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Extended Stay America - Detroit - Dearborn

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Traveller (6)
Room & Suite (21)
Traveller (6)
Room & Suite (21)
Dining (1)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Self-Serve Laundry
Room features
Kitchenette
Non-Smoking Rooms
Microwave
Air Conditioning
Good to know
HOTEL STYLE
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Family
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94Reviews
30Photos
2Q+A
16Room tips
Traveller rating
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Stayed here for a business trip. Had an issue and the general manager was very kind and helpful, even after I had checked out. Location is also very good. Overall a very good value for the simple traveler. Thank you!
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Response from 00esa, Manager at Extended Stay America - Detroit - Dearborn
Responded 26 Oct 2018
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you liked our ideal location and found us to be a good value. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
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Had 2 rooms booked and confirmed over a week in advance of my planned travel. After a long day of driving, I was only about an hour from reaching the hotel to check in...when I got a phone call from the hotel stating that they would not be able to honor my reservations. I asked w
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Response from 00esa, Manager at Extended Stay America - Detroit - Dearborn
Responded 27 Sep 2018
Chris, we appreciate you taking the time to provide feedback, and we are extremely sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly appreciate your patience. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
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I'll write my review as points. Here we go:
1) Arrived and no waiting in line , quick check in process. Went to see my room? NASTY odor. Told front desk? Man came in after me, she decides to check him in BEFORE attending to my problem. The man said he can wait, HOTEL staff said
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Response from 00esa, Manager at Extended Stay America - Detroit - Dearborn
Responded 3 Sep 2018
Please accept our apologies as well every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
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Stayed here for 3 weeks from March 24 to April 13. My room was on the 4th floor. Housekeeping is done once a week. They do provide with basic toiletries. Breakfast is grab and go coffee, granola bars, muffin. Room has an attached kitchenette which has the refrigerator, cook top,
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Response from 00esa, Manager at Extended Stay America - Detroit - Dearborn
Responded 28 Jun 2018
Sheetal, thank you for staying at Extended Stay America. We are delighted to read you had a nice time here and that you liked your well-appointed room along with the kitchenette. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
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I stayed here in July 2017 for a week. My booking was of kitchen equipped suit. Enough towels were provided for one week stay. But, they never cleaned the room or housekeeping done during my stay, this I did not find pleasant. Kitchen was equipped with all appliances, and utensil
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Response from 00esa, Manager at Extended Stay America - Detroit - Dearborn
Responded 7 May 2018
Sukhram, thank you for staying at Extended Stay America. We are glad to read you liked our affordable rates and your well-appointed room along with the kitchenette. Please note, our housekeeping is done on a weekly basis to respect the privacy of our guests, but we are happy to offer this service to you at a minimal fee. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
kitchen sink
detergent residual on the door
Photo provided by managementExtended Stay America - Detroit - Dearborn
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - Detroit - Dearborn
Studio Suite - 1 Queen Bed
Photo provided by managementExtended Stay America - Detroit - Dearborn
Fully Equipped Kitchens
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Why wouldn't you report this to the local news? Why wouldn't you get a lawyer as well? This seems strange.
hello, are bed and bathroom linen included and weekly changed for students on summer school stay? thanks M.D. from business school Italy
"Don't bank on any room being available even if you have a confirmed reservation"
"room far from entrance is quitter"
"Ask for a room that suits your preferences light-wise. Do you like sun streaming in in the morning, or prefer it in the afternoon ?"
"Ask for the 3rd or 4th floor to avoid the noise of cars and people."
"Cockroaches , Smelly bed sheets and towels, house keeping once a week!!"
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PRICE RANGE
US$ 106 - US$ 125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay dearborndearborn extended stay
LOCATION
United StatesMichiganDearborn
NUMBER OF ROOMS
93
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