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DoubleTree By Hilton Grand Rapids Airport

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DoubleTree By Hilton Grand Rapids Airport
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300 Reviews from our TripAdvisor Community

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Showing 296: English reviews
Start your review of DoubleTree By Hilton Grand Rapids Airport
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Trenton, Michigan
Reviewed yesterday NEW

I was very happy with the Doubletree by Hilton Grand Rapids Airport. The staff was fantastic. I had a small issue with the room, but it was quickly resolved by very pleasant and efficient staff. I would recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Irishgal041969
Montague
HOTEL’S FAVOURITE REVIEW
Reviewed 22 January 2017

The service was excellent, the app to allow early check in and key entry per mobile phone was top notch. I have worked with many hotel apps and none have worked as well as the Hilton for the DoubleTree in Grand Rapids. The location is the best for travelers coming and going from the airport. The security of parking is...

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Helpful?
1Thank Markey2
About Hotel's Favourite Review
Chicago
Reviewed yesterday NEW

I stayed south of downtown Grand Rapids to save some money since it was winter and not much going on right in the city. The hotel is in an excellent location, right off the freeway and there are a ton of food and shopping options on 28th Street. The staff are very friendly and the hotel is clean. My room...

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Helpful?
Thank SoloRoamer
Holt, Michigan
Reviewed 3 days ago NEW

Great location to the airport. Easy shuttle. Had a little wait coming back to the hotel for our car, airline pilots and attendants got to the shuttle first. Hotel offered for us to take a cab for reimbursement.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Katherine P
Midlothian, United States
Reviewed 3 days ago NEW

I would recommend this hotel for business travel to Grand Rapids. I think they do a nice job hiring the right people for the various roles from managers to maintenance. And the airport shuttle drivers make you feel welcome and will take you to and from local restaurants or shops. And the cookies are great!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 954lanced
Hobbs, United States
Reviewed 1 week ago NEW

Great staff. Very clean and comfortable rooms. Great amenities and the cookies are fabulous. Staff was very helpful. Great location to airport. Provides shuttle service to airport and other close areas of facility.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 844brendat
Houghton Lake
Reviewed 1 week ago

Very nice stay, the room is large, the bed and pillows are very comfortable, the bar no apps are very nice with great service everywhere. Parking is a breeze and the tv is large and has good choices and reception.

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Helpful?
Thank Jay J
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Jay, Thank you very much for your review. We are very happy that you were able to experience all of our hotel including Ganders. We have made a tremendous amount of changes lately and glad you noticed. We look forward to seeing you again, The DoubleTree by Hilton Grand Rapids

Ontario, United States
Reviewed 2 weeks ago

Free shuttle to/from airport for convenience. Friendly staff greets you with a smile. Hotel has all the amenities in the room and throughout the property. Excellent bar/restaurant facilities and comfortable public spaces. Stay here!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Larry Joseph S
Sodus, New York
Reviewed 3 weeks ago

The room itself was in fine order, the bathroom on the other hand was not. That thing wasn't touched; to the extent that used soap, pubic hair, ladies long hair and chewing gum were present upon checkin.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 855zackd
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Thank you for your recent review. I appreciate your feedback and have already taken measures to correct this rare incident that you experienced in your guestroom. I have met with all parties involved and discussed your findings in detail with them. We have definitely made changes to this process and procedure to ensure this will not happen again. My apologies...

Reviewed 3 weeks ago

My stay here was great. Room was in good condition and the staff were friendly and helpful. The room service menu could have some additional options but the food was also good. Shuttle pickup to and from airport was a plus and very convenient.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank dinas83
HiltonGrandRapids, General Manager at DoubleTree By Hilton Grand Rapids Airport, responded to this review

Dinas83, Thank you very much for your recent stay and review of our hotel. We really appreciate you taking the time to let us know how we are doing. in regards to the Room Service Menu, we are currently working on menu revisions that will come out this spring as we like to change the menu in GANDERS to reflect...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Grand Rapids Airport hotel in Michigan is just two miles from Gerald R. Ford International Airport and offers a relaxing environment and retreat within the Grand Rapids, MI area. Arrive in style via the complimentary shuttle from the baggage claim area of the airport, straight to the welcoming hotel lobby. Enjoy easy access to many popular attractions during your stay such as the Frederick Meijer Gardens and the Grand Rapids Art Museum. ... more   less 

Additional Information about DoubleTree By Hilton Grand Rapids Airport

Address: 4747 28th St SE, Grand Rapids, MI 49512-1915 (Formerly Hilton Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Price Range: ₹ 7,755 - ₹ 13,772 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree By Hilton Grand Rapids Airport 3.5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Hilton Grand Rapids Airport Hotel Grand Rapids
Hilton Hotel Grand Rapids
Grand Rapids Hilton
Hotel Style:
#17 Business Hotel in Grand Rapids
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree By Hilton Grand Rapids Airport staff and other travellers.
7 questions
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Grand Rapids, Michigan
over a year ago
Clinton, Arkansas
Clinton, Arkansas
1 month ago

See all questions (7)

Questions? Get answers from DoubleTree By Hilton Grand Rapids Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a quiet heating system”
 of 5 bubbles Markey2, 22 Jan 2017 | Read review
“Closest full service property to the Airport”
 of 5 bubbles robertfj, 13 Jan 2017 | Read review
“run down hotel”
 of 5 bubbles davidmI7127ZZ, 7 Dec 2016 | Read review
“Do NOT get a room near the pool or any common area.”
 of 5 bubbles Loup407, 7 Nov 2016 | Read review
“ask for a mini-fridge when you make a res. No extra charge.”
 of 5 bubbles 882LauraS, 1 Nov 2016 | Read review
5 of 5