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MGM Grand Detroit

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MGM Grand Detroit
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1,021 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Reviewed 3 days ago NEWvia mobile

When you book a corner suite at the MGM Grand and check-in time is 4:00, you expect the room to be ready when you arrive after that time. Well, it's 6:00 and we are still waiting on our room to be ready. I expect better service at an establishment such as MGM especially for what we are paying. Maybe next...

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Helpful?
Thank Nicole S
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Nicole S: We certainly apologize for the extended wait time you encountered upon arrival, and regret that you were disappointed with the level of service you received from our Front Desk staff. We will reexamine our efforts in both areas, and lament any inconvenience these issues placed upon your recent stay at MGM Grand Detroit. Your patronage is important...

Dearborn Heights, Michigan
Reviewed 3 days ago NEWvia mobile

We enjoyed our stay and the staff was all very accommodating. The amenities are amazing and I have a kid but I love that they are more for adults only it's nice to have a relaxing pool experience without kids running around - I even took a nap poolside! My favorite thing was the FREE limo ride and this is...

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Helpful?
Thank taker48125
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear taker48125: We loved hearing that you found our hotel to be accommodating for your family trip. Thank you for highlighting how our hospitable staff and dazzling amenities helped enhance your overall experience. It is also rewarding that you appreciated our complimentary limousine transportation, and we are thrilled to know that this service left you with pleasant memories of MGM...

Miami Beach, Florida
Reviewed 3 days ago NEWvia mobile

With an out of the way location this place can be of interest only if you are a casino junkie or forced to a convention or social event. Half casino and half hotel with a small reception area and dull rooms with an deceptive view.

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Helpful?
Thank OnlyHighRollers
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear OnlyHighRollers: We regret to read that you did not fully enjoy your stay at MGM Grand Detroit. Please know that we value your comments and will be sure to share them with the respective teams for further review. Thank you for bringing your observations to our attention, and we truly hope you would give us another chance to serve...

Reviewed 3 days ago NEW

Good hotel, great rooms however the location doesn't invite to sightseeing. I was in the hotel for a conference, therefore the location suited the purpose. On the other side i'm not big fan of the cassinos. Depends what you are looking for. If you want a big, comfortable hotel hosting a big group of people this might be a very...

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Helpful?
Thank Janek P
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Janek P: It was our pleasure to host your business trip to Detroit. We are happy to know that you had a successful conference at our hotel, and that our well-appointed guestrooms were well suited to your needs. Thank you for posting your feedback on TripAdvisor, and we hope for a future opportunity to create another memorable experience for...

Los Angeles, California, United States
Reviewed 4 days ago NEWvia mobile

I stayed here for 5 nights. This is a really well run hotel. My room was clean and very comfortable. The gym is excellent although why it is not open 24 hours with key access is a mystery! The staff are very helpful and personable. The people on the concierge level were wonderful There are many on site restaurant choices...

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Helpful?
Thank Ian B
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Ian B: We are so glad that you chose MGM Grand Detroit to be a part of your business trip. Thank you for letting us know that our spotless guestrooms, modern fitness center, and exceptional staff were just some standout features from your experience. We also appreciate your kind remarks recognizing our knowledgeable Concierge team, and will share these...

Detroit, Michigan
Reviewed 1 week ago

We've stayed in the other 2 casino hotels here in Detroit and MGM in my opinion is the best. Casino and dining choices are better than Motor City and Greektown. This was the first time we actually stayed overnight here at MGM. So glad we did. The room was luxurious with different lighting options throughout, the bathroom was very spacious...

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Helpful?
Thank 814jenn
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear 814jenn: Thank you for considering MGM Grand Detroit to be the best resort in the city. We loved hearing that you enjoyed a delightful stay, and that our luxurious guestrooms, accommodating amenities, and convenient Valet service were just some positive attributes from your experience. Moreover, we appreciate your suggestions and have documented them for related department heads to further...

Fenton, Michigan
Reviewed 1 week ago

The hotel rooms are amazing! Really a nice place for a romantic getaway to cure the winter doldrums. We loved the low, medium and high lighting choices. The mattresses were very comfy. You definitely need to go to Wolfgang Puck Pizzeria for awesome food, drinks and atmosphere. The slots were loose but the casino was smoky; wish they could do...

