to the airport and close to 28th street (with every restaurant and store imaginable!), but on a quieter side street without all the noise and traffic. We were centrally located to everything we needed and found it easy to...

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Thank annegel623

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Holiday Inn Grand Rapids, where business and leisure travelers receive award winning service at the cleanest hotel in the area. You'll find comfort and modern luxury at one of the most convenient locations in Grand Rapids. Exceptional hospitality and excitement are waiting for you here. We are located just minutes from downtown and situated only 3 miles from Gerald R Ford International airport, we are the perfect place to get a great night's rest. ... more   less 

Additional Information about Holiday Inn Grand Rapids - Airport

Address: 3063 Lake Eastbrook Blvd SE, Grand Rapids, MI 49512-1853
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 6,593 - ₹ 12,540 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Grand Rapids - Airport 3*
Number of rooms: 148
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Also Known As:
Holiday Inn Grand Rapids - Airport Hotel Kentwood
Holiday Inn Kentwood
Kentwood Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Grand Rapids - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room on the south side of the building.”
moparallen, 17 Jan 2017 | Read review
“I had a room on top floor facing south. It was quiet.”
WallyD943, 19 Aug 2016 | Read review
“All rooms are pretty quiet. Sheets were SO soft!”
MargaretB1, 20 Apr 2016 | Read review
“Eat outside”
Chaitu2014, 10 Nov 2015 | Read review
“For a quite room take a top floor to the rear of the facility.”
756reginaldh, 21 Jul 2015 | Read review
5 of 5