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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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312 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree By Hilton Grand Rapids Airport
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Showing 308: English reviews
Reviewed 17 June 2016

First, the positives. Checked in around 10pm. The young man at the front desk was very courteous, acknowledged we were HHonors and gave us the delicious cookies. The room appeared clean and the bed was VERY comfortable. Shower power was fantastic and the towels were great. The workout facility was above average and the coffee was awesome!!! Now, the bad....

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Helpful?
2Thank michaeldY7756YT
John-HiltonHelp, on behalf of the staff at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dear michaeldY7756YT, We’re very sorry for the noise issue you encountered during your stay at our hotel. Your comfort and safety is our number one concern, and we appreciate that you brought this to our attention, in addition to the housekeeping issues you noted in your bathroom. Your review will help us correct similar issues in the future. Finally, we’re...

Grand Rapids Michigan, United States
Reviewed 15 June 2016

The hotel staff was extremely friend and helpful. The hotel was clean and well maintained. As for the cookies--OMG. Loved the warm cookies. My only complaint was the rude adults in the hallway from 11:30 pm to 1:00 am that were load and drinking.

Review collected in partnership with DoubleTree by Hilton
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Thank Julie W
Belmont, CA, United States
Reviewed 14 June 2016

The hotel itself is modern and clean, the rooms are well designed, the location is close to the airport and very central, the restaurant has good food, and the people on staff are friendly and helpful.

Review collected in partnership with DoubleTree by Hilton
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Thank Gabriel B
Reviewed 13 June 2016

Wonderful hotel with large bed, huge room, full internet access, great housekeeping, wonderful service of any kind you need! Great for either family stay or business meetings. I will surely visit them again, this time as a tourist in Grand Rapids!

Review collected in partnership with DoubleTree by Hilton
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Thank Душан С
Grand Rapids, United States
Reviewed 12 June 2016

Great experience here at Grand Rapids Airport Doubletree. Hotel staff were accommodating for every need. Location and price were good. Delicious cookies too! We didn't get to visit the pool, no time, but did visit the restaurant for breakfast every morning. The hot breakfast was great and the staff were great there too.

Review collected in partnership with DoubleTree by Hilton
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Thank Christine L
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Christine, Thank you very much for your recent review of the DoubleTree by Hilton Grand Rapids. We really appreciate your feedback especially about our great breakfast. I will make sure that I pass that on to my staff. We strive very hard to make our breakfast stand out v. all our competitors because it is a great way to start...

Reviewed 7 June 2016

The beds were very comfortable and the breakfast exceeded expectations. We had some trouble with the internet service connection staying connected when we were in the room, , otherwise, this is a nice place to stay.

Review collected in partnership with DoubleTree by Hilton
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Thank amygP7950FG
Kathleen, Georgia
Reviewed 6 June 2016

A change of flights put me into Grand Rapids several hours earlier than I had planned. The staff allowed me to check in early and I really appreciated that a lot. The room was clean, the staff was friendly and the hotel is convenient to places I needed to visit. I always stay at this hotel, primarily because of the...

Review collected in partnership with DoubleTree by Hilton
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Thank J2702UDalanr
portland, me
Reviewed 3 June 2016

If you are looking for an inoffensive experience, this Doubletree should provide it. I've stayed here maybe five times, and only had one poor experience (a very very noisy AC unit). The staff is willing and the breakfast wait staff kind and concerned. The rooms are clean enough, the location convenient to the airport but not too close, and the...

Review collected in partnership with DoubleTree by Hilton
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Thank recklessweimie
Santa Barbara, California
Reviewed 2 June 2016

I booked the hotel due to the proximity to the airport and other services. I used the on-line checkin feature 24 hours in advance to secure my room - I always love this. When I checked in (9p) - I was greeted in the new lobby by great staff who helped me quickly get off to my room. I like...

Review collected in partnership with DoubleTree by Hilton
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Thank robertws846
East Jordan, United States
Reviewed 1 June 2016

The staff are very friendly and helpful. Location is close to the airport and shopping. Shuttle service and Park and Ride is a nice feature. Food and bar are very good. Wi fi is available as well as computers for your use.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Dennis K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 7,592 - ₹ 13,089 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
8 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas

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Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
 of 5 bubbles Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
5 of 5