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TownePlace Suites Detroit Dearborn

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Traveller (32)
Room & Suite (18)
Dining (4)
Overview
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6141 Mercury Dr, Dearborn, MI 48126-2741 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star accommodation
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(114)
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Vinod S
Chennai, India
7813
Reviewed 1 week ago
Good travel hotel. The breakfast spread is small. But the place is clean and the food is good. They have excellent cookies in the reception. Too good.

The other amenities like gym and laundry are also good. Room was good and spacious (I took a 2 bedroom suite). All kitchen equipment were working fine.

The place is located near my office and there is a walmart nearby if we need to get anything.
Thank Vinod S
Response from HeatherJ2079, Director of Sales at TownePlace Suites Detroit Dearborn
Responded 1 week ago
Vinod S, Thank you so much for letting us know about your recent travel to our hotel. We are thrilled to hear that you found your 2 bedroom suite to be clean and spacious, as we all know how important that is during business travel. We also agree with you about those cookies in the reception area, they are too good! Thank you so much for staying with us during your travels, and we hope that we will see you around here again very soon!
kadels_s
Dallas, Texas
19384
Reviewed 3 weeks agovia mobile
The hotel itself is really not that great. The hallway smells funky and there is a terrible air freshener smell in the room. BUT the staff is entirely fabulous. Friendly, helpful, engaging, and never made me feel like I was bothering them. To the contrary, they seemed genuinely happy to see us.

Other than the smell, the rooms are quite worn. But good sized. There is plenty of room to work, and my son could play while I did so. Great kitchenette.

There isn’t much in the immediate area as far as restaurants or things to do, and I wouldn’t go walking around. There is a Walmart very nearby.

