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Crown Metropol Perth

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1,423 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Perth
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Showing 1,403: English reviews
Kuala Lumpur
Reviewed 25 July 2016

The hotel, including the rooms are cavernous yet somehow warm and welcoming. Front desk, room service and restaurants were helpful and efficient without intrudingly attentive. Food was good despite the breath of the offering. Tried Indian, Chinese & Western breakfasts and they were all generally good. My steak for dinner was equally delicious.

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Thank TCK K
Perth, Australia
Reviewed 24 July 2016

We've stayed here many times with families, we enjoy it as they have really great pools, with slides, indoor also and spa which the kids love! Rooms are clean and nice comfy beds, nice bathroom, lovely views of the city and river. The atrium buffet breakfast at the hotel is good with lots to choose from even dim sum! A...

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Thank Rina T
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Rina T Thank you for your recent comments. I am pleased you enjoyed your stay at Crown Metropol Perth and were able to appreciate the features of our guest rooms and the Resort in general. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager

PerthWA
Reviewed 23 July 2016

Nothing new to report. Check in was easy. Room well appointed with a view of the city (and the new stadium being built). Breakfast was good, Obviously a great place to stay if you are seeing a show, having dinner then a flutter. Little expensive, but that's Perth. Happy to stay again.

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Thank Finally_Europe
Perth, Australia
Reviewed 21 July 2016

I surprised my husband yesterday morning with an overnight stay at the Crown Metropol last night to celebrate our 31st Wedding Anniversary! And what a wonderful time we had! From the moment we checked in to the moment we checked out, we were looked after the whole time! Firstly, Matt at the front desk was very friendly, welcoming and helpful...

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2Thank JoanneFromPerth
Reviewed 21 July 2016

We had a progressive dinner here for a 40th starting in Nobu and moving to Rockpool before ending the evening in the casino groove bar with live music. The Metropol rooms are very well appointed and there is plenty at the complex to keep you entertained for the entire w'end. Check in was reasonably quick, there are plenty of parking...

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Thank Bmgarton
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Bmgarton Thank you for your review. Best wishes for your recent birthday celebration and what a great location to enjoy a progressive dinner. I'm sure the night was memorable as well as being lots of fun. We hope to see you back in the near future. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 17 July 2016 via mobile

Booked a night aĺt the Metropol for my partners birthday. Paid an extra $20 to get a room with a view of the pool rather than the carpark. SO the room cost $348. Paid $100 extra for there assurity so $448 paid. Lovely room with huge bath, king bed and amazing pillows. Disappointed that with such luxury there was plain...

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1Thank Di G
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Di G Thank you for your comments. Please accept my apologies for the inconvenience experienced by the delayed refund. The bond is released as soon as our guests' check out and the respective bank notified immediately however unfortunately it can take a few days for the banks to return it to the client account in some cases. I will...

Melbourne, Australia
Reviewed 16 July 2016

First impressions amazing, stylish, first impression of room all a 5 star rating, paid over $300 for room, then walked over to the amazing large windows to see the view only to look over the carpark that took my rating down to a 3😡. We then showered and changed and went down to the Casino and had a drink, listened...

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2Thank WendyHendricks
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear WendyHendricks Thank you for your recent review. Firstly, please accept my sincere apologies for the disturbance experienced by the trucks outside. An investigation will be conducted as to what trucks they were at that time of the morning as delivery trucks or garbage trucks do not generally arrive at that time. The fact that you sleep was disturbed is...

Melbourne, Australia
Reviewed 15 July 2016 via mobile

Had lovely room with view of the swan river & the many outdoor swimming pools of this complex. Also has a nice indoor pool & spa. The atrium buffet is a must, seafood, Asian, roast meat deserts it's just the best. Only down was the waiter service for drinks was extremely poor!! This complex is much better than Melbourne but...

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Thank John B
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear John B Thank you for your recent review and I am pleased you enjoyed your stay. Your comments with regard to poor drinks service is noted and will be shared with the operational team. We hope to welcome you back soon. Sincerely, Damian O'Donnell General Manager

Reviewed 14 July 2016 via mobile

Definitely the best hotel in Perth right now. Yes it's on the pricey side but it is definitely luxurious and because me and my partner are "foodies" the restaurants definitely meet our standards. Lots of choice and amazing quality. Something for everyone. The reservation's team always meet my requests.

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Thank CharlotteT1411
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear CharlotteT1411 Thank you for your recent review. I am pleased you enjoyed your recent stay at Crown Metropol Perth and indeed, the choice of top class restaurants are a 'foodies dream'. We look forward to your next visit. Sincerely, Damian O'Donnell General Manager

Reviewed 14 July 2016 via mobile

3 night stay for business Room very spacious with all amenities and I had a view over the pool. Staff helpful and check in/out process very quick. Room wasn't cleaned when I returned at 4:45pm, but I wasn't too concerned as I'm a neat freak. I would think this may not sit well with others.

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Thank Melissa W
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Melissa W Thank you for your recent comments. I am pleased your enjoyed your stay with us and please be assured, I have made a note of the fact your room was not serviced until late in the day and will discuss with the operational team accordingly. Sincerely, Damian O'Donnell General Manager

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: ₹ 11,905 - ₹ 21,186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
19 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“city view/pool view”
 of 5 bubbles 787jaredm, 17 Mar 2017 | Read review
“We had a corner suite which was large and sunny and quiet as was the whole floor”
 of 5 bubbles Terchris, 27 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles Lozzzzzza, 25 Feb 2017 | Read review
“Rooms ending with x28 are located at the end of the corridor and have great views.”
  • Swan River
  • Lots of channels
  • Perth across the Swan River
  • Comfortable bed
  • Bathtub with separate shower
 of 5 bubbles Kebuh, 25 Feb 2017 | Read review
“Choose rooms towards the pool”
 of 5 bubbles 50rakesha, 15 Feb 2017 | Read review
5 of 5