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All reviewsfront deskgateway centermarriott propertyworked perfectlythe holiday innfree shuttlestayed one nightearly flightbishop airportwonderful staybed was comfortableflint grand blanchot tubfitness roomwould definitely stay here againairport shuttlebistro
Flying into Flint looking for the best. So far tied with number 2. Staff was great. Rooms were a little outdated. Beds ok. Close to restaurants. Redwood is great. Room was clean. Did not try the breakfast.
Hotel is run down. Shower wouldn't drain. Satellite TV wouldn't get reception. Curtains falling off window and totally outdated furnishings
Tried to use the hot tub but the water was scalding. Pool was so hot it didn't feel refreshingMore
Thank Doug B
Response from Kimberly M, Manager at Courtyard Flint Grand BlancResponded 2 weeks ago
Dear Doug B,
We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We hold ourselves to a higher standard. Your happiness and satisfaction are important to us so...More
Honestly I was apprehensive about staying here after it was already booked when I looked at reviews. I booked through Priceline as express deal and revealed after I booked it with no refund so I was worried. But after staying here the hotel was great....More
Thank Megan M
Response from Joanna S, General Manager at Courtyard Flint Grand BlancResponded 2 weeks ago
Dear Megan M,
Thank you so much for your wonderful comments, we appreciate the time you took to write this. We are looking forward to our remodel in the spring which will replace the older style couch and a great refresh throughout!
We look forward...More
I don't fly out of Flint as much because the flights to Atlanta don't work for me and the hotel accommodation options are almost nonexistent, though I used to stay here all the time when the flight schedule was better.
The staff is the only...More
Response from Joanna S, General Manager at Courtyard Flint Grand BlancResponded 3 weeks ago
Thank you so much for sharing your feedback about our hotel. I appreciation your recognition of my team's customer service and the cleanliness of the room. I will definitely address the missing items you mentioned in our Bistro to ensure these types of...More
Stayed here for two nights recently. Even pulling into the place, you know something is not right - the roof has several blue tarps placed here and there covering places where it is presumably leaking. Inside it has a musty smell that we assume is...More
Response from Kimberly M, Manager at Courtyard Flint Grand BlancResponded 4 weeks ago
Thank you for sharing your concerns with us about your recent stay, while it is not up to the standards of service we are accustom to providing, it is these rare times that we can use to teach our team. I will definitely...More