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Helpful?
Thank 57AOK
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear 57AOK: It is always wonderful to receive feedback from our guests. Thank you for letting us know that our sophisticated ambiance, plush bedding, and mouthwatering Wolfgang Puck Pizzeria & Cucina were well suited for your stay needs. Moreover, your comments regarding the level of service you received from a staff at TAP was not indicative of our commitment, and...

Teufen
Reviewed 1 week ago

Unless you're a casino visitor stay away from this place. Infrastructure is ok as expected, but the service is extremely bad (even arrogant/rude sometimes) which is hard to find in the US nowadays and the value for money is really not good. I've stayed in some of the nicest hotels on this planet, this is definitely not one of them.

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Helpful?
Thank Alex Z
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Alex Z: We are disappointed to read that we fell short to offer a comfortable stay during your visit. Please accept our sincere apologies for the disappointing level of service you encountered and we will absolutely review your comments with our teams for future improvements. Thank you for taking the time to share your remarks with us, and we...

Greeneville, Tennessee
Reviewed 1 week ago

When I arrived all was beautiful except my husband and I had to stand at the check in desk nearly 45 minutes while our courteous and thorough MGM Grand representative searched for our reservations we had made through trip advisor. After trying to call trip advisor and being put on hold and hung up on, 30 minutes later she was...

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Helpful?
Thank Kikigoesonatrip
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Kikigoesonatrip: We deeply appreciate your patience upon arrival while our staff confirming your reservation with your booking agent. Additionally, it is delightful to know that you were fully impressed by your well-appointed guestrooms and had a great stay with us at MGM Grand Detroit. It was our pleasure to serve you, and please come back to visit us again...

Reviewed 2 weeks ago

The room was fine, the front desk and door people were lovely, the in-room service was sporadic. We didn't have our room cleaned when we returned at 3pm but we called and it was done quickly then. Sometimes you got a shower cap sometimes you got soap -- those sort of amenities were very haphazard and inconsistent. I also thought...

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Helpful?
Thank Jessica S
MGM_Resorts, Guest Relations Specialist at MGM Grand Detroit, responded to this review

Dear Jessica S: Thank you for sharing your review on TripAdvisor. While it is wonderful to read that you appreciated our Front Desk staff for offering the excellent service to you, we regret to hear that we did not fully exceed your expectations in some other areas of our operations. Please accept my sincere apologies for the inconsistent service you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
Tap
Tap
Cuisines: American, Bar, Pub
Breeze Dining Court
Breeze Dining Court
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our oversized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse, Detroit's only resort style Spa. Immerse Spa. ... more   less 

Additional Information about MGM Grand Detroit

Address: 1777 3rd St, Detroit, MI 48226-2498
Region: United States > Michigan > Detroit
Price Range: ₹ 12,148 - ₹ 30,437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — MGM Grand Detroit 4.5*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with MGM Domestic, Booking.com, Hotels.com, Expedia, Priceline, Travelocity and Jetsetter so you can book your MGM Grand Detroit reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mgm Grand Detroit Hotel Detroit
Mgm Grand Hotel Detroit
Detroit Mgm Grand Hotel
Hotel Style:
#1 Romantic Hotel in Detroit
#1 Business Hotel in Detroit
#1 Luxury Hotel in Detroit
#2 Green Hotel in Detroit
#3 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from MGM Grand Detroit staff and other travellers.
14 questions
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6 months ago
Fenton, Michigan
19 days ago

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Questions? Get answers from MGM Grand Detroit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They suggested a high floor but the view wasn't that much to write home about and then you get stuck stopping at other floors.”
 of 5 bubbles 57AOK, 16 Jan 2017 | Read review
“There are rooms available that overlook the Detroit River. Those were very nice.”
 of 5 bubbles aprilc289, 7 Jan 2017 | Read review
“The luxury king room is great. I have also stayed in the executive king suite and it was something special. A friend of mine stayed in a regular queen/double and it was also very nice. ”
 of 5 bubbles msteacher48, 30 Dec 2016 | Read review
“My experience with this Hotel was VERY negative. I was just being honest.”
 of 5 bubbles robbognar95, 23 Dec 2016 | Read review
“Don't pull anything out of the mini fridge to look at it. There are sensors and you get automatically charged.”
 of 5 bubbles MZiulkowski, 12 Nov 2016 | Read review
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