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AmericInn Lodge & Suites Saugatuck - Douglas

255 reviews
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Traveller (8)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent37%
  • Very good24%
  • Average16%
  • Poor12%
  • Terrible11%
Travellers talk about
“waffles”(17 reviews)
“no elevator”(11 reviews)
“room was clean”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (255)Write a Review
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All reviewswafflesno elevatorroom was cleanpool and hot tubsausagepleasant stayconvenient locationwould stay here againbreakfast itemsopen hourshousekeeping staffwooded areafree breakfastgreat poollong weekenddowntown saugatucklabor day
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1 - 5 of 252 reviews
Reviewed 2 days ago via mobile

I stayed overnight at the American for family funeral. I was greeted at the door by the receptionist. Sharon was very professional, very efficient and very nice. I got my room immediately. I was on the first floor. The rooms are adequate but a little...More

Thank grannieonthego22
Reviewed 5 weeks ago

AmericInn Lodge & Suites Saugatuck-Douglas is an excellent place to stay and a first for us. We began our journey from Western New York at 6:30 a.m. and arrived in Douglas at around 5 p.m. We were tired and needed a nice place to stay...More

Thank Harriet S
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 1 week ago

Dear Harriet S, We cannot thank you enough for your many kind words. It is always our absolute pleasure to offer a home away from home from wary travelers such as yourself. Thank you for writing and for choosing the AmericInn Lodge & Suites Saugatuck...More

Reviewed 3 January 2018

This hotel is exceptionally nice for the price range that it is in. I really enjoyed myself there, the pool and breakfast was wonderful. There is also a sauna, hot tub, and fresh coffee 24 hours a day.More

Review collected in partnership with AmericInn Hotels and Suites
Thank beeper211
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 12 January 2018

Dear beeper211, Thank you for taking the time to share your review. We are thrilled to see that you had such a great time and were well taken care of by our team. Your feedback is appreciated so that we may better serve you again...More

Reviewed 27 December 2017

There was a fire crackling in an impressive looking stone hearth when we arrived, and the foyer was decorated in that simple but lovely log-cabin style for the holidays. We didn't avail ourselves of the swimming pool, gym or jacuzzi but would have had we...More

Thank Mari M
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 12 January 2018

Dear Mari M, Thank you for taking the time to share such a warm recount of your visit. We pride ourselves on providing a warm, comfortable, and clean environment for our guests' to enjoy. While it is unfortunate did you not get to take advantage...More

Reviewed 22 December 2017

Rooms smell - Manager juggles and has very little in the way of how to handle business- I own a business and his position and this hotel is because the competition is slim not because of quality or service .More

Thank sundance000
Response from Brandon M, Guest Relations Manager at AmericInn Lodge & Suites Saugatuck - DouglasResponded 27 December 2017

Dear sundance000, Thank you for taking the time to share your review and opinions. As we constantly strive to improve our services and training I would very much appreciate a moment of your time so that we may discuss your stay in better detail. Should...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 75 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 75 - US$ 323 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (8)
Room & Suite (6)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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253darleneg
31 October 2015|
Answer
Response from Ryan A | Property representative |
According to the Saugatuck Dune Rides website, their last day was October 25th.
0
Votes
Janet K
23 March 2015|
Answer
Response from Ryan A | Property representative |
Yes, there is the Interurban which is $1 per ride. They run Monday-Saturday. September-May they run until 6pm and June-August until 7pm.
0
Votes
Room Tips
"we stayed on the first level. It was quiet."
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"Second floor was quiet. Stay away from lobby."
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"Get a room on the second floor at the end of the property"
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"DOnt stay here stay any where else it would be better"
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