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Staybridge Suites Dearborn

54 reviews
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Traveller (3)
Room & Suite (11)
Dining (3)
Overview
  • Excellent42%
  • Very good27%
  • Average11%
  • Poor9%
  • Terrible11%
Travellers talk about
“two room suite”(2 reviews)
“living area”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
Offers from Staybridge Suites Dearborn
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (54)Write a Review
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LanguageEnglish
22
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All reviewstwo room suiteliving areanice indoor poolsmall kitchenfront deskhenry ford museumcleaning stafffull kitchenwould stay here againstaff was very friendly and helpfulstayed nightsthe breakfast areashort drivehot tuba great stayfree breakfastbeautiful hotel
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1 - 5 of 54 reviews
Reviewed 1 week ago

This hotel is just over a year since it began service and it has really deteriorated. The cleaning staff does not work on weekends. Damaged appliances are not replaced; there's mold and mildew in the showers; curtains were inoperable in our room; and some trash...More

Thank dbwatts47
Hotel's Favourite
Reviewed 27 June 2017 via mobile

We were visiting the area and stayed 4 nights. This was very convenient to get to the Henry Ford Museum and Greenfield Village and not a bad drive into Detroit either. We had booked a one bedroom but were upgraded from not a 3-bedroom. It...More

1  Thank Torte_Sue
Response from KendraRamos, Assistant General Manager at Staybridge Suites DearbornResponded 28 June 2017

Dear Torte_Sue, Thank you so much for taking the time to write such a wonderful review of our property. I am so pleased to hear that you enjoyed your stay with us! We always strive to make sure our guests have an excellent experience, and...More

Reviewed 3 weeks ago

My husband, myself and our adult [22 yrs] son were completely OVERWHELMED with the courteous hospitality showed to us in July 2017. I simply can't believe some of the bad things listed here. I am not sure where the negative reviewers stayed... but it could...More

Thank B G
Reviewed 15 October 2017 via mobile

Rude staff & the management has a harassing demeanor. Kendra might be the worst manager I have ever encountered in my entire service industry career. I worked for IHG for years which is why when my house burned down I picked an IHG hotel to...More

Thank tlyn_13
Reviewed 20 August 2017

The room was nice, pretty comfortable honestly. The staff makes this a place to avoid. Housekeeping was pounding on my door twenty minutes before we were supposed to be checking out asking when I would be out and why I'm pushing it to the last...More

1  Thank bishop6944
Response from KendraRamos, Assistant General Manager at Staybridge Suites DearbornResponded 21 August 2017

Dear Bishop6944 Thank you for taking the time to review your stay with us. I would like to sincerely apologize for your experience at our property. If you would like to contact me personally about this matter I will provide my information below. As a...More

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Traveller (3)
Room & Suite (11)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (8)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 163 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 163 - US$ 209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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