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Stayed here my layover for work and the staff was super friendly and helpful. I came in late from a flight at 1:30am and the front desk staff heated up my food for me and I really appreciated it since there are no microwaves in...More
Thank Francesca U
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 28 November 2017
Dear Francesca U,
I am happy to read about your wonderful stay at Detroit Marriott at the Renaissance Center. We are thrilled to know you loved the excellent service and facilities we offer. We hope to welcome you back soon.
This property is very nice and the rooms are spacious, great HVAC, nice exercise facility and friendly staff. However, the layout is confusing and the current construction is causing noise issues throughout the hotel.More
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 26 November 2017
Thanks for staying with us. We were delighted to read how much liked your spacious guest room and the efficient HVAC. Our housekeeping and engineering staff do a wonderful job maintaining our facilities and we are very happy everything was to your liking....More
I was very disappointed with my stay at this Marriott property. The room had dirty sheets that were supposed to be changed. In the process, another guest was checked into my room while I was staying in it. I only found out because my key...More
1 Thank ru98
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 23 November 2017
Thank you for your detailed review and for being our guest. We would like to offer you our sincere apologies for the inconveniences that you experienced with your guest room as our team worked to promptly remedy this matter. Please know this is...More
Stayed at the hotel for Youmacon, and from check in to check out the staff was always exceptionally friendly and upbeat, and made check in and check out quick and easy. Even the cleaning crew was nice and sweet when I saw them in the...More
Thank Lindsey B
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 22 November 2017
Dear Lindsey B,
I am delighted you had an excellent stay at Detroit Marriott at the Renaissance Center. It’s a pleasure knowing you loved our convenient location and your room along with the view. We look forward to welcoming you back soon.
Staying for 3 nights, we got to know the hotel and the area fairly well. Here's my assessment:
The view from our room, high above the river and across from Canada was truly spectacular. The only negative regarding said view was the ever-present...More
Response from TeamMarriott, Manager at Detroit Marriott at the Renaissance CenterResponded 21 November 2017
We always strive to provide our guests with a comfortable stay so thank you for letting us know your visit was so enjoyable on many fronts! We also appreciate your detailed review of our facilities, with your guest room, and with our hotel's...More