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The Westin Book Cadillac Detroit

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The Westin Book Cadillac Detroit
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1,209 Reviews from our TripAdvisor Community

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Showing 1,178: English reviews
Start your review of The Westin Book Cadillac Detroit
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Reviewed 2 days ago NEW

The staff is what makes this hotel stand out. Every single staff member was friendly, helpful, and professional. Special mention goes to Deidrea, the very lovely lady who delivered delicious granola to my room on multiple occasions; I was obsessed with the hotel's homemade granola and had it ordered to my room a couple of times per day!! It turned...

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Helpful?
Thank Arlene S
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017 via mobile

The Westin is large but has the feel of a smaller place. The staff is friendly and the rooms well furnished. I have stayed in Detroit several times recently including at the large impersonal Marriott. This was by far my best experience. I was here for meetings and the conference facilities were comfortable, efficient, and spotless. It is also centrally...

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Helpful?
Thank 12345rover
About Hotel's Favourite Review
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for your review. We are pleased you enjoyed your stay and that our staff was able to leave such a positive impression with you. We hope to have you back again soon. Be well, David W Guest Services Manager

Indianapolis, Indiana
Reviewed 4 days ago NEW

This is a beautifully renovated hotel with a great location and all the amenities. The room was nicely decorated and my bed was comfortable (my pillow was a bit hard). The staff was very attentive. And...lots of great restaurants within walking distance. I'm planning to come back in the summer!

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Helpful?
Thank JBP1234
Austin, Texas
Reviewed 5 days ago NEW

Wonderful hotel with history and charm. The staff is just lovely and so helpful. It was close to museums and sports venues and so many great restaurants. You could walk to it all easily or if you want, the people mover is a block away. The rooms were so comfortable and spacious. The only issue, and it is minor, is...

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Helpful?
Thank HkyLvr
Lansing, Michigan
Reviewed 5 days ago NEW

Pro: Great location, only a couple blocks from campus martius park. Hotel and valet staffs are polite and friendly. Valet parking at a reasonable price $30. The room is very spacious with a 50+" TV. Con: $7.95 for WIFI; Hot water coming out of both faucets; yellow stain marks on bed sheets;

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Helpful?
Thank Stephen W
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking time to provide your review. We are please you enjoyed so many aspects of your stay, however please accept our apologies for the room issues you experienced. We hope you were able to inform us of these while you were with us so we could immediately address them. I would encourage you to become a member...

Chicago, Illinois
Reviewed 5 days ago NEW

I was never quite clear on what the building was before but it seemed historic with lots of old and seemingly historic features. There was nothing awful about this hotel, it was just average. The hotel staff were friendly but a little disorganized. For instance, at check in there was a long line at the Starwood Preferred Guest line but...

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Helpful?
Thank MayaChi
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for your review. The hotel was built in 1924 as a hotel, the Book Cadillac Hotel. The exterior is exactly as it was then, but the interior has been updated. We are sorry that we were not able to provide you a stay that was more satisfactory for you. We strive to impress each guest and to provide...

New York City, New York
Reviewed 1 week ago

Fifteen years ago I drove through downtown Detroit and was struck by a huge empty building which was Book Cadillac. I had never seen such a large abandon building in the middle of a city's downtown. Recently I stayed in the hotel and was very happy to see the transformation from fifteen years ago to today. The hotel itself is...

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Helpful?
Thank John D
Pittsburgh, Pennsylvania
Reviewed 1 week ago via mobile

I've been staying here for the past several months. Best place to stay in Detroit.Always a great stay. Clean rooms. Nice staff. Especially the valet. Ash and Ahsan always take care of me and make me feel at home. Would highly recommend this hotel.

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Helpful?
Thank tbonacorso
New York City, New York
Reviewed 1 week ago

Not sure if TripAdvisor is the right place to write this, but this hotel is a great place for a wedding. I live wedding where everyone can be in one area, but then there is a bar to escape to when you need a break. This has to be the nicest hotel in Detroit. Top notch all around. I wish...

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Helpful?
Thank sarag12342017
Gulf Breeze, Florida
Reviewed 2 weeks ago via mobile

I would love to have given this a 5 star rating but no can do! Valet team was on the ball throughout my entire stay as was the front desk staff. A front desk agent named JaQuial Shaw treated me better than family and was very helpful and informative. But, there's just something about getting to your room and finding...

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Helpful?
Thank fernum
Westin_Book_Cadillac, Guest Relations Manager at The Westin Book Cadillac Detroit, responded to this review

Thank you for taking time to provide your review. We are obviously delighted that there were aspects of your stay that you enjoyed. We are very happy to hear that JaQuial was able to wow another guest and we will be sure she knows. However, the issue you sighted about the conditions of your bathroom are inexcusable. I have forwarded...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
24Grille
24Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more   less 

Additional Information about The Westin Book Cadillac Detroit

Address: 1114 Washington Blvd., Detroit, MI 48226
Region: United States > Michigan > Detroit
Price Range: ₹ 12,369 - ₹ 27,618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Book Cadillac Detroit 4*
Number of rooms: 455
Reservation Options:
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Also Known As:
The Westin Book Cadillac Detroit Hotel Detroit
Westin Detroit
Hotel Style:
#4 Romantic Hotel in Detroit
#4 Luxury Hotel in Detroit
#6 Business Hotel in Detroit
#8 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Book Cadillac Detroit staff and other travellers.
17 questions
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Questions? Get answers from The Westin Book Cadillac Detroit staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a higher floor because the view of the city is wonderful”
 of 5 bubbles HkyLvr, 23 Mar 2017 | Read review
“Higher floors may have a better view”
 of 5 bubbles stephenw981, 23 Mar 2017 | Read review
“Stay away from the 14th floor as that is where they allow dogs and it can get quite noisy.”
 of 5 bubbles MayaChi, 23 Mar 2017 | Read review
“Check out the Motown Museum while you're in Detroit. Other than the hotel and wedding, that was the highlight of our trip.”
 of 5 bubbles sarag12342017, 15 Mar 2017 | Read review
“Higher floors for a better city scape view”
 of 5 bubbles drfunches, 12 Mar 2017 | Read review
5 of 5