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The Westin Detroit Metropolitan Airport

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The Westin Detroit Metropolitan Airport
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1,334 Reviews from our TripAdvisor Community

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Showing 1,292: English reviews
Dolores, Colorado
Reviewed 6 days ago NEW

They were very accommodating, excellent place to stay if you are flying out of Detroit. Their van leaves the motel every 15 minutes to the airline terminals. The motel was very clean and the staff were very nice.

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Helpful?
Thank kentkama52
Lexington, Kentucky
Reviewed 1 week ago

The Westin is convenient in the extreme --- it is right in the McNamara terminal. The hotel meets the main requirements of an airport hotel. The rooms are comfortable and QUIET. The blackout shades work and food is available 24 hours. Prices are reasonable as well. The hotel is getting a little long in the tooth and is supposedly going...

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Helpful?
Thank MARKL55_55
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide your feedback and thrilled to have the opportunity to serve you. Wonderful to hear you were able to enjoy the many conveniences we offer and hoping your stay was both productive and renewing. We're excited to be commencing on a complete 3 phase refurbishment of the hotel, beginning in April...

Wisconsin
Reviewed 1 week ago

The convenience can't be beat. If you are carrying on you can access the Delta concourse directly through the hotel's dedicated TSA screening area. Even if you have to check bags it is a breeze -- a short walk and elevator ride all indoors. The rooms are very nice. The restaurant and bar are among the better for hotels. Try...

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Helpful?
Thank DRLand
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing us for your important travel needs and appreciate your time in providing this feedback. Wonderful to understand that you were able to experience our Food and Beverage offerings and the wonderful style of service and fare that we can offer. Stay well, John R.

Memphis, Tennessee
Reviewed 1 week ago via mobile

Everything you would expect from a Westin. Only complaint WiFi was slow as molasses and housekeeping overlooked a washcloth hanging from a shower rack. The misses were offset by the in terminal location with a dedicated TSA checkpoint

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Helpful?
Thank newtomemphis
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide this valuable feedback and allowing us to serve you. Please know we will continue to work with our associates on the many aspects of attention to detail, of which we truly pride ourselves on. Thank you again and hope to welcome you back in the future. Stay well, John R.

Braintree, United Kingdom
Reviewed 2 weeks ago

Great hotel attached to the airport. Of course, you wouldn't want to stay here for a week but for a layover it can't be beaten. The restaurant/breakfast area in the Atrium is great and the rooms are comfortable and high quality. I used the pool this time around and whilst not very large and not very impressive it serves its...

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Helpful?
Thank Fatworm
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing our property and taking the time to provide this valuable feedback. We're thrilled that you were able to experience our restaurant and ultimately enjoy the relaxation and renewal that our property can offer. Thank you again and we hope to have the opportunity to serve you in the future. John R.

Sterling Hts. Mi.
Reviewed 2 weeks ago

We decided to spurge and spend more than double than the surrounding airport hotels because of their "soundproof" windows.What a gross misrepresentation. We didn't get to sleep until midnight (usually asleep by 9pm) because of the airplane noise outside our window. We arose at 5am to catch our early flight exhausted. My complaints to the property manager and even Starwood...

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Helpful?
Thank Paul C
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, As always, we're thrilled to have had the opportunity to serve you and we do thank you for providing your feedback. While we remain sensitive to this type of experience, this is certainly not an opportunity that are guests communicate at any time over our history. We are fortunate to have a window product that was engineered and...

Michigan
Reviewed 3 weeks ago

My husband and I stay here every year before going on vacation as a way to kick it off early. Love dining in the restaurant. We have never had a bad meal or service. In fact I loved my meal so much ( a mushroom toast) that I want to recreate it! Staff s always helpful with helping us with...

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Helpful?
Thank mpoakley
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you so much for providing this valuable feedback. We're thrilled to have had the opportunity to serve you and glad to understand your experience in our wonderful restaurant "Reflections", was exceeding in expectation. Hope to welcome you back in the future and again, thank you... Stay well, John R.

Chicago, Illinois
Reviewed 3 weeks ago

This is about as good as airport hotels get, from what I've seen over the years. The hotel itself is adjacent to the larger of the two terminals at the Detroit airport, and you can conveniently access the McNamara terminal from the hotel (and vice-versa). It's a Westin so it's pretty nice, and the rooms are very comfortable and well-appointed....

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Helpful?
1Thank peter3267
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for choosing our property as we know you have many choices for your travel needs. We're thrilled that we were able to provide an experience both renewing and productive. Thank you again for taking the time to provide your feedback and wishing you safe travels. Stay well, John R.

Reviewed 3 weeks ago

I had a very early morning flight and the Westin in McNamara Terminal could not have been more convenient. The hotel has it's own security clearance so getting to a flight on time is easy. The hotel itself is well appointed. Room are small but not tiny. The mattress was comfortable. The bar was pleasant. Overall a great way to...

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Helpful?
Thank Alicia S
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, Thank you for taking a moment to provide your feedback and we're thrilled to have the opportunity to serve you. It's wonderful to understand that you were able to take advantage of the many conveniences we can offer and that we were able to provide a relaxing experience. Hoping to welcome you back in the future. Stay well,...

London, Ontario
Reviewed 3 weeks ago

Located in the McNamara terminal, the Westin offers the traveler the ultimate in convenience with valet parking, curb side check in, bags to your room and Delta Airlines is located no more than 5 minutes from the hotel lobby. The Westin's interior spaces surround a massive central atrium. Across from the front desk are a bar and restaurant area which...

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Helpful?
1Thank warren3520
John R, General Manager at The Westin Detroit Metropolitan Airport, responded to this review

Dear Guest, We're thrilled to have had the opportunity to serve you. Thank you for taking a moment to provide such wonderful feedback. We're extremely proud of the overall aesthetics of the property and certainly the teams ability to deliver a renewing and productive experience for our guests. Stay well, John

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Detroit Metropolitan Airport, located in the new world-class McNamara Terminal, offers a private security entrance, latest technology and Detroit's most stylish & comfortable surroundings. ... more   less 

Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Place, Detroit, MI 48242
Region: United States > Michigan > Detroit
Price Range: ₹ 12,366 - ₹ 26,010 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin
Hotel Style:
#1 Green Hotel in Detroit
#2 Luxury Hotel in Detroit
#2 Family Hotel in Detroit
#3 Business Hotel in Detroit
#3 Romantic Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Detroit Metropolitan Airport staff and other travellers.
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Questions? Get answers from The Westin Detroit Metropolitan Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tarmac view”
 of 5 bubbles DRLand, 9 Feb 2017 | Read review
“stay at another hotel”
 of 5 bubbles PaulC07, 4 Feb 2017 | Read review
“The standard room facing the hotel's interior atrium is less expensive and quieter.”
 of 5 bubbles warren3520, 25 Jan 2017 | Read review
“Airport tarmac views are great and rooms seem to be mostly soundproof”
 of 5 bubbles 745terryl, 18 Jan 2017 | Read review
“Ask for away from elevator, stairs and ice machine without interconnecting rooms”
 of 5 bubbles 27Chucker, 4 Jan 2017 | Read review
5 of 5