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Crown Metropol Perth

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1,370 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,351: English reviews
Perth
Reviewed 3 October 2016

My parents throughly enjoy their stay at the crown, the room was big & very well presented with a view of the pool, dinner at the atrium was delicious , overall a very good night & was made even more special by the very attentive staff, I was a bit disappointed though as I did let the hotel know it...

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Helpful?
Thank Lorraine F
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Lorraine F Thank you for your recent comments. I am pleased your parents enjoyed their stay at Crown Metropol Perth. It is disappointing to note that the occasion was not recognised by the team as we make a point of acknowledging all special events. Thank you for bringing this to my attention as I will investigate the oversight. Once...

Perth
Reviewed 3 October 2016

We only spent one night at the Crown Metropol over the weekend and we found the room and facilities to be very good. The bedroom and bathroom were both large and clean with all the usual amenities provided in the bathroom. Breakfast in the morning was a little crowded but in general the food was very good with a large...

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Helpful?
Thank WestAussiePerth
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear WestAussiePerth Thank you for your recent review. I am pleased you enjoyed your weekend visit and hope to welcome you back in the future. Sincerely, Damian O'Donnell General Manager

Melbourne, Australia
Reviewed 2 October 2016 via mobile

I spent four nights in the Crown Metropole last week and found it to be luxuriously relaxing, but not excessively priced. The rooms are beautifully designed and contain everything that would be expected of Crown opulence. There are many excellent restaurants in the complex but also several lower cost options.

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Helpful?
Thank DaveMaw
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear DaveMaw Thank you for your recent comments. It is pleasing to note that you enjoyed your stay at Crown Metropol Perth and appreciated the variety of dining options on offer at the Resort. We hope you will return and we look forward to welcoming you back. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 2 October 2016 via mobile

Loved our spa suite!! Felt very decadent! Room was pristine, bed super comfy, spa amazing!! All staff we came across were so friendly and seemed genuinely happy. Free drinks and canapés in the lounge in the afternoon was lovely. Breakfast was great too! No complaints at all!

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Helpful?
Thank leepster73
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear leepster73 Thank you for your comments. Your positive review is greatly appreciated and I am pleased you enjoyed your recent stay. We look forward to a return visit in the future. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 2 October 2016 via mobile

From the valet service which was seamless to the check in the Texas was great and so friendly his customer service was amazing and he was so friendly I advised my friend whom was arriving later on would check in and it was no problem at all, I stayed in room 207 twin luxe room which was spacious and very...

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Helpful?
Thank kb84wa
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear kb84wa Thank you for your positive comments. I am pleased your enjoyed your stay and found it to be relaxing. I will pass your comments on to our Front Office team, in particular, Texas. We look forward to welcoming you back in the future. Sincerely, Damian O'Donnell General Manager

Reviewed 30 September 2016 via mobile

A hotel that can uphold your luxury lifestyle. From fine dining to just a glass of champagne you can get it all there. Free shuttle to the nearer train station is available for free. I like the comfortable bed too. Good place for any conference or event.

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Helpful?
Thank Lenny T
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Lenny T Your positive comments are appreciated and we hope to be able to welcome you back again. Sincerely, Damian O'Donnell General Manager

London, United Kingdom
Reviewed 27 September 2016

Stayed here for 2 nights in November last year.. It was my first time in Australia and the staff were very welcoming! The rooms were spotless as well as the bathroom too. Our bathroom had a shower as well as a bath in which you could watch the television in your room from. We spent most of the two days...

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Helpful?
Thank Robynnnl
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Robynnnl Thank you for your recent comments and welcome to Australia. I am pleased you enjoyed your stay and were able to relax and enjoy the company of your family. Hopefully you will return on day in the future. Sincerely, Damian O'Donnell General Manager

Brisbane, Australia
Reviewed 26 September 2016

We are not really casino people....Still an interesting and diverse collection of restaurants and activities. Very large complex. Noise level in room is higher than preferred. Lovely walk into city centre

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Thank Joanne R
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Joanne R Thank you for your recent review and I am pleased you enjoyed the variety on offer at the Complex. I sincerely hope the noise experienced was not too disruptive. Regards Damian O'Donnell General Manager

Reviewed 26 September 2016 via mobile

Great Hotel!! Good customer service! Very reputable and exciting place for entertainment! Lots of options for dinner, lunch , drinks and very entertaining atmosphere! Gamblers will of course live the place and the pools are superb, they even have an indoor pool so even in winter, you still can enjoy the pool!

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Helpful?
Thank Didier A
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Didier A Thank you for your recent comments. It is pleasing to learn that you were able to enjoy a variety of entertainment options during your recent visit to Crown Metropol. We hope you return in the future and perhaps in the warmer months when you can experience the outdoor pool. Sincerely, Damian O'Donnell General Manager

Reviewed 26 September 2016 via mobile

We decided to stay over the long weekend. We'd had a crap month so thought we'd treat ourselves and also celebrate my husbands birthday. 1st day and night I can't fault. We had dinner at Rock Pool and the next morning I had a 90 spa treatment both unbelievably fabulous. The next day we noticed the TV wasn't working. We...

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1Thank Etredana
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Etredana Thank you for your recent comments. Firstly, I wish to extend my most sincere apologies for the disruption to the TV services to guest rooms. The issue was complex wide and our engineering team worked tirelessly to fix the problem as quickly as possible. We regret any inconvenience to our guests. It was an extremely busy long weekend...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: ₹ 12,086 - ₹ 24,018 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
18 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early”
 of 5 bubbles 619jeffryb, 19 Jan 2017 | Read review
“Avoid rooms that overlook lobby. Even on higher levels you can hear the lobby pianist/singer with full clarity with your door shut.”
 of 5 bubbles hypestar22, 10 Jan 2017 | Read review
“Higher floors have a better water view but all rooms look like they maximise their view of the pool and water.”
 of 5 bubbles MarisaH237, 9 Jan 2017 | Read review
“the luxe rooms are generous in size. And if you we added the club 9 as an extra for happy hour and breakfast-well worth it”
 of 5 bubbles alkkiz, 8 Jan 2017 | Read review
“Spa room with views is recommended”
 of 5 bubbles Nicole0999, 7 Jan 2017 | Read review
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