Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Game room
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Paid wifi
Sauna
Hot bath
Indoor pool
Heated pool
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Location
5353 Gateway Centre Boulevard, Flint, MI 48507-3980
Gateway Hotel & Convention Center
236 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I did a Google search for this property, to make a reservation. The website found had all appearances of being the Holiday Inn website. Upon check-in, we found out that it was NOT an IHG website that was used to make the reservation. The information contained on this website was outdated when it came to airport shuttle, restaurant onsite, etc. They currently DO NOT have an airport shuttle and they NO LONGER have an onsite restaurant. They are still undergoing renovations, and it appears, are not thoroughly cleaning the rooms. The (newer) tile in the bathroom and entrance to the room were very dirty. The room also appeared to not be finished in the remodel, with hairdryer not mounted on the wall (but sitting in the bracket) and no towel bar or rack and no trash can in bathroom. There was also a weird stack of drawers in the closet area. Just an odd set-up.
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Date of stay: November 2020
Cleanliness
Room Tip:Â Call the hotel directly and ask about things that are important to you. We would not have booked...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Gateway Hotel & Convention Center
Responded 23 Nov 2020
Hi MITraveling2, Thanks for your review and for staying with us. We want you, our guests, to have a lasting impression of the brand by providing you with dependable service and accommodations. I am sorry to hear that your recent stay with us didn't meet your expectations and for any inconvenience caused you. I have shared your comments with the hotel management, so they may check on lapses that need additional attention. Though we would prefer you had a better experience with us, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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It seemed a little weird entering a huge conference center atrium for a hotel room but it was clean. I've stayed at may cheaper hotels around here and this is the best discount one I've been in. The bed and pillow were awesome. There is a restaurant/bar inside although the restaurant was closed. One row of rooms are on the outside wall and the other row has a sliding door to the conference/pool area. You may want to call for an interior room in the winter. Breakfast is only English muffins, pop tarts, juice, oranges. No bakery products.
pro There is a little store, atm, laundry, pool, hot tub, The room had a table on wheels but it is small, luggage rack, coffee, fridge, microwave, iron , dresser
con no dirty clothes bag, table was dirty, 35 channels, heat was shut off so it was cold all night, tv quality is very poor
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Date of stay: February 2023
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Bring an electric blanket or call ahead for an interior room in the winter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My 3-day stay ended up being 7 days and it was a very positive experience. The staff, especially Eddie, were kind, helpful and met my daily needs. The Continental Breakfast was a bit small but considering that Gateway is renivating their kitchen and dining room it made sense. Their menu and chief, Todd, were excellent, can't say enough about their food. (Portabella mushroom burger.) Rooms, pool area, lounge and out access were all neat, clean and inviting. A favorable place for a getaway for couples and families. Their Convention hall was amazing, big enough for not only conversations, but parties and weddings as well. Beautiful atmosphere! Thank you Gateway, I will use you again!
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We sure wish we would have known they were remodeling. Based on the condition of the hotel both inside and out, they should NOT be renting rooms at all. We arrived at 3pm and thought the hotel was closed and we had made a mistake. Weeds over grown, construction debris in the driveway. The lobby is completely torn up. Restaurant and pool closed. We were hopeful that at least our room would be okay, NOT! The elevator looked like a bomb had gone off and the hallway was littered with debris. Our room smelled, the refrigerator was making a terrible noise, curtains wouldn’t close, the smoke detector was unhooked, the sheets on the bed did not fit and we had a hole that looks like a bullet hole. Holiday Inn should be ashamed for keeping this place open during this chaos.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Gateway Hotel & Convention Center
Responded 23 Aug 2020
Hello Tiffflynn, Thank you for the stay and for the review. I saw the photos that you posted and I am very sorry that the mess of the renovation negatively affected your overall satisfaction. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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The hotel is in the middle of a remodel. Perhaps it was my oversight but did not notice this in the website. The front desk did have the courtesy to call and let us know. The pool was closed whether due to COVID or the remodel I'm not sure. There are no real outdoor areas, the restaurant is closed. We were told we were getting a room away from the construction but our room was coated in drywall dust and chips. It wasn't worth changing rooms at that point. The cost is quite similar to other hotels in the area that are likely not under major renovation. The staff was friendly and took efficient care of us but the construction issues were hard to overlook. The room did have an iron, fridge, microwave, and Keurig so well appointed. When the construction is finished this might be worth a look when deciding where to stay but confirm first.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Gateway Hotel & Convention Center
Responded 9 Sept 2020