The breakfast is fabulous as always at Towne Place and Residence Inn.
Thank kadels_s
Response from HeatherJ2079, Director of Sales at TownePlace Suites Detroit Dearborn
Responded 3 weeks ago
Dear kadels_s, Thank you for taking the time to let us know about your trip here to TownePlace Suites Dearborn. Because our suites have kitchenettes, we do occasionally encounter some interesting smells but our housekeeping staff does their very best to get rid of them so that the air is fresh and pleasant for our guests. Our staff makes it a point to engage with each guest that they encounter, and they are genuinely happy to see a face they recognize. Our goal is to make your family a part of our family! We will be sure to pass on the lovely compliments to their service. Thank you so much for choosing to stay with us, and we sincerely hope that you will visit again soon!
thecca
Ohio
7414
Reviewed 5 Oct 2018
The hotel is not far from Greenfield Village and the Ford Museum. Friendly helpful staff room was clean and comfortable. The hotel is older and could use some updates. We stayed in a two bedroom suite on the first floor. The only issue we had was the largest bedroom was against the wall where the stairs went to the second floor. We ended up moving to the smaller bedroom because of the noise of people going to the second floor and dragging their luggage up with them instead of using the elevator. This went on until late. The breakfast was fine.
Thank thecca
Response from HeatherJ2079, Director of Sales at TownePlace Suites Detroit Dearborn
Responded 5 Oct 2018
Thank you thecca for taking the time to let us know about your recent stay with us while visiting Greenfield Village and the Ford Museum. We are incredibly sorry for any noise issues you encountered in our two bedroom suite. We do our very best to make sure that all of our guests leave feeling rested and happy, but sometimes we do come across these things. We hope that you had a pleasant stay despite this, and we hope that you were able to receive some help from the front desk staff in order to make it right. Thank you so much for staying with us, and we hope you will stop buy again on your next road trip :) -TownePlace Suites Dearborn Management
Mazin s
57
Reviewed 5 Aug 2018
The TV reception was problematic. Too much noise from other guests. Not so clean. Sticky pots. I tried to cook using the provided pots. But the fire alarm was turned to due to smoke from sticky pots. I did not know what to do. The fire alarm sounded for over 30 minutes and no body called me from reception to check on me. I ended up buying my own pots, spoons, shower curtain, can opener, etc.
Thank Mazin s
Response from Heather J, Director of Sales at TownePlace Suites Detroit Dearborn
Responded 6 Aug 2018
Mazin s, I am sincerely sorry to hear that this was what you experienced during your stay with us. These things are not typical of our guest experience, and fall significantly short of our expectations of our staff. Plainly speaking, sticky pots are completely unacceptable and we will be discussing this issue with the supervisors to ensure that this does not happen again. While we cannot necessarily monitor the noise from the other guests, the front desk should have handled the issue when you reported it. That being said, we will be having a retraining discussion with them as well. Once again, I am so incredibly sorry that we did not meet your standards during your last visit. Please let us know if there is anything else you need at this time.
ucolorado
St. Charles, Illinois
56
Reviewed 15 Jul 2018via mobile
First a big shout out to Tanya who made our stay the best ever. We were a family of six checking in to a suite Room was immaculate. Anything that we needed was responded to in minutes not hours. Yes they cater to businessmen but they are right next door to Ford! We were there for Village and museum and could not be happier. We couldn’t choose between Dearborn and Canton but canton arrogant attitude made us cancel our reservation there. Take canton reviews seriously in decision making. Breakfast at Dearborn Towne place was great. Above minimal and definitely filling. Oatmeal, waffles and eggs, etc. we had three small children with and if they are happy so are parents and grandparents. You will find staff here more than willing to please. Always a smile. What I liked most was the can do attitude not an argumentative attitude in many other locations. Thank you Tanya and staff
Thank ucolorado
Response from Heather J, Director of Sales at TownePlace Suites Detroit Dearborn
Responded 17 Jul 2018
Wow ucolorado, what a kind review! Thank you so much for those amazing compliments, and I will make sure to let Tanya and the staff know how much you appreciated their wonderful service. We are thrilled to hear that you and your family of six had an immaculate stay! You are correct - we do have a lot of business people that stay here, but we care just as much about our leisure travelers as we do them and I am glad that you got to experience that. We believe our can do attitude, with all of our guests, is what sets us apart from other hotels and makes a stay at TownePlace Suites Dearborn the best ever. Thank you so much for choosing us, and we hope you will return the next time you are in the area!
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About
Description
Visit our Newly Renovated Spacious Suites provide you with all the comforts of home including fully equipped kitchen, work desk, free high speed internet and local calls. You'll be sure to get a good night's rest in More our cozy Sleep Experience beds. This Marriott extended stay hotel offers an seasonal outdoor pool, patio & grill, laundry and fitness center. Now including an daily Hot Breakfast Buffet! It's easy to maintain your lifestyle at the TownePlace Suites by Marriott Dearborn, your home away from home. While in town, experience the Henry Ford Museum, Greenfield Village and Rouge Factory Tour or relax while shopping and dining. Enjoy all Detroit has to offer with great museums, live theater, Cobo Conference Center and more. Sports enthusiasts can catch a game at Comerica Park, Ford Field or Joe Louis Arena. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
148
Price range
US$ 117 - US$ 186 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Detroit Dearborn Hotel Dearborn
,
Towneplace Suites Dearborn
,
Dearborn Towneplace Suites
Location
United States > Michigan > Dearborn
Hotel class
Contact Information
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
148
Price range
US$ 117 - US$ 186 (Based on Average Rates for a Standard Room)
Also Known As
Towneplace Suites Detroit Dearborn Hotel Dearborn
,
Towneplace Suites Dearborn
,
Dearborn Towneplace Suites
Location
United States > Michigan > Dearborn
Photos
Traveller (32)
Room & Suite (18)
Dining (4)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Paula V
18 October 2017|
AnswerShow all 2 answers
Response from HotelAWeek1963 | Reviewed this property |
No, they do not. This hotel caters to people working for Ford in the area so be prepared for a lot of consultants on assignment.
0
Votes
Amanda S
17 November 2016|
Answer
Response from Jose A | Reviewed this property |
Just confirmed at the lobby, 21 years old
0
Votes
Google Translation
Room Tips
"Get the room on the second and third floor to stay away from the noise in the gym and laundry room."
717vinods
1 week ago
Read review
"If you stay in a two bedroom suite stay on the second floor so the room does not butt up to the stairway."
thecca
5 Oct 2018
Read review
"I would assume rooms in the higher numbers (away from the road) would be quieter but it is a quiet area."
dldestiny
13 Mar 2018
Read review
"Don't get a ground room. Go up on the third floor."
travisr376
6 Oct 2017
Read review
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