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Holiday Inn Express Gaylord

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1 room 2 adults 0 children
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218 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Detroit, Michigan
Reviewed 11 July 2016 via mobile

The staff was very accommodating. Our room was a little late being ready but we went to lunch and came back. The room was very clean and comfortable. The complimentary breakfast was good. There were eggs, cheese omelettes, fruit, meat, breads and make your own pancakes. I would recommend this hotel as it is clean, comfortable and close to everything.

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Thank DTachar
Philadelphia
Reviewed 7 July 2016

Our experiences at HIE hotels have always been very pleasant, but this was somewhat under par by comparison to others. The room was perfectly clean and serviceable and the housecleaning staff showed that it was clearly the highest priority....which we appreciate.Facilities were all nice. It was easy to find nearby restaurants that were enjoyable too! Unfortunately, during the 4 nights...

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Thank Francis R
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear Francis R, Thank you for taking the time to leave a review of our hotel. I am particularly appreciative that you found our hotel location, housekeeping service, facilities and room accommodation to be commendable enough during your stay. I would like to apologize for the issues you encountered with our kitchen area and if the coffee served during your...

Zurich, Switzerland
Reviewed 6 July 2016

Stayed one night. Hotel room was clean. Unfortunately, I left a Bose Noise Cancelling headset in the room which mysteriously never showed up in the hotel's lost and found. I sleep with the headset on every night and discovered that I had left it behind when I arrived at my next stop. I immediately called the hotel only to be...

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Helpful?
Thank worldlywomantraveler
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear worldlywomantraveler, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I...

Michigan
Reviewed 2 July 2016

The room was fine. The breakfast area was large and had plenty of offerings. The elevator makes a loud clunk sound which is disconcerting to guests. The elliptical machine makes a squeaking noise that you can hear in the breakfast room. I brought that issue up to the staff, and they just acknowledged the issue with no resolution offered immediately....

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1Thank fosmert
IHGService, Guest Relations Manager at Holiday Inn Express Gaylord, responded to this review

Dear fosmert8, Thank you for staying with us and for sharing your insights. I am happy to hear that you found the room fine and that you enjoyed the food selection. However, it is disheartening to know that the level of service you received, the condition of the elevator negatively affected your overall satisfaction. Please accept our sincerest apologies for...

Fishers, Indiana
Reviewed 25 June 2016

The room was clean, furnished nicely, WIFI was free and the bed comfortable. The included breakfast exceeded all of my expectations. I would definitely recommend this hotel to anyone planning a short stay in Gaylord.

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Thank Johnnymoondog
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you JohnnyMoonDog for this nice review. We appreciate your feedback. We are looking forward to your next trip to Gaylord, MI. Contact us directly if you'd like to make that reservation. Thank you again! Kim Foley-GM

Stockbridge, Michigan
Reviewed 16 June 2016

Stayed the night during a golf trip to Gaylord. Great central location, very clean, large room, good breakfast. Check-in girl was a little too much trying to push a king room with a jacuzzi, instead of our reserved double queen room (two guys on a golf trip), but otherwise fine.

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Thank pwiz2016
Reviewed 15 June 2016

We were pleasantly surpised with our room for under $100. The linens, pillows and the bed provided exceptional comfort. The room was spacious. The decor was up to date. Heck, the staff were even friendly! Wouldn't hesitate to stay again at Holiday Inn Express in Gaylord.

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1Thank JoyfulandVictorious
Farmington, Missouri
Reviewed 9 June 2016

We stayed at this holiday inn express for 1 week. I was pleased with the cleanliness and comfort. They had a nice breakfast in the mornings,. Cookies in the evening. Nice pool and hot tub. They advertise they have a sauna, that is not true, I asked about it and the girl told me it had been broken for like...

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Thank lavella98
Libertyville, Illinois
Reviewed 31 May 2016

Our stay was over Memorial Weekend; 100% occupancy and the staff was plentiful. When we arrived, we checked into a first-floor room having booked online with Hotels.com. We arrived at the hotel late in the evening (bed time for my kids). After getting everyone in bed, I went to lock our (first floor) door only to discover the deadbolt lock...

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Thank kjbakerfamily
1201KimF2016, Manager at Holiday Inn Express Gaylord, responded to this review

Thank you kjbaker family, for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team and owners so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a...

Reviewed 30 May 2016 via mobile

Like the title says , clean room , very polite staff, great location in downtown Gaylord, nice updated room and very quite, excellent breakfast with many healthy choices . This was my second time staying here, thanks

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Thank Bob P
1201KimF2016, General Manager at Holiday Inn Express Gaylord, responded to this review

Thank you Bob P, so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again in the future! Sincerely, General Manager-Kim Foley

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Gaylord, in Northern Michigan, 45 minutes from beautiful Mackinac Island and located on the 45th parallel Gaylord, Michigan. Guest rooms are equipped with refrigerators, free wired/wireless high-speed Internet access and a 27 cable television with HBO & voice mail. King rooms offer 32' HD LCD TVs with DVD players. Free DVD rentals are available at the front desk! We also offer Jacuzzi rooms. Enjoy the spectacular hot Smart Start breakfast and our indoor heated pool, hot tub, dry sauna and fitness center. Our 2 meeting rooms accommodate 6-50 people. For outdoor enthusiasts we are minutes to Treetops Golf Resorts, Boyne Mountain and Shanty Creek. Join us in Gaylords golf Mecca with 24 of Michigan finest golf courses.Upcoming events: Boyne Morel mushroom Festival, regional hockey playoffs, soccer tournament, and baseball camp, trout season is open! Guides available. Plenty of shopping and restaurants are located nearby as are Halliburton, Wal-Mart, Lowe s, Home Depot, Norandex, Georgia Pacific, Wolverine Power, Holland Dist. Gordon Foods , M-DOT, MIDNR, Nabisco, Reinhart, and the Ostego County Sportsplex. We are FEMA approved for all federal and state meetings. Stay Smart at the Holiday Inn Express Hotel Gaylord! ... more   less 

Additional Information about Holiday Inn Express Gaylord

Address: 1201 W Main St, Gaylord, MI 49735-7407
Region: United States > Michigan > Otsego County > Gaylord
Price Range: ₹ 7,111 - ₹ 13,510 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Gaylord 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
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Questions & Answers

Questions? Get answers from Holiday Inn Express Gaylord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ice machine! (Not terrible, but loud.)”
steved560, 24 Feb 2017 | Read review
“loved having a small frig and microwave in our room.”
346denisek, 15 Feb 2017 | Read review
“Book room at the front of the hotel. There is more road noise in the rear of the building.”
alsue1997, 22 Nov 2016 | Read review
“Call early, we wanted a king bed and had to take 2 queens.”
lavella98, 9 Jun 2016 | Read review
“All rooms are good.”
Milenasmom3305, 29 Dec 2015 | Read review
5 of 5