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My gf loves there old restored houses that either have or are converted into B&B's. Occasionally I will find one that I can slide into a trip or a special occasion. She really appreciates the craftsmanship and decor of these beauties. This particular B&B had...More
1 Thank LifeisTooShort69
Response from Jenny K, Guest Relations Manager at The Inn at 97 WinderResponded 1 week ago
Thanks for taking the time to share your experience. We always appreciate knowing both the good and areas of concern, and we are sharing your feedback with our management team right away. A good night's sleep is essential when you have a Detroit...More
for The $$ spent here, you'd expect a freaking bottle of water!! The staff (Kay) apologized & was very kind , however that didn't help! And Breakfast was magic. The website says it's offered, but it dissapeared when we arrived to the kitchen. We'll Never...More
1 Thank laplantWP
Response from Jenny K, Guest Relations Manager at The Inn at 97 WinderResponded 2 weeks ago
We’re very sorry to see your stay disappointed and would welcome the chance to further share our concern. Would you consider reaching out to our manager personally at email@example.com? It’s very important to us that guests feel at home during their stay—and from...More
I got the chance to walk this Beauty during there grand opening. If you are staying in Detroit consider this place if they have any any availability you can also make an appointment for massages and facials there.
Thank Shelly S
Response from Jenny K, Guest Relations Manager at The Inn at 97 WinderResponded 20 April 2018
Thank you for the glowing recommendation. We can't help but agree that a relaxing stay paired with some pampering from our spa team is the perfect way to spend a getaway in Detroit. We'd love to welcome you to our inn soon!
I cancelled my room for one night within 48 hours.. 2 employees, Sarah and Crystal, told me it would be cancelled, no charge. AFTER calling them several times that is not the case.. AND the latter employee, the manager, was down right rude. So much...More
Response from Jenny K, Guest Relations Manager at The Inn at 97 WinderResponded 10 April 2018
We're very sorry to hear about this concern and are sharing this with our management team immediately. Our manager, Crystal Larry, would welcome the chance to personally ensure this is taken care of. Would you consider reaching out to her directly at: firstname.lastname@example.org? Whether you...More
Instead of a hotel, we decided to try a B&B. It was very close to Little Caesars Arena and we had tickets to the Pistons game. The Inn has been lovingly restored and is beautiful inside. We were on the third floor and had a...More
1 Thank iris L
Response from Jenny K, Guest Relations Manager at The Inn at 97 WinderResponded 6 March 2018
We always appreciate hearing from our guests, both the good and areas of concern. Thank you for sharing your feedback about breakfast and having additional blankets on hand. A wonderful getaway should always include a relaxing night's sleep, and we're taking your suggestion...More