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Holiday Inn Express Detroit - Downtown

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Traveller (92)
Room & Suite (62)
Dining (10)
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Overview
  • Excellent24%
  • Very good36%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (576)
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All reviewsstayed at the holiday innvalet parkingpeople moverbig citycomerica parktigers gamefree breakfastcobo centerfridge and microwavevalet staffbreakfast staffjoe louis arenared wings gameshuttle servicehiedowntownconcert
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221 - 225 of 555 reviews
Reviewed 16 March 2015 via mobile

Upon arrival at the hotel, we were presented with a contract/form to sign saying that we would not be having any parties in the room. Not sure if we received this because we were a young couple or because the hotel just has had issues...More

Thank Grace M
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded 18 March 2015

Grace, Thank you for taking the time to share your valuable comments with us. Let me assure you that we take great pride in the service that we provide to each guest and anything short of fantastic is not acceptable. I am sorry that your...More

Reviewed 15 March 2015

The hotel was immaculate. All of the employees were very helpful and friendly. Carol who served breakfast always made sure that all our needs were met. She always so pleasant and helpful . The shuttle drivers were so helpful. They were familiar with the city...More

1  Thank Merydeth
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded 18 March 2015

Merydeth, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing.I am so pleased that...More

Reviewed 15 March 2015

Holiday Inn Expression Downtown hotel is situation right in the centre of downtown with most of the business establishment is walking distance. My office was just 3 minutes walk and hence commuting was not at all a problem. Irrespective of this, this hotel has got...More

1  Thank ritz1909
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded 18 March 2015

Ritz, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. We take great pride in the service that we provide to each guest;...More

Reviewed 12 March 2015 via mobile

We stayed here for a concert at Joe Louis arena. Location was central to everything downtown. Room was super clean--usual Holiday Inn conveniences were appreciated. Staff were very professional and pleasant. Bonus of security staff onsite also. Valet included in room rate. Breakfast was good....More

Thank TJS19
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded 18 March 2015

TJS, I am pleased that you were able to join us for the Garth Brooks concert. I am so pleased that you found the location to be perfect for your visit. It is fantastic to hear that the service was exceptional and that amenities such...More

Reviewed 7 March 2015 via mobile

Great comfortable beds for the prices you pay and good selection of pillows - firm/soft if you choose. Bathrooms a little on the small side but fine for one or two nights stay. The only real gripe I had is that the heater was way...More

Thank bennis91
Response from Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - DowntownResponded 18 March 2015

Bennis, Thank you for choosing us as your hotel during your last visit. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities. Please accept my apologies that you experienced difficulty with the heater settings....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Heated pool
Indoor pool
Details
Price range
US$ 143 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 143 - US$ 278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (92)
Room & Suite (62)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
r0ngarland
13 May 2017|
AnswerShow all 5 answers
Response from HolidayInnDetroit | Property representative |
No, we do not offer transportation from the airport to the hotel but there are various third party transportation options such as Ride Skoot.
0
Votes
Juanita R
12 January 2017|
AnswerShow all 2 answers
Response from HolidayInnDetroit | Property representative |
Hi Juanita Unfortunately, we no longer offer the shuttle service. However we are in walking distance of the Joe Louis Arena. It's between a 10-15 minute walk. If walking is not an option, we are located 2 minutes from the... More
0
Votes
O689SHkevinn
6 January 2017|
Answer
Response from Maria W | Reviewed this property |
I do not know for sure if they fo. However, given its location, I would highly doubtrained it.
0
Votes
Room Tips
"Go across the street and stay at the Westin."
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"I would stay at the Marriott or Courtyard by Marriott"
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"Mid range room but they charge luxury rates/terrible customer service"
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"Away from street which might be near impossible."
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