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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Reviewed yesterday NEW

I went on expedi to get a room at this hotel. even called the place.....Well, when arrived they didnt have the room I wanted. Get this this room was the same price....This room was Horrible...They show pics about a beautiful room or rooms, Let me tell you it had no light the windows were about over 5 feet up that...

Thank Diane M
Macomb, Michigan
Reviewed 1 week ago via mobile

My husband and I decided to stay here while visiting Grand Rapids overnight for a show we were seeing at DeVos Hall. My husband and I had been to Grand Rapids before but hadn't stayed the night. The City Flats Hotel is right in the heart of downtown, so the location was great for the price. They have a parking...

Thank Taylor C
Kalamazoo Michigan
Reviewed 1 week ago

We were here for a Jan. 1st wedding. The ballroom is a beautiful venue for the wedding & reception. The lighting is very blue, which isn't great for wedding photos - thank goodness for photoshop. We have stayed at the CityFlats in Holland so we knew to expect with regard to its modern decor, cork & tile floors and super...

Thank photonut
CityFlatsHotel, Marketing Coordinator at CityFlatsHotel, responded to this review

Thank you for you positive feed back regarding your stay at our Grand Rapids location. Sounds like everything went smoothly for the most part and it was a positive experience overall. I do apologize about the restaurant being closed early the day of the wedding. I am glad there was someone there to point you in the right direction. Please...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

Stayed there for a friend's wedding weekend. Check in was a breeze and. Wet efficient. We even got to check in a little early. The hotel is cool and modern with healthy snacks waiting in the room. The had all the necessary appointments although a little on the small side. The only issue that I had was that the bed...

Thank jonmar1
CityFlatsHotel, Marketing Coordinator at CityFlatsHotel, responded to this review

Thank you for your feedback concerning your stay at our Grand Rapids Location. I am glad everything went smoothly and you enjoyed your stay. Please come back and visit us again!

Reviewed 4 weeks ago via mobile

Me, my sister and girlfriend stayed here because we went to a concert at Van Andel. The hotel is only a 3 minute walk which was perfect and it's close to all the restaurants/bars. We loved that the hotel has happy hour from 4-7pm so you don't necessarily need to go anywhere else; there's a restaurant too. There are no...

Thank Michelle M
Jenison, Michigan
Reviewed 4 December 2016

Stayed at The City Flats last night. Great stay. Clean room with a great view. Employees were at the front desk were very friendly and accomadating. Bartender very nice and quick service. Would stay again.

Thank Maryjo D
Windsor, Canada
Reviewed 19 November 2016

Well, upon arrival I noticed there was no front entrance, so we had to park in a parking garage around the block, no biggie. But, I could see for seniors this would not be ideal. We were in town for a show, and it was a 7 min walk from the venue. Very convenient location. I found that all the...

Thank Jessica A
Grand Rapids
Reviewed 2 November 2016 via mobile

We had an event at attend downtown, and it was our fortieth anniversary, so we decided to spend the night at the same hotel where the event was. The event went well enough, but we did notice that the catering was not nearly as generous or thoughtful for us vegetarians as for carnivores. But hotel catering is not a deal...

1Thank wfwbklyn
Metamora, Ohio
Reviewed 27 October 2016

Our room was clean and open with stark furnishings. We loved the location of this hotel as we could walk most anywhere to find shops, restaurants and museums. We did have a few glitches in our stay but the hotel manager made sure we were taken care of to compensate. The room we had was large and sufficient. I thought...

Thank Trishvan
Franklin, Tennessee
Reviewed 17 October 2016

The hotel is different. We had an event here and the rooms were hot and a little dark (Felt like being in parents basement). The ballroom where we held the main event was awesome and be great for any affair. The breakfast food i had was not good but the service was great.

Thank Anthony C

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 28 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception.On the first floor you will find CitySen Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 

Additional Information about CityFlatsHotel

Address: 83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 10,756 - ₹ 15,521 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CityFlatsHotel 3*
Number of rooms: 28
Reservation Options:
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Hotel Style:
#2 Green Hotel in Grand Rapids
#8 Family Hotel in Grand Rapids
#9 Romantic Hotel in Grand Rapids
#12 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from CityFlatsHotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street view room with holiday lighting and city architecture was beautiful.”
 of 5 bubbles photonut, 7 Jan 2017 | Read review
“Stayed on the 4th floor and it was very quiet.”
 of 5 bubbles 154jessicaa, 18 Nov 2016 | Read review
“There was construction commencing that perhaps contributed to the noise factor.”
 of 5 bubbles Trishvan, 27 Oct 2016 | Read review
“get a street view for more light.”
 of 5 bubbles dchub3, 24 Aug 2016 | Read review
“Request one with a view of the street!”
 of 5 bubbles 243MichelleJ243, 9 Aug 2016 | Read review
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