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Crown Metropol Perth

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1,403 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,383: English reviews
San Pedro, Belize
Reviewed 2 June 2016

We were traveling in Australia and originally slated to travel to Airlie Beach but had a change in plans due to weather. After visiting the website and a call to Central Res, we'd re-booked our ten nights and were excited to be on our way to the Crown where we were expecting luxury. Our bathroom was nicely appointed and bathroom...

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Helpful?
1Thank MalibuStace
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear MalibuStace Thank you for your comments. Please accept my sincere apologies for what appears to be a disappointing experience. I have noted the comments relating to the carpet and will share this with the operational team. We are currently re-carpeting many of the guest rooms with badly stained carpet and feedback such as yours allows us to identify the...

Perth, Australia
Reviewed 2 June 2016

Room rates are pricey at Crown but if your after a 'no compaints' stay then the money obviously goes into hiring great staff. We stayed here because it was close to the Cirque Du Solei. Next time i will stay just to enjoy the Crown experience. The room was nice. Proably fairly newly renovated. The view was half of the...

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Helpful?
Thank Jay_99_Jay
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear JBone101 Thank you for your review. I am pleased you enjoyed your recent stay at Crown Metropol Perth. We are committed to providing our guests with a high level of customer service and I would be happy to share your comments with the operational team. We are pleased you will return and we look forward to welcoming you back....

Basel, Switzerland
Reviewed 1 June 2016 via mobile

We stayed here for one night but as it is close to the airport it was nice to have such a convenient location after such a long trip. The rooms were very classy and the breakfast was fantastic! I would definitely suggest a stay here if your next in Perth.

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Helpful?
Thank DavidVR84
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear DavidVR84 Thank you for your feedback. Being a 5 Star property and in close proximity to the Airport does make Crown Metropol Perth a popular destination for short stay travellers as well as appealing to visitors looking for a Resort style vacation. I am pleased you were able to experience our product and look forward to a possible return...

Perth, Australia
Reviewed 31 May 2016

What a great place to stay! Room extremely well laid out - toilet had its own door - definite bonus. Great spa bath and infact, was impressed with the bathroom facilities. Always great to slip downstairs to have a flutter, eat and drink. Had room service - toasted sandwich was very ordinary. Had some issues with a staff member ringing...

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Helpful?
1Thank Spina9255
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Spina9255 Thank you for your recent comments. I am pleased you chose Crown Metropol Perth to celebrate the Mothers' Day weekend and trust you enjoyed you visit with us. I would like to extend my apologies with regard to the unwanted phone interruption and will investigate this occurrence with the team. We hope you return to Crown Metropol Perth...

Mandurah, Australia
Reviewed 30 May 2016 via mobile

We were away for the night for a special celebration. We checked in room was on second floor. We were not expecting much as we had a very good deal on the room via a booking site. We were pleasantly surprised. We had a nice view too! The room was clean and well presented. The only thing I would say...

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Helpful?
Thank michelle386
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear michelle386 Thank you for your comments and I am pleased you chose Crown Metropol Perth for your special occasion. I hope you enjoyed your stay with us and were able to take advantage of our comfortable guest rooms and in your case, the wonderful views. Your comments with regard to the carpet has been noted and we are currently...

Reviewed 29 May 2016 via mobile

I'd go so far as to say this is a five star property. Perth is a bit light on in terms of luxury hotels there really are only a couple with the majority rating 3.5 to 4 stars on an international scale. This hotel is modern, tidy and very well laid out. It has plenty of amenities and is an...

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Helpful?
Thank Dave B
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Dave B Thank you for your recent comments. I am pleased your enjoyed your stay at Crown Metropol Perth and we will look forward to welcoming you back many times in the future. Please accept my apologies for the slight lapse in service with regards to the empty bottle. We appreciate you taking the time to post your review...

Perth WA
Reviewed 29 May 2016

Stayed for one night midweek as we were attending a show. We have not stayed at Crown Metropol in quite some time, mainly due to cost against Crown Promanade. I must admit after so much hype regarding the refurbishment , I expected something great, so I was a little underwhelmed. The room was clean spacious and offered wifi within the...

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Helpful?
Thank Janny_9
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Jann_9 Thank you for your recent comments. I am pleased your enjoyed your midweek getaway and took advantage of our special offer to stay at Crown Metropol Perth whilst attending a Show in the Theatre. Hopefully we will see you back in the future. Sincerely, Andrew Cairns Executive General Manager Crown Perth Hotels

Darwin, Australia
Reviewed 26 May 2016 via mobile

Staying at the Metropol is always our first choice, we often spend the night catching up with family and enjoying the range of food and bars available at the Crown Casino. The staff are always welcoming and eager to assist where possible. The rooms are all clean and tidy.

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1Thank Taniapayne941
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Taniapayne941 Thank you for making Crown Metropol Perth your first choice for accommodation. It is a perfect venue offering a range of activities and facilities for families to enjoy and spend quality time together. We hope you will return again in the future. Sincerely, Andrew Cairns Executive General Manager Crown Perth Hotels

Greater Perth, Australia
Reviewed 24 May 2016 via mobile

Went to the Crown a couple of weeks ago, as this is our local that we can walk to. Music was so loud in the bar ended up shouting at each other so ended going to the Promenade for our 2nd drink at least we could talk there. Then today had a lovely lunch for my Husbands birthday in Bistro...

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Helpful?
Thank Elaine H
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Elaine H Thank you for your comments. I would like to assure you that your feedback has been noted and will be shared with the relevant departments for their investigation and review. It is disappointing to read that you were unable to view the pool area and although we do restrict pool access to hotel guests only, our hosts...

Perth, Australia
Reviewed 23 May 2016

Staying for 5 nights and not being here for about 20 years expected top class as Crown is advertised to be. Arrived at our room and first thing noticeable was stains on the carpet, holes in the blinds and black hair on the carpet and standard light broken. Get into bed and all the linen smelt of cigarette smoke. Decided...

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Helpful?
Thank Fiona1058
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Fiona1058 I am very disappointed to read your review and would like to offer my sincere apologies for what appears to be an unsatisfactory experience. We pride ourselves on our service standards and the quality of our product and any lapse in that is a cause for concern. Your comments will be shared with the team and actioned accordingly....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: ₹ 13,167 - ₹ 22,850 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
19 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are quieter.”
 of 5 bubbles Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
 of 5 bubbles Kebuh, 25 Feb 2017 | Read review
“Choose rooms towards the pool”
 of 5 bubbles Rakesh_Ahuja, 15 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles RanitaB, 31 Jan 2017 | Read review
“try to avoid a lower floor overlooking the foyer if you need to sleep early, as the entertainment can be noisy into the night.”
 of 5 bubbles kybags, 31 Jan 2017 | Read review
5 of 5