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Candlewood Suites East Lansing

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Traveller (24)
Room & Suite (13)
Dining (2)

About

Location
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Value
Welcome! The Candlewood Suites Hotel East Lansing-a Quality Excellence Award winner for 2 consecutive years-is located on the Michigan State University (MSU) campus and is attached to the James B. Henry Center for Executive Development, a state-of-the-art conference and convention facility and the prestigious University Club of MSU. The Candlewood Suites Hotel East Lansing is conveniently located just a few minutes from the Michigan State Capitol, downtown Lansing, Michigan State University, The Wharton Center for performing Arts and Forest Akers Golf Course. With our excellent location with our friendly and relaxing atmosphere, the Candlewood Suites Hotel East Lansing is the best choice for the business traveler. The hotel, which is now a 100% smoke free environment offers high-speed Internet access, our signature Candlewood Cupboard (convenience store), complimentary laundry facility, a quaint fitness center or access to the University Club Full Service Fitness Facility. Pets are welcome (additional fee applies).
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free parking
Restaurant
Bar/Lounge
Airport transportation
Babysitting
Business Centre with Internet Access
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Quiet
HOTEL CLASS
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171Reviews
39Photos
3Q+A
40Room tips
Traveller rating
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Popular mentions
My husband and I were looking forward to a one night get away to meet up with old school friends in Lansing. I did my research and saw the 4 to 4 1/2 stars awarded to the hotel and booked it. The entrance and lobby were extremely small and out dated. Even though we knew this
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Response from IHGService, Guest Relations Manager at Candlewood Suites East Lansing
Responded 1 week ago
Hi LUV2TRVL321, I am pleased to do business with one of our valued guests. I am happy that you chose to stay with us to meet up with school friends. Glad that we were able to meet your expectations for our area of service and cleanliness. Sad to say that you still find the overall condition of our facility needing an update. Your review will be taken up with our team to consider for enhancements necessary. Thank you for your patronage and we hope we get the pleasure of hosting you on your next visit in the area. Many Thanks, Ronald R. Case Manager IHGService
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Beautiful, updated rooms, comfy beds, nicely organized with necessities in kitchen. Feels like a four-star EXCEPT the way we were treated by staff at check-in. I'd booked on P*line "room assigned on check-in". The desk staff was MIA at check in at 4 pm, requiring a telephone
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Response from IHGService, Guest Relations Manager at Candlewood Suites East Lansing
Responded 14 Feb 2019
Hi blanzyk, Thank you for staying with us and for posting a review about your experience. I am glad that you found the beds to be comfortable. I am sorry to learn about your check-in experience. This is not the customer service we wanted for you to have. Most third party reservations are booked under a Standard Room. The bed type for this room is not guaranteed and will be assigned upon check-in. For future reference, you may want to consider booking directly with IHG. I have taken note of your comments and shared them with our management team to review the procedures we have in place and make necessary improvements accordingly. In case you are back in the area, we would love to have another opportunity to wow you. Sincerely, Ingrid V. Case Manager IHGService
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My daughter and I stayed at Candlewood East Lansing when visiting MSU campus for a scholarship competition. We arrived very late on an extremely cold night. Overall, the hallways looked cheap. The carpet is garish and the walls heavily textured. They may be trying to play off
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Response from IHGService, Guest Relations Manager at Candlewood Suites East Lansing
Responded 3 weeks ago
Hi 833jilla, I saw your review about our Candlewood Suites East Lansing. Glad that you appreciate our room upkeep. Our spacious rooms were purposely arranged for our guests to feel comfortable and relaxed while away from home. You're always welcome to drop by at our hotel Cupboard which is open 24 hours to offer you variety of food options. Also, our restaurant's location gives our guests the convenience of being in close proximity to both the campus and conference center. I am delighted that you had the chance to check out our University Club access, which we take pride of. I understand we were not able to completely satisfy your expectations. I appreciate your time giving us your candid feedback regarding the dissonant noise at Forest Akers Golf Course and our public spaces. I'm sorry these areas caused some discomforts while checking in. I've shared your comments with our hotel management and I am certain that they will consider your views to provide guest satisfaction. It was our pleasure to host you and your daughter, and we're looking forward to your future visit in Lansing! Until next time, Alice P Case Manager IHGService
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We stayed at this hotel this past week while my son attended the MSU ADS competition. I booked through Priceline and it was half the cost of the Kellogg Hotel (5min drive, likely a 30 min walk) up the road. Our room was great! We had a queen bed and a rollaway, also a
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Stayed in a Queen Suite. Payed a premium price. When booking wasn’t informed that the 2 restaurants and bar are closed. The pull out bed in the couch was so cheap and worn it couldn’t be slept on at all. All you could feel are the springs. Front desk said when asked about the
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Response from IHGService, Guest Relations Manager at Candlewood Suites East Lansing
Responded 15 Dec 2018
Hi smromano, Thank you for staying with us. I'm sorry to learn about your disappointment with the restaurant and the sofa bed. Like you, we only want the best value for every accommodation. Our team will ensure that all our channels have updated information to manage guests' expectations. We hope you'll give us another chance to turn the tables! All the best, Anna R Case Manager IHGService
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All photosTravellerRoom & SuiteDining
broken, had to prop open so tub would drain, lots of black yucky stuff inside
Mold in Shower room 1
water pouring out of faucet while shower is on, you couldn't move the do dad it was stuck open
Kitchen Area
Queen Studio Suite
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123
Do you have an outdoor hot tub? If so what are the hours?
I did not see an outdoor hot tub. It's attached to a golf shop and course.
0 votes
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I think it is quite close to it on Forest Road (less than half a mile). They don't offer free breakfast and you can use the MSU club to eat (which they give you complimentary passes to while staying at Candlewood Suites - not free though). So, if you are really interested in a good place then you would have to drive to a restaurant within a 2 mile radius.
1 vote
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We are located 2.4 miles from the Kellogg Conference Center. The Candlewood Suites is connected to MSU's private club, the University Club and as our guest you become a temporary member of the club. The University Club features a fitness center including indoor hot tub facilities inside each of the locker rooms. Access to the fitness center is $10 a day. Our guests also have complimentary access to the University Club outdoor pool during the summer season. Thank you for your interest in the Candlewood Suites. We hope to see you soon!
1 vote
"Most rooms on level 3 are quite a distance from elevator. Plan accordingly."
"golf course is nicer - though in the distance you might hear the train"
"Ask for a room on the third floor if it's cold outside and be sure to check the heating system before unpacking."
"Do not stay here UNLESS you are in the MSU Executive MBA program"
"With problems in 2 rooms you may want to keep driving."
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PRICE RANGE
US$ 88 - US$ 171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - east lansing m.s.u hotel east lansingcandlewood east lansingeast lansing candlewood suites
LOCATION
United StatesMichiganEast Lansing
NUMBER OF ROOMS
128
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