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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Detroit - Downtown
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Showing 481: English reviews
Scottsdale, Arizona
Reviewed 12 November 2014 via mobile

If you are planning to see a Detroit Tigers game at Comerica Park, or a Lions game at Ford Field, or a Red Wings match at Joe Louis Arena, this hotel is perfect for you. The hotel offers free shuttle service within a three mile area. It is also convenient to other wonderful Detroit venues, such as Fox Theatre, Casino,...

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3Thank george t
Reviewed 4 November 2014 via mobile

Entered room and garbage was still in room from previous occupants. Shampoo, conditioner and soap was still in shower area. Did the cleaning staff fall asleep? Internet service on 10th floor is almost nonexistent.

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Helpful?
1Thank Gary S
Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Gary, I appreciate you taking the time to share your experience regarding your stay at our hotel. I am sorry you were not satisfied with the cleanliness of the room you received. We use your comments as a training opportunity for the staff to ensure that it does not happen again. We hope to have a chance to welcome you...

Reviewed 2 November 2014

At the beginning of my stay, front desk staff was cold and uninviting. Given, it was busy, but still hardly got eye contact or even a smile. The room was small, bathroom comically so, and the water in the bath/shower took 4 minutes and 36 seconds (yes, I counted) to get close to hot. Pool was less than four feet...

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2Thank JBrass1190
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear JBrass1190, Thank you for your feedback regarding your recent visit at our hotel. My apologies for the inconvenience you experienced over the sub par service you received during your stay. Rest assured that your comments will be looked into and take actions accordingly. The feedback we receive from our valued guests, like you, enables us to target problem areas...

Branson, Missouri, United States
Reviewed 1 November 2014

My wife and I were visiting her sister who was in ICU at Detroit Medical Center. Everyone in the hotel that we interacted with were outstanding from the valets, front desk, breakfast room and maintenance. The staff made my wife feel supported with their well wishes and words of encouragement. I would suggest this hotel to anyone traveling to Detroit....

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2Thank Mark A
NORTH CHARLESTON
Reviewed 29 October 2014

Stayed 1 night...off to Lansing and then returned for 3 more nights....and was impressed with both! The team that helped us on arrival was helpful and not "pushy" as one sometimes finds...the reception staff and those attending to the offered breakfast were cheerful and helpful...and even house keeping was great... The room seemed to be recently renovated and the bed...

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1Thank BILLITO
staten island new york
Reviewed 20 October 2014

Let me start by saying that the hotel does several things really well. I stayed here for a Lions game and the location could not be beat. Easy walk to the stadium and several other venues. This also happened to be the weekend of the Detroit Marathon and the place was booked solid. Despite the crush of people trying to...

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Thank jan1414
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear jan1414, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,...

Defiance, Ohio
Reviewed 18 October 2014 via mobile

Stayed at the hotel the night of the pearl jam concert. It was located within walking distance of joe Louis arena. Breakfast was very good, only complaint was that the elevators were very slow and need upgrading. Sometimes took as long as 10 minutes just to get on one.

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Thank buckeyetraveler-7
Reviewed 17 October 2014

Stayed here one night for a concert. The rooms were clean, location was close to the Joe, and the breakfast was solid. Great coffee. The staff was incredible. Just down to earth nice people. Super friendly and willing to help.

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Thank Goodpeeps
Reviewed 8 October 2014

This is an excellent and clean hotel for any travelers looking for a room downtown Detroit. The staff is very helpful and friendly. Furthermore, Carolyn and Kimberly make the complimentary breakfast very enjoyable and pleasant!

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Thank sementaa
Vero Beach, Florida
Reviewed 7 October 2014

Decided at the last minute to book this hotel to catch Orioles vs Tigers ALDS game. Have never been to Detroit before and sorry to say we'll probably never return. Not too much to do and the city itself is pretty depressing. But this hotel has nothing to apologize for. Great location for all of the sport venues and the...

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1Thank Carol V

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Region: United States > Michigan > Detroit
Price Range: ₹ 10,256 - ₹ 19,104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Detroit - Downtown staff and other travellers.
8 questions
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Sault Ste. Marie, Michigan, United States
over a year ago
Ottawa
1 month ago
Ottawa

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Questions? Get answers from Holiday Inn Express Detroit - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Continental breakfast served daily”
 of 5 bubbles patriciawD568MR, 2 Nov 2016 | Read review
“We have stayed in a couple different rooms and they were all great.”
 of 5 bubbles travmia, 12 Oct 2016 | Read review
“High Floors are nice!”
 of 5 bubbles 665terrib, 4 Oct 2016 | Read review
“Pool is on the top floor - perfectly good pool; I just advise against getting a room up on the same floor.”
 of 5 bubbles 220parisl, 30 Aug 2016 | Read review
“No Accessible Beds”
 of 5 bubbles Jimwolf19, 22 Jul 2016 | Read review
5 of 5