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SpringHill Suites Frankenmuth

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SpringHill Suites Frankenmuth
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370 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Frankenmuth
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Showing 369: English reviews
Michigan
Reviewed 27 November 2016

The carpet in our room was absolutely filthy. We slept in our socks because we didn't want our feet to touch the floor. The sofa had light soiling as well. We have stayed at this hotel numerous times and had no problems. I brought it to the manager's attention when checking out and she said the carpet was going to...

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Helpful?
1Thank mi-home
SHS-Frankenmuth, General Manager at SpringHill Suites Frankenmuth, responded to this review

Dear 'Filthy Carpet in our Room', Thank you for sharing your experience at our hotel. We are so sorry that your stay was less than expected. Please rest assured that we have taken immediate action steps to ensure that all carpeting is in great condition for all guests.

Ontario's Highlands, Canada
Reviewed 27 November 2016

We have stayed at this venue numerous times in the past. Always came back, always were on top of their game. This time if it could go wrong, it did. From not giving us the room location as promised. To just about every thing from torn sunscreens to swimming in the shower and a heater that was like a helicopter...

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Helpful?
1Thank Yvette C
SHS-Frankenmuth, General Manager at SpringHill Suites Frankenmuth, responded to this review

Dear 'A night to forget', Thank you for sharing your experience at our hotel. We are so sorry to hear of the issues that rose during your stay. Please know that we have addressed and resolved these concerns with our engineering and our front desk departments.

NW Ohio
Reviewed 15 November 2016

My Mom and I visited Frankenmuth for an overnight getaway and she chose this hotel because it had a high Diamond rating in the AAA book. It didn't disappoint. The staff was friendly enough, the beds were soft and we had a nice size comfortable, clean room, on the first floor, near the exit. I will say that you can...

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Thank FrugaliciousDiva
Reviewed 15 November 2016

Paid over $200 a night to stay here. hotel is nice, but its not fantastic. ive stayed in ALOT nicer & more modern hotels for cheaper than this. expected alot more for the money i paid but their free breakfast was good.

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Helpful?
Thank Ohioman1124
SHS-Frankenmuth, Front Office Manager at SpringHill Suites Frankenmuth, responded to this review

Thank you for your feedback, I am sorry you felt the room was not worth the money you paid to stay with us. We will continue to work on upgrading the customer experience with our goal to make each stay as enjoyable as possible

Olivet, Michigan
Reviewed 6 November 2016

Great stay right in downtown Frankenmuth. Everything needed easily within walking distance. Will definitely be staying again when I go back. Staff was friendly, hotel room was clean an as described on the site.

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Thank qotsarock86
Lowell, Michigan
Reviewed 3 November 2016 via mobile

Stayed here for business, the location was perfect. The rooms are spacious nicely decorated, have nice work surface, fridge, microwave and coffee maker. Beds are comfortable, bathroom large and clean. Hotel within walking distance to numerous restaurants. Would stay again.

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Thank cherbear6000
Roseville, Michigan
Reviewed 2 November 2016

this is a very nice hotel great breakfast it is at the top of the hill so you can start youre walk to see everything it has a great pool and a Jacuzzi the food for breakfast is very good the staff there are super nice the beds are comfortable and the prices are very fair

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Thank Albert C
London, Canada
Reviewed 1 November 2016

My family and I stayed here over the Canadian Thanksgiving weekend. 4 families, four rooms and we all felt the same about the hotel. I wish I could have said it was only my room but it wasn't. The carpets are stained and disgusting. The furniture is gross and very uncomfortable. The bathroom has mold in the corners of the...

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Helpful?
1Thank badgolferlondon
SHS-Frankenmuth, Front Office Manager at SpringHill Suites Frankenmuth, responded to this review

Thank you for your feedback. We apologize that you did not enjoy your stay at the hotel. We certainly do our best to try and please every guest but obviously fell short in your case. We do find that our mattresses can be on the softer side but we assure you that they are indeed standard Springhill Suites Mattresses. We...

Newark, New Jersey
Reviewed 27 October 2016

This was a great hotel. It was clean, the staff was friendly, the location was excellent, and the hot breakfast included was good. So why am I giving 4 stars instead of 5? We reserved a king size bed, and that is supposedly what we received (the room we were in was listed as a king studio with a sofa...

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1Thank raraavis17
Westland, Michigan
Reviewed 22 October 2016 via mobile

Greatly enjoyed the hotel. The room was huge and the bed was super soft. The breakfast fare was excellent and the staff was very good. I didn't notice the carpets being dirty however the elevator was a little rickety.

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Helpful?
Thank minmay7

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about SpringHill Suites Frankenmuth

Address: 530 S Main St, Frankenmuth, MI 48734-1618
Region: United States > Michigan > Frankenmuth
Price Range: ₹ 6,844 - ₹ 12,815 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Frankenmuth 3*
Number of rooms: 66
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Also Known As:
Springhill Suites Frankenmuth Hotel Frankenmuth
Frankenmuth Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Frankenmuth staff and other travellers.
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Questions? Get answers from SpringHill Suites Frankenmuth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 1st floor left, that is probably right above the pool.”
 of 5 bubbles UncleBucky47, 19 Jan 2017 | Read review
“The rooms are all outdated with grimy carpets in the rooms. Ask to see the room before committing to it.”
 of 5 bubbles Hamiltontraveller, 30 Nov 2016 | Read review
“Hope to get what they promise you.”
 of 5 bubbles 552yvettec, 26 Nov 2016 | Read review
“close to restaurant and a bar they have different types of rooms also”
 of 5 bubbles albertc760, 2 Nov 2016 | Read review
“We chose the top floor and a end room. Senior rates are about the least expensive.”
 of 5 bubbles BRahlf, 12 Sep 2016 | Read review
5 of 5