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Red Roof Inn Farmington Hills

Traveller (17)
Room & Suite (23)
  • Excellent44%
  • Very good27%
  • Average9%
  • Poor7%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (156)
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All reviewsfront deskthis is my go to hotelmanager johnperfect stayroom was cleanconey islandsmall roommajor freewayseasy accessconvenient locationgreat place to stayfamily and friendswould stay againdetroit areacustomer servicesophiaregina
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21 - 25 of 155 reviews
Reviewed 21 July 2017 via mobile

Staff was very nice if not enthusiastic but the room was nasty. The bathroom was really bad. All you have to do is look in the corners and it's filthy. We stayed one day because we were exhausted and had a hospital family emergency but...More

2  Thank foodie170
Response from John H, General Manager at Red Roof Inn Farmington HillsResponded 3 August 2017

Thank you for your review, i have addressed the issues you have stated to my house keeping staff and will ensure that future guests do not share the same experience you had. please feel free to contact me for a discount on a future stay...More

Reviewed 3 July 2017

This is not a really old hotel, but it comes off as one. I took a look in the room and changed my mind and went to the desk and got a credit.I ended up staying in a couples room with a bath in Milford...More

1  Thank miezlvn
Response from John H, General Manager at Red Roof Inn Farmington HillsResponded 3 August 2017

we apologize for the issues you had, we plan to begin renovations to the property this coming fall, we hope you will give us another chance in the future.

Reviewed 26 June 2017 via mobile

The General Manager is probably the worst general manager I've ever witnessed in my life. So unprofessional when I was trying to ask a question he was so busy on the phone with a friend or wife maybe that he just walked away from me....More

3  Thank sandman2234
Response from John H, General Manager at Red Roof Inn Farmington HillsResponded 12 July 2017

I am sorry you if you feel i was being rude to you, that was not my intention at all. i receive many phone calls on a day to day basis, i have a front desk staff that is more than equip to answer any...More

Reviewed 20 June 2017

Absolutely terrible hotel. 1. arrival - people loitering outside, drinking, smoking, drinking, grilling, drinking- felt unsafe! 2. check-in - requested a NON SMOKING room. Lobby smelled like smoke 3. room - size is small, corners are FILTHY, some plugs don't work, linens had cigarette burns...More

3  Thank Brenda L
Response from John H, General Manager at Red Roof Inn Farmington HillsResponded 12 July 2017

i am very sorry to hear about all the issues you had during your stay with us, we had a magaize group staying with us for a duration of 3 weeks and the employees would constantly huddle up outside, we received numerous complaints such as...More

Reviewed 3 May 2017 via mobile

GM John, AGM Sofia, and front agent Regina were incredible from check in to check out. They were great about greeting me as a Valued brand guest and taking care of me with best offerings from property. Property was clean and my status was appreciated....More

Thank Joseph Julien P
Response from John H, General Manager at Red Roof Inn Farmington HillsResponded 16 May 2017

Hello Joseph, Thank you for you leaving us a positive review, we are happy to see you enjoyed your stay with us and hope to see you again in the future. safe travels

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Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Price range
US$ 44 - US$ 61 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$ 44 - US$ 61 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (17)
Room & Suite (23)
Questions & Answers
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Stacey M
27 March 2017|
AnswerShow all 5 answers
Response from Joe F | Property representative |
Hello, we pride our selves on our customer service and hospitable atmosphere!
25 April 2015|
AnswerShow all 3 answers
Response from Joe F | Property representative |
we do not charge incidentals, the only time we will charge a guest is if they have smoked in a room or caused any type of damage to it.
Room Tips
"I read all of the reviews before I chose this horrible place -- was not expecting this"
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"Door locks were a little strange, you need to use your key card to enter your room and also need to be used..."
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"Don't stay here!"
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"Take your business elsewhere."
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