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Holiday Inn Express Hotel & Suites East Lansing

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Holiday Inn Express Hotel & Suites East Lansing
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109 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Traverse City, Michigan
Reviewed 2 weeks ago via mobile

Everything was perfect. I used points, but was upgraded to a very nice 2 room suite. Everything was nicely decorated, clean and well kept. The bed was great and the breakfast was a good as you would expect at a HI Express -- which is the best in the business. The staff was great. I have stayed here before and...

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Helpful?
Thank Bob M
Windsor, Canada
Reviewed 5 weeks ago

Travelled to Lansing to catch a charter flight to the Caribbean. Located in close proximity to the airport. Clean, friendly staff! We had an early flight, cold breakfast items were available for us which was very convenient. We would definitely stay here again.

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Thank tcarlini
Michigan
Reviewed 17 March 2017

Last night was my first stay at this property. I have had good experiences at HI Express in the past, but this one, not so much. The lobby was welcoming, well-kept (if a bit dated), and the front desk attendant was friendly and helpful. I used IHG rewards points for my stay, and was underwhelmed by the acknowledgement ("I see...

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Helpful?
Thank StreamGrl
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites East Lansing, responded to this review

Hi StreamGrl, Thanks for leaving feedback about your recent overnight at the Holiday Inn Express And Suites East Lansing, MI. Friendly and comfortable accommodations is what we consistently aim to provide and that in mind, I'm pleased to read that you found both our lobby and Front Desk attendant friendly and welcoming. On the downside, I regret to learn that...

Munroe Falls, Ohio
Reviewed 12 March 2017 via mobile

When I checked in, front desk associate promised me that my room would be changed to my name, my priority account number, and my credit. Well , they changed the credit card but not anything else. Now they're telling me that they can't do it. I stay at holiday inns over one hundred nights a year and holiday inns do...

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Helpful?
Thank blueybluey
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites East Lansing, responded to this review

Hello blueybluey! First of all, thank you very much for your recent stay at our Holiday Inn Express East Lansing, MI. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope...

New Orleans, Louisiana
Reviewed 2 March 2017

Was very pleased with our stay. Stayed 2 nights with a 2 yr old and family. Room was clean. Beds were really comfortable, I actually slept thru the night without waking up which is unusual for me. Did not hear any noise in the hallways in the morning. Location was very convenient as we had a booth at a tradeshow...

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Thank Janesays_11
Reviewed 22 February 2017

This has largely become my go to location when I need to stay in the Lansing area for business. Because off the locations proximity to great restaurants and some retail opportunities is is a convenient location. The only down side is with the locations proximity to the MSU campus it gets used pretty hard, and the site does sometimes show...

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Thank Jeff V
Sterling Heights, Michigan
Reviewed 3 February 2017

Stayed here while attending a conference at the Lansing Center. The hotel is very close to the freeway, but you can't hear any noise from traffic. The rooms were clean and the staff was friendly. In addition to the in room coffee maker and fridge, I was surprised to find a small microwave, which was a nice touch. The complementary...

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Thank Nicole Z
Woodbridge, New Jersey
Reviewed 28 January 2017

I stayed at the hotel while in the town for a short business travel. Hotel staff was great and they also accommodated my request for early check-in (11am). Room was clean and well serviced during my stay. Property offers complimentary breakfast in the morning that has variety of options. Mattress was not as hard as I am used to. But,...

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Thank kunaljain24
Elk Rapids, Michigan
Reviewed 15 January 2017 via mobile

Everything we needed for a girls' weekend in East Lansing. Safe, comfy and easy to find. Nice breakfast area and room to relax and visit. Nice staff. Close enough to drive to the Wharton Center to see "Beautiful"!

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Thank Daveandmary2013
Michigan
Reviewed 6 January 2017

visited friends at MSU right after the new year. Kathleen at front desk was super sweet and welcoming. Actually I stay at Marriott properties much more often but I would say I was very impressed by the staff at this place, in particular Kathleen. I think overall this is the best Holiday Inn I have stayed so far (definitely more...

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Thank cmxpek

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! The newest East Lansing hotel the Holiday Inn Express & Suites East Lansing, MI is located near the Michigan State University (MSU) campus and the James B. Henry Center for Executive Development, a state-of-the-art conference and convention facility, and the prestigious University Club of MSU. This East Lansing hotel is conveniently located just a few minutes from the Michigan State Capitol, downtown Lansing, Michigan State University, The Wharton Center of Performing Arts & Forest Akers Golf Course. For the corporate traveler we also are near; General Motors, Deloitte, Pfizer & KPMG.We offer our hot breakfast bar daily for all guest at all rates featuring our world famous cinnamon rolls, fitness and business center and a refreshing heated indoor pool. Our East Lansing hotel will exceed your expectations. Our East Lansing hotel offers relaxing rooms featuring stylish decor & amenities, including 32 HDTV with HBO, CNN, ESPN and FoxNews, wired/wireless HSIA and the best night sleep ever. Our Holiday Inn Express East Lansing hotel is your home away from home. Our Holiday Inn Express East Lansing, MI professional & friendly staff will welcome you to your home away from home. Once you stay, you will come back time and time again. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites East Lansing

Address: 2924 West Rd, East Lansing, MI 48823-1391
Region: United States > Michigan > Ingham County > East Lansing
Price Range: ₹ 7,255 - ₹ 12,825 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites East Lansing 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Hotel And Suites East Lansing
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites East Lansing staff and other travellers.
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Falls Church, VA

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Questions? Get answers from Holiday Inn Express Hotel & Suites East Lansing staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor is quietest.”
Boyzmom4, 17 Oct 2016 | Read review
“Don't stay near the exits if you don't smoke!”
TurekSound, 31 Aug 2016 | Read review
“Upper floors; lower floors are even with the parking lot and need to be sealed with the curtains all day and night.”
L2794SErickb, 21 Aug 2016 | Read review
“Take a surge protector extra outlet cord.”
Keiffer81, 7 Feb 2016 | Read review
“Ask for a room with a quite heating/cooling system. Ours was so loud, it was hard to sleep.”
tripowl3, 1 Feb 2016 | Read review
5 of 5