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All reviewsliving room and bedroombreakfast buffet was very goodprevious staygladly stay here againmeeting roomrecommend this hotelbusiness tripfresh towelshousekeeping staffroom was clean and comfortablecomputerstimemployeescheckinconveniencedetroitsofa
Look at the pictures
Positives: the staff (including construction crews) were very courteous.
The new renovations will be nice with comfortable rooms with plenty of electrical outlets with USB ports
CONS: the hotel was under construction the week i was there and should HAVE BEEN...More
Thank Michael L
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 15 March 2018
Hello Michael L,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am pleased to know that you found our staff courteous. On the other hand, I am sorry to read...More
I stayed here for a few days on a quick business trip to Livonia. The rooms are spacious and have nice TV's in the living room and bedroom area. King-size bed was comfortable too. Pub inside the Inn pours a good Guinness...wish it was open...More
Don’t go here, this is a building site. Unfinished, with tradesmen everywhere. Shame on Holiday inn. NOT RECCOMENDED ! 1 1/4 hours check in and went down hill from there. Clueless staff at check in, rest of the staff were very good though.More
1 Thank OntarioTaffy
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 7 March 2018
Thank you for your recent stay with us and reviewing our property. I am sorry you were not well satisfied with your overall stay with us and the service you received fell below your expectations. We work very hard to ensure our facilities...More
Already wrote a review before. It is too stressful to keep repeating. Sorry, but we were overcharged and night management would not talk to us on the phone. Day manager said we could get a refund and then changed her mind. It was our niece's...More
1 Thank mjgross
Response from IHGService, Guest Relations Manager at Holiday Inn Farmington Hills/NoviResponded 12 February 2018
Thank you for taking time to leave us a candid review about Holiday Inn Hotel And Suites Farmington Hill Novi. I recognize your stay was not 100% satisfactory because of a billing concern.
IHG values your experience with our hotels. I have sent...More
I had a meeting with with a customer in their office exactly 5 minutes from this hotel. The rate was $90 so I knew that I would not be getting the best of hotels. This hotel is dated. The landscaping could use some improvement but...More