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Fairfield Inn & Suites Frankenmuth

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Fairfield Inn & Suites Frankenmuth
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317 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Reviewed 6 days ago NEW

The location was the only saving grace here.The room was tiny, no trash bags in the garbage cans, no towels….the pool was dirty and the hot tub had a yellow hue. I cannot believe a Marriott owned property could be so rundown. This hotel is in need of Major TLC!

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Helpful?
Thank Stephanie G
FFIFMUTH, General Manager at Fairfield Inn & Suites Frankenmuth, responded to this review

Dear Stephanie: Than you for providing your comments regarding our hotel. We are left a bit confused though. While as part of our "green"initiative we do not use plastic trash liners in our guest room trash cans we do always have them available for guests should they request them. This has been a practice for years which helps us eliminate...

Dearborn Heights, Michigan
Reviewed 2 weeks ago

This hotel is located on the main drag within walking distance of downtown Frankenmuth attractions. The room was clean and nicely updated. The bed was comfortable. However, the swimming pool was the smallest I've ever seen at a major hotel chain. As a matter of fact, this was the first time I didn't use the swimming pool at a hotel...

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Helpful?
Thank flowerhead2
FFIFMUTH, General Manager at Fairfield Inn & Suites Frankenmuth, responded to this review

Dear flowerhead2: Thank you for staying with us and for providing feedback regarding our hotel. We work hard to satisfy our guests and we apologize that you were not. Check-in does begin at 3 pm. Sometimes when a guest asks for a specific room type, during high demand periods we may have a need to delay check-in. It does take...

Grand Rapids, Michigan
Reviewed 2 weeks ago

This was a nice place to stay in town and is walking distance to shops and restaurants and the Frankenmuth Brewery is across the street from hotel. The had free breakfast, pool and hot tub. We'll be back again.

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Helpful?
Thank donna24doan
Michigan
Reviewed 2 weeks ago via mobile

Hotel stay always pleasant rooms are updated and clean the bed was comfortable nicely appointed room. My only disappointment would be most of the shops were closed the day before Christmas. Other than that I will be back.

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Helpful?
Thank travelman07
St Thomas, Ontario
Reviewed 3 weeks ago

We only stayed one night but will definitely return. The room was clean and nicely decorated, looking recently updated. The check-in was quick and efficient. The staff are friendly. The hotel is close to everything and it was easy to walk to stores and restaurants. There is ample parking at the hotel. The free internet was easy to access and...

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Helpful?
Thank wfulton
A TripAdvisor Member
Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

Very frustrated after having checked in online and noting our anticipated 2:00 arrival that when we arrived at 3:00 they hadn't even started cleaning the room yet. Everyone else in our party and others checking in while we waited in the lobby had rooms available despite not having checked in online. I realize the room is not guaranteed until 4:00,...

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Helpful?
Thank A TripAdvisor Member
FFIFMUTH, General Manager at Fairfield Inn & Suites Frankenmuth, responded to this review

Dear Valued Guest: Thank you for letting us know about your experience. We value your feedback. We do apologize regarding the issues which left you feeling frustrated. As this venue does not allow us to know exactly which guest you are, it is difficult to directly respond to your concerns. Please know that all guest rooms are secure. Buildings will...

Norwalk, Ohio
Reviewed 3 weeks ago

We arrived on Christmas Day, check-in was a breeze. The room was very nice and clean. The staff were friendly and helpful throughout our stay. We enjoyed the breakfast. Workout center could use a 2nd treadmill; but it worked out because I was the only one using the treadmill both mornings we were there. The location is great, we were...

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Helpful?
Thank Ladymich21
Reviewed 3 weeks ago via mobile

Nice, clean hotel, across the street from the Frankenmuth Brewery. Room was immaculate with an updated shower. Very quiet, especially considering a lot of families present. Would certainly come back again.

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Thank rjsharon
Reviewed 4 weeks ago via mobile

- Nice hotel. Modern look, but coozy. - Staff went out of there way to make sure we had a room. - Room was nice. The sink was slow to drain, and the bathroom door was either worn or dirty, but everything else was good. - Breakfast was ok. Coffee was great. - The price was nice. ;0)

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Helpful?
Thank Andrew G
FFIFMUTH, General Manager at Fairfield Inn & Suites Frankenmuth, responded to this review

Dear Andrew G: Thank you for providing a review on your stay at our hotel. We are always looking to improve the way we do things and your feedback helps. We hope you will stay with us again on a future visit.

South Bend, Indiana
Reviewed 20 December 2016 via mobile

I wanted to send a HUGE thank you to Manager Mike for the amazing customer service he gave this past weekend. Mike noticed my platinum elite status and upgraded our room. I have never had this happen before! Mike gave us directions, toothpaste, and was sincere in his words. Sometimes, as young adults, we get a sort of arrogant and...

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Helpful?
1Thank Lucy L
FFIFMUTH, General Manager at Fairfield Inn & Suites Frankenmuth, responded to this review

Dear Lucy L: We are always happy to hear when our guests had a great time visiting Frankenmuth. We pleased that you enjoyed your stay and look forward to providing you with exceptional service during your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Frankenmuth

Address: 430 South Main Street, Frankenmuth, MI 48734 (Formerly Fairfield Inn Frankenmuth)
Region: United States > Michigan > Frankenmuth
Price Range: ₹ 5,528 - ₹ 12,557 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Frankenmuth 2.5*
Number of rooms: 62
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Also Known As:
Fairfield Inn Frankenmuth Hotel Frankenmuth
Fairfield Frankenmuth
Frankenmuth Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Frankenmuth staff and other travellers.
5 questions
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London, Canada
2 months ago
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Frankenmuth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were close to the end of the hall so not much foot traffic back & forth”
 of 5 bubbles Ladymich21, 28 Dec 2016 | Read review
“choose second floor for quieter location”
 of 5 bubbles Deb4085, 11 Nov 2016 | Read review
“you can hear lots of street noise”
 of 5 bubbles DonMcW66, 27 Oct 2016 | Read review
“Rooms over the parking lot face the shops and restaurants.”
 of 5 bubbles NatalieR552, 25 Oct 2016 | Read review
“If you can't get a room on the 3rd floor, consider another hotel.”
 of 5 bubbles eds256, 18 Oct 2016 | Read review
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