Hello scottwC584BC, Thank you for leaving us a review for your recent stay at our Holiday Inn Flint - Grand Blanc Area. We're all about ensuring your comfort. As part of our continued commitment to renew our property decor, I am sorry for any inconvenience our current renovation may have caused. Regrettably, you find our hospitality service unsatisfactory. As IHG wants to make your experience flawless, your thoughts are taken into account. We appreciate you highlighting the areas that we need to work on as we strive to make each stay as pleasant and comfortable as possible. Hope to see you again so we can prove to you that we are committed to delivering True Hospitality amidst this pandemic crisis. Kind Regards, Alice P Case Manager IHGService
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I arrived at this property in August for a stay. I have stayed at this hotel maybe 20 times over the years having grown up there and now traveling back for visits. This time however was for business. I was checked in by a very pleasant young lady at the front desk. She was very nice and professional. When I left the front desk and started to the elevators, I noticed that the lobby floor was not the cleanest but really not a worry. When I got to the elevators they were dirty. The outside of the elevator looked like it had not been wiped down for the greasy finger prints of construction workers in months. The inside of the elevator was worse. Dirty is the best way to describe this. When I got off the elevator, the floor smelled musty and damp. I continued to the room thinking it is only going to get better but boy was I wrong. The room smelled like mildew. My feet were sticking to the carpet (humidity). The room was disgusting, the desk was falling off the wall. I turned around and left. I went to the front desk and told them I am leaving and told them why. The girl at the front desk told me she was very sorry and would take care of everything. I did not even receive a receipt. I am now looking at my expense report and they charged my card anyway. I just called the hotel and they stated that they charged me a cancellation fee which was actually higher than my bill would have been. I would certainly understand being charged cancellation fee had I actually cancelled. I walked out because their housekeeping did not do their jobs. Find another hotel, they just built a nice Hyatt Place down the road. Stay there.
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg did an outstanding job with accommodating our needs for every last detail (and there were quite a few) to make the event a great success. Marvin and other servers bent over backwards to make sure we had everything we needed. Honestly, because of false reports about Flint water (Gateway uses Detroit water and always has), there were some who were worried. But from every last person, we heard only accolades. The rooms set aside for us were clean and inviting, our room was set up to everyone's amazement, and working back and forth was easy for planning. I'd gladly do another event here. Kudos to the people at Gateway!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I grew up in this area and was a bit shocked to see the place now. I understand covid has taken its toll on everything. However, there is just no excuse for outdoor filth we encountered coming and going from this location. I guess once things get old we just don't bother with them.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This location is currently undergoing much needed renovations. The hotel is nice and clean but dated so they are fixing that. The common areas have been renovated and look very nice. My room was old but had new, comfortable beds. Very friendly staff and convenient airport shuttle. Not much else too close and nothing really walkable. Good stop for the airport or highway and it looks like they have convention space too. Nice indoor pool and hot tub plus a small fitness area.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGService, General Manager at Gateway Hotel & Convention Center
Responded 20 Feb 2020
Hello Rather_Nomadic, Welcome back. Thank you for your loyalty and taking the time to share your insights. It is great to know that you found the property very convenient for your stay and the staff to be welcoming and efficiently helped you during your stay. We appreciate your honest feedback about the condition of the property and its great to know that you appreciate the current renovation the property is currently going through. Hotel Management and our maintenance team has been notified of your concerns and are working diligently to ensure that we provide an elevated stay experience once you do come back. We are determined to deliver a combined sense of comfort and happiness with touches of real wonder and delight in your next stay. At the end of the day, it is the smile that we see in our guests and the joy that you share of your stay that we always look forward to. Looking forward to your visit in the future. Hector P Case Manager IHGService
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The lobby area is very nice. We requested an Executive King room which had a sofa and a little extra room. The room was very clean and had everything we needed-fridge, big flat screen tv and coffee maker. Paris and Maria at the front desk were wonderful in welcoming us and providing information. Paris and Maria represent excellence in this brand
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Kayla, The Holiday Inn Flint/Grand Blanc area has 24 hour shuttle service to and from Bishop International Airport. Once your friend has picked up their luggage from baggage claim there is a courtesy phone there to call the hotel directly and the Shuttle will come and pick them up. If you have any additional questions please feel free to contact us at 810.232.5300 and we will be happy to assist you!
Dear Trey F, when you call in to make your reservation please indicate any special requests such as preferred floor, room type or guest room location and we will indicate that in your reservation so that these requests are met upon your arrival.
There are more places to choose from in the Flint area.
PRICE RANGE
₹8,911 - ₹11,097 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn flint hotel flint, flint holiday inn
FORMERLY KNOWN AS
Holiday Gateway
LOCATION
United StatesMichiganFlint
NUMBER OF ROOMS
171
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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