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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
We made the reservation on Expedia at 10 am on December 30th. We asked for early check- in at 10:30. The lady barely looked up and said no. I asked if she had an idea when we could check in. She said check out was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 3 days ago
Thank you for staying at our hotel and for taking the time to write your honest review. I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit...More
I stayed here for 8 weeks on a business trip; a total of 10 check-ins. And they didn’t mess up anything! My room was always clean and the customer service was wonderful. I am a frequent traveler and use HIX and I loved that my...More
I have stayed at this hotel in the past, as have my family members, and thought it was a good choice for family over the holiday weekend.
Keep in mind, this is going to sound like a joke, but it actually happened: I called the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 8 December 2017
Thanks for taking the time to leave feedback. I'm sorry to hear that you were let down by how your concerns were handled by one of our Front Desk personnel. It's also sad to learn that we missed to leave a more positive...More
Nice place. Nothing too special about it. Rooms were clean and large, and breakfast was typical. Bummed that the hot tub and pool were closed for maintenance. Easy access off the highway and close driving distance to anywhere in town.
Let me start by saying that I travel for work every week and I nearly always choose HIX. This was the first time that I was completely dissatisfied with the service at any HIX property. The reason for 2 stars and not one is because...More
Thank Zach M
Response from IHGService, Guest Relations Manager at Holiday Inn Express GaylordResponded 21 October 2017
Hello Zach M,
Thank you for taking time to leave us a candid review about Holiday Inn Express Gaylord MI. I recognize your stay was not 100% satisfactory because of the level of service received and the hot tub being closed. I am sorry for...More
US$ 103 - US$ 164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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