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Holiday Inn Express & Suites Frankenmuth

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Traveller (72)
Room & Suite (25)
Dining (5)
Certificate of Excellence

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Certificate of Excellence
The Holiday Inn Express & Suites in downtown Frankenmuth, Michigan is now open! We are located on Main Street directly across the street from the River Place Shops. It is always “open season” on shopping, dining, exploring and then unwinding at our Holiday Inn Express & Suites. We have the room you want! All Guest Rooms have a microwave & refrigerator. Our Suites include a wet bar & extra seating and entertaining space. Our beautiful standard rooms feature two queen beds or king size bed. Our Suites include options of a king bed, two queen beds, pull out sofas, a fireplace and enough space for everyone. We offer an indoor swimming pool & fitness center. Take advantage of our free high speed internet access to stay caught up at home & work in your Guest Room or our business center. Our complimentary hot & cold breakfast offers choices from Express Start Cinnamon Rolls to Turkey Sausage Patties. The River Place Shops, Zehnders Restaurant, the Bavarian Inn Restaurant; if it’s on Main Street, it’s close to our front door! Frankenmuth is home to Bronner’s Christmas Wonderland, the world’s largest! Where else can you stay in 1st class accommodations, hear & see a Glockenspiel, stroll across the largest wooden bridge built in the last century? Where else can you enjoy great food, a number of music, art and folk festivals plus unlimited shopping? Check in and check us out! Still not tired? The Birch Run Outlet Mall is only 7 miles away in Birch Run, Michigan.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
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322Reviews
98Photos
9Q+A
74Room tips
Traveller rating
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Popular mentions
Service was good. Room was pretty clean and a decent size. Had a fridge and microwave. Bathroom was nice with a decent shower. TV was a bit small but had a ton of HD channels. The bed wasn't the most comfortable but wasn't the worst either. The fitness center was small but well
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Can’t beat the location! This hotel is right downtown Frankenmuth and a very short walk to Zehnder’s, covered bridge and all the quaint little shops. Front staff didn’t seem overly welcoming. They weren’t rude, but I never really got a smile or friendly exchange. My daughter and
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Frankenmuth
Responded 5 weeks ago
Hi ashleyv928, Thank you for your stay and for taking the time to share your experience with us. It is great to read that you appreciated our location and breakfast. I am sorry to read some issues you had with the pool temperature, service level of our front desk staff, and cleanliness. As a valued IHG Rewards Club Platinum Elite member, I know this is not the kind of experience you expect and I am very sorry that we fell short. I have share this with the management team for improvements. We appreciate your patronage and hope to get another chance to give you a more pleasurable stay should you be in the area again. Best, Christian C. Case Manager IHGService
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As an IHG Reward Club member and for staying at a prestigious Hotel such as Holiday Inn Express & Suites in Frankenmuth, MI, I had high expectations of every thing. However, the minute I walked to the check-in desk, all these expectations were dissipated. My Fugacious hope was
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Frankenmuth
Responded 1 Jan 2019
Hello Khalil R, I appreciate you for staying at Holiday Inn Express & Suites Frankenmuth and for giving us your thoughts about your recent visit. I know that you were let down by the service of our staff and the cleanliness of our rooms. I also regret that the check-in process did not come out as efficient as we wanted it to be. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. The circumstances you have mentioned are not what I want you to experience with any of our properties. I'll definitely share your thoughts with our hotel management team as a reference for future enhancements. On a lighter note, I'm pleased to know that the breakfast that we served met your expectations. I've shared your compliments with the team and have been acknowledged by our dining teams. Your feedback will definitely help us towards bettering our services and we hope to host you again soon, Khalil R! All the best, Peter J. Case Manager IHGService
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Check in was easy, she was really nice. Quick elevator. Funky smell near elevator on 4th floor. Our room looked nice. The bed was comfortable. We had no issues with noise from the other rooms or the hall. The shower was ok, bathroom had a lot of light. The internet was awful.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Frankenmuth
Responded 28 Dec 2018
Hello kcheze, Thanks for choosing Holiday Inn Express And Suites Frankenmuth and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with the poor internet connection and issue with cleanliness. The issues you have raised are shared with hotel management for future improvements. I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience. Many thanks, Ronald R. Case Manager IHGService
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Park here and walk the town! Nice hotel, clean spacious rooms with kitchens. We stayed in a queen suite. Only complaint is the pool water was extremely cold for an indoor pool. Had a nice breakfast. Great pricing during the week.
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It is a block and a half, there is a sidewalk all the way there and its on the same side of the road.
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Not sure where you are seeing the hotel as pet friendly, but the Holiday Inn Express & Suites Frankenmuth does NOT allow pets.
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is there a whirlpool/spa?
No spa, but the spa across the street in The River Shops is called Serendipity Wellness Spa. The hotel was very nice.
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Yes, we have 2 Jacuzzi Suites. They are both King Bed Rooms with a Large Whirlpool Tub. Perfect for the romantic getaway.
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Every room in the hotel has a fridge, microwave, hair dryer, Keurig Coffee Maker, Shampoo, Conditioner, Soap, Shower Gel, Makeup Remover and more.
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"Upper floor, facing the back."
"Corner Room"
"Avoid room 300"
"Go to 4th floor for quieter rooms."
"Suites were nice."
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PRICE RANGE
US$ 109 - US$ 250 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganFrankenmuth
NUMBER OF ROOMS
70
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