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We decided to go to Frankenmuth for Christmas and wanted to be somewhat close and walking distance. This hotel was very close and perfect in location. Clean, and staff was very friendly and helpful. Room was HUGE and having the microwave and fridge basically a...More
We stayed here for 2 nights in November, 2015. The staff was very nice but I kind of expected more of the accommodations. They were "OK" but our room was showing wear and some things seemed dated ... actually kind of a mismatch - the...More
Thank Donna A
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 5 December 2015
Thank you for sharing your experience at our SpringHill Suites. We are happy to share your response with our team as we improve our services to not only meet, but exceed your expectations.
Room was big and spacious and clean. Great deal for the price. The elevator was a bit wonky and we had a bit of a problem with the heat but no big deal. Would definitely stay again. Lobby was clean. Did not have breakfast but...More
We chose the SpringHill Suites for our first visit to Frankenmuth mainly because of its central location. Check in was a breeze as we were
greeted with smiles and an eagerness to share info on the town with us. We loved the paper we signed...More
For a first anniversary trip we booked this hotel for a one night stay. I had previously stayed at a Springhill Suites in Chicago and thoroughly enjoyed it.
However this trip I found to not be worth it based on the price paid.
Response from SHS-Frankenmuth, General Manager at SpringHill Suites by Marriott FrankenmuthResponded 19 November 2015
Thank you for sharing your experience at our SpringHill Suites. We sincerely apologize for the lack of breakfast variety and room mechanical items that came up short during your stay. We have taken your suggestions and immediately placed them into action at our hotel. We...More