We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crown Promenade Perth

Agoda.comUS$ 146*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Crown Promenade Perth
Crown Promenade Perth
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

920 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 912: English reviews
Start your review of Crown Promenade Perth
 Click to rate
Reviewed 3 days ago NEWvia mobile

The most amazing part of this hotel is the highly competitive price which I agree for what you get is very good however after staying at Metropol previously it is a step down and doesn't feel as 'part of' the Casino as Metropol. Customer service of the hotel was great however once something gets passed onto lost property when you...

 Report
Helpful?
Thank MottyAU
Reviewed 6 days ago NEWvia mobile

We always stay here when we are in Perth, have done for a few years now. Probably 3/4 times a year but only as we pass through on holiday. We arrived early today and went out for a couple of hours - fantastic surprise when we returned to our room, a complimentary bottle of sparkling wine from AnthonyMauro, front office...

 Report
Helpful?
Thank Jane Y
Perth, Australia
Reviewed 1 week ago

Had tickets for a show at The Crown Theatre, which is right next door, so husband and I decided to stay overnight. Speedy and welcoming check-in. Had a Superior King Room, which was spotlessly clean, quiet and a decent size. All the usual essentials supplied - safe, iron, hair-dryer, kettle, toiletries (no robes). King sized bed had great linens and...

 Report
Helpful?
Thank Martine D
Perth, Australia
Reviewed 1 week ago

Visited Crown Entertainment Complex to catch up with family members and we decided to stay at a hotel instead of travelling 60 mins to home. So we stayed at the Promenade and we weren't disappointed. Beautiful room, really nice decor and very comfortable. Service very good, staff very friendly. I recommend this hotel to you.

 Report
Helpful?
Thank Kevin F
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for choosing Crown Promenade Perth and for your feedback, Kevin F. I am pleased to hear that your recent stay was enjoyable and you found your guest room, service and the decor pleasing. We do hope to have the chance to welcome you back again in the near future. Sincerely, Anthony Mauro Front Office Manager Crown Promenade Perth

Brisbane, Australia
Reviewed 1 week ago

Arrival was excellent very attentive, reception excellent.. Room okay I had a deluxe king on my booking but had two doubles, which made the room feel small. Best pillows ever they were fantastic, room view the car park crap but ask for the city view. Breakfast in room great Only call out went and ask for the nearest coles by...

 Report
Helpful?
Thank Rachele M
Perth, Australia
Reviewed 1 week ago

I've been to a few hotels in Perth along the years, mostly for work purposes, and paid similar prices in some; comparing value for money, level of service, level of comfort, and styling of the rooms, the Promenade is in my list of happy and repeat, something that none of the others has achieved. You get the posh treatment without...

 Report
Helpful?
Thank Spaussiesh
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your detailed review of Crown Promenade Perth, Spaussiesh. It was our pleasure to welcome you back again, and I am so pleased that your recent stay was enjoyable. Your feedback regarding our "friendly and polite" staff, comfortable guest rooms and the wider Crown complex were appreciated. For any future stays, we do have firmer pillow options available,...

Currimundi, Australia
Reviewed 2 weeks ago

I recently had a whirlwind visit to Perth for business and stayed overnight at the Promenade. It ticked all of the boxes for a business traveler - efficient and courteous service at check in and at concierge. The hotel is well positioned in a complex with a selection bars and restaurants nearby. My King room featured a spa bath which...

 Report
Helpful?
Thank Dave C
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for the five-star review, Dave C. We are pleased to hear that your brief stay ticked all the boxes - in particular, the "efficient and courteous" service on arrival. We aim to provide our guests with a personalised and welcoming experience and appreciate your feedback. We hope to see you back again soon, hopefully for a longer stay...

Bali, Indonesia
Reviewed 2 weeks ago

Stayed there Saturday 8th after the BBQ Fest with my daughter and son in law, had 2 big beds in the room, the front desk staff especially Annie was most helpful in helping me book the room when I went in. Awesome staff at the hotel nothing is to hard for them if you ask them, rooms are clean and...

 Report
Helpful?
Thank tezzone303
CrownHotelsGM, Front Office Manager at Crown Promenade Perth, responded to this review

Thank you for your excellent review, tezzone303. I am thrilled to hear my team were a highlight of your recent visit and I will be sure to share your kind compliments with Annie. Your feedback regarding our "clean and spacious" rooms are also very much appreciated. We look forward to welcoming you back again soon. Sincerely, Anthony Mauro Front Office...

Singapore, Singapore
Reviewed 3 weeks ago

the hotel located in Crown Casino and Convention Centre. clean and neat hotel with friendly and professional staff, room amenities good, room entertainment sometime interrupted by internet connection. breakfast very standard, nice location for walk/jog in the afternoon

 Report
Helpful?
Thank Mukhlisin2016
Perth, Australia
Reviewed 4 weeks ago

Well placed right beside the Casino, restaurants and theatre. A liitle pricey and few goodies. EG, basic pool. The Metropole is a lot nicer with great pool area and gym. etc. but costs more of course. The Promenade is clean and some rooms have good views, The staff are always nice and helpful. There are buses to the CBD a...

 Report
Helpful?
Thank davethegolfer

407 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (196)
Viewed
View from Room (14)
Viewed
Bathroom (23)
Viewed
Room/Suite (50)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (14)
Viewed
Dining (9)
Viewed
Other (80)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (176)
Viewed
Amenities (15)
Viewed
King (31)
Viewed
Pool (13)
Viewed
Dining (24)
Viewed
Spa (31)
Viewed
Suite (45)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (13)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (14)
Viewed
Dining (1)
Viewed
Other (4)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Burswood
East Perth
Fraser Suites Perth
East Perth
Pan Pacific Perth
Pan Pacific Perth
#13 of 81 in Perth
1,034 reviews
Hyatt Regency Perth
#19 of 81 in Perth
2,168 reviews
Show Prices
Show Prices
Show Prices
Crowne Plaza Perth
#21 of 81 in Perth
676 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 

Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Perth, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Perth > Burswood
Price Range: ₹ 8,828 - ₹ 13,984 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline, Agoda, TravelClick, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Crown Promenade Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Perth staff and other travellers.
10 questions
Ask a question
Brighton, United Kingdom
North Yorkshire, United Kingdom
3 months ago
10 months ago

See all questions (10)

Questions? Get answers from Crown Promenade Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 3rd floor good views from the window, elevator just outside but didn't hear it.”
tezzone303, 10 Apr 2017 | Read review
“Not near the lifts as people are noisy at night”
davethegolfer, 30 Mar 2017 | Read review
“Save on the $50.00 valet parking fee by parking in the free car park.”
Shane2108, 25 Mar 2017 | Read review
“stay in the metropol or towers instead, much better hotels”
aidyonline, 22 Mar 2017 | Read review
“The other crown is better”
Sisogo, 19 Mar 2017 | Read review
5 of 5
Agoda.com
US$ 146* /night
View Deal
TripAdvisorUS$ 145
AMOMAUS$ 155
Booking.comUS$ 148
View all 10 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates