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Crown Metropol Perth

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1,399 Reviews from our TripAdvisor Community

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Showing 1,379: English reviews
Reviewed 2 September 2016 via mobile

I stayed there one night for my birthday. Overall, I enjoyed the stay. Nice big spa, super comfortable bed etc. but because the room is quite expensive, it would be nice if the hotel can provide more than 2 tiny bottles of water. That's only one thing not very convenient.

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Helpful?
Thank Sabrina Z
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Sabrina Z Thank you for your recent comments. We have noted your comments with regard to the size of the water bottles provided and will share with our operational team. We hope to see you return soon. Sincerely, Damian O'Donnell General Manager

Sydney, Australia
Reviewed 29 August 2016

Haven't stayed at crown for many years. My hubby and I booked Roy Orbison a black and white tribute on sat 27 August 2016 then because my birthday was 14th August we decided to stay fri and sat nite. Hubby booked King luxe spa room including 9 lounge entrance can't fault the staff there they were very attentive. Discovered sat...

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Helpful?
2Thank Wyong2013
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Wyong2013 Thank you for your comments. Please accept my most sincere apologies for being unable to enjoy the spa in your room. I am disappointed an attempt was not made to have it fixed for you and I will be investigating this with the operational team for some feedback. I do hope you will return so that we may...

Reviewed 29 August 2016 via mobile

Always love the room - soaking in the tub and drink green tea and relax Convenient location - except wifi drops if your gadget is not touched Has amenities so no need to bring - your sellf Room has lots of PowerPoint , bathrope , water and teacoffee

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Helpful?
Thank meilin l
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear meilin I Thank you for your comments and I am pleased you enjoy your visits to Crown Metropol Perth. We look forward to your return. Sincerely, Damian O'Donnell General Manager

Reviewed 29 August 2016 via mobile

Me and My Girlfriend regularly stay here when we visit perth on the weekends. It is busy but the rooms are nice. The people are attentive. Buffet is expensive but great for variety. Short sitting times and you do feel hassled through. No difference between guest or visitor. No personalised service. The pool is a letdown. With such massively high...

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Helpful?
1Thank Tim A
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Tim A Thank you for your recent comments. It is disappointing to read that you were disappointed with the pool area as it is a firm favourite with so many of our visitors during the warmer months. I am however, please to note that you found the service from Hotel staff to be attentive and you enjoyed the standard...

Perth, Australia
Reviewed 25 August 2016

I took my daughter for a birthday treat and the staff where all lovely wishing her the best, when we were in our room there was a knock and in came a bottle of bubbly and some chocolates for her it was a lovely surprise. The whole experience was terrific.

Review collected in partnership with Amoma.com
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Helpful?
Thank Fiona C
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear Fiona C Thank you for choosing Crown Metropol Perth to celebrate our daughter's birthday. I am delighted you both enjoyed the experience. Sincerely, Damian O'Donnell General Manager

Canberra
Reviewed 24 August 2016

The last time I stayed here the hotel had a different name. Great renovation job and really a solid 5 star hotel. The staff were amazing and extremely helpful. The room is large with a large bathroom including a bath tub. The room faced the atrium so it was a bit noisy in the evening with the band/singer, so if...

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Helpful?
1Thank gohomemumbai
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear gohomemumbai Thank you for your recent and constructive comments. I am pleased your enjoyed your stay at Crown Metropol Perth and we look forward to welcoming you back in the future. Sincerely Damian O'Donnell General Manager

Melbourne, Australia
Reviewed 24 August 2016

Stayed there for the last two days not a bad venue but the room I stayed in would of had to been the noisiest Hotel room I have ever stayed in. When I checked in I was told I was staying in a twin being 6f4 I said no so I ended up with this room. It sound like a...

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Helpful?
2Thank james b
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear james b Thank you for your recent comments. Please accept my sincere apologies for the noise issues experienced during your recent stay at Crown Metropol Perth. Due to the atrium style of the hotel lobby and the associated void, sounds may travel upwards however if you would like to discuss the issue of the truck-like noise please call my...

Reviewed 23 August 2016

Basically it covered everything !!! great rooms, great meals, spacious lobby, bars, casino, the Conference hall are fully equipped. provided airport pick up, in case you forgot to bring along your international adapter you can easily borrow the adapter while you stay there.

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Helpful?
Thank Bernard L
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear bernard L Thank you for your comments. I am pleased you enjoyed your recent stay and found the facilities to your liking. We hope to welcome you back. Sincerely, Damian O'Donnell General Manager

Perth, Australia
Reviewed 23 August 2016

Stayed at the Crown Metropol on my way back from working Overseas for a holiday in Australia. It was my first stop having been away from Australia for 7 months. We only stayed there 1 night but it was a great welcome back to Australia. We received a complimentary upgrade to a spa suite with a bottle of wine as...

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Thank johnbJ1559HV
Geraldton, Australia
Reviewed 23 August 2016

Was a lovely room booked in conjunction with a show, but very small and nothing too flash for the $800 for tickets to show and 1 nights accommodation. When you live in regional WA and have to drive or fly to be able to go to these events I think a little more effort should be made on behalf of...

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Helpful?
Thank janie29
Andrew C, General Manager at Crown Metropol Perth, responded to this review

Dear janie29 Thank you for your comments. I would like to invite you to request an early check-in on a future visit and we will do our best to accommodate you. We are not able to guarantee these requests but we will do everything we can to make your stay as comfortable as possible. Once again, thank you for taking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area, children’s zone and glamorous ISIKA Perth. ... more   less 

Additional Information about Crown Metropol Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: ₹ 13,190 - ₹ 23,082 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Reservation Options:
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Also Known As:
Intercontinental Burswood Hotel Perth
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Perth staff and other travellers.
19 questions
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Questions? Get answers from Crown Metropol Perth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms towards the pool”
 of 5 bubbles Rakesh_Ahuja, 15 Feb 2017 | Read review
“Higher floors are quieter.”
 of 5 bubbles RanitaB, 31 Jan 2017 | Read review
“try to avoid a lower floor overlooking the foyer if you need to sleep early, as the entertainment can be noisy into the night.”
 of 5 bubbles kybags, 31 Jan 2017 | Read review
“Ask for a room with pool or city view”
 of 5 bubbles BrendonP_11, 23 Jan 2017 | Read review
“Book early”
 of 5 bubbles 619jeffryb, 19 Jan 2017 | Read review
5 of 5