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Hampton Inn Cadillac

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342 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Cadillac
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Showing 341: English reviews
Chicago, IL
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 October 2016

After our 3rd trip to the Front Desk to share an issue, they offered without asking a reduction in the room rate. Issues included no working phone (this the number of Front Desk visits); a/c not working; keys stopped working and stopped bath drain.) * Room: No noise and now using a sheet + a duvet. Without the a/c, it... More 

Helpful?
Thank norwoodpark
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear norwoodpark; Thank you for your review about our hotel. We apologize for the inconveniences that occurred during your stay. We are happy that we were able to take care of you throughout the remainder of your stay with us. Please come back and see us again soon! Sincerely, Jason Day General Manager More 

Kimball, Michigan
1 review
Reviewed 17 October 2016

when we arrived a checked in we received our room key. We went up to our room and there was already somebody in it. Went back down to front desk only to learn their were no other rooms available. Clerk Called around but no other hotels in the area had a room.

Review collected in partnership with Hampton

Helpful?
Thank S9385NWtanyas
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear S9385NWtanyas; My sincerest apologies for the inconveniences you had experienced at our hotel as this is not of the norm for us. Please feel free to contact me directly as I was unaware of the situation you had experienced while trying to check into the hotel. I would like the opportunity to discuss this with you and hopefully welcome... More 

Kentucky
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2016

My family and I stopped in Cadillac on our way to follow M22 along Lake Michigan. Our stay at the Hampton Inn was comfortable and convenient, what you expect from Hampton Inn. It was very close to downtown with several restaurants to choose from for dinner. Complementary breakfast is always appreciated. Would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank KYsuz
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear KYsuz; Thank you for your wonderful review regarding your stay with us. We appreciate your positive feedback! If there is anything we can ever do better, please let us know. We look forward to welcoming you back again soon. Sincerely, Jason Day General Manager More 

Detroit, Michigan
Level Contributor
14 reviews
5 hotel reviews
Reviewed 11 October 2016 via mobile

Color train in town & needed to stay 2 nights. The weekend before our stay, we were sent an email reminding us of our stay & telling us that they were looking forward to our visit. I needed an extra room & Serena was extremely helpful in making that happen. Warm cookies at check in, fresh fruit & coffee available... More 

Helpful?
Thank mpesky
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear mpesky; Thank you for your excellent review about our hotel. We are so happy to see that you enjoyed your experience at our hotel from prior to check in to check out! We are so glad that you chose to stay with us when visiting the area and we do hope that you come back to see us again... More 

Verona
2 reviews
Reviewed 11 October 2016

Picked this Hampton because of proximity to Luther, MI, for a wedding; we were very pleased with the quality of the room, the breakfast, and the service. Great value for the cost. We'd like to return during the snows! Thank you!

Review collected in partnership with Hampton

Helpful?
Thank Jeffrey S
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Jeffrey S; Thank you for your review about the hotel. We are so happy to see that yo were pleased with the accommodations and we look forward to welcoming you back when the snow is flying! Sincerely, Jason Day General Manager More 

Glen Ellyn, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

I would like to thank the Manager on duty the night of Friday October 7th (who I think was named Nathan.) We had three rooms booked for the night as we were travelling from Chicago to Mackinaw Island. First, he helped me find some medical supplies for my husband who had some very bad blisters from walking in new shoes.... More 

Helpful?
Thank Laura P
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Laura P; Thank you for your review about the hotel. I am happy to see that you enjoyed your stay and that our staff was more than accommodating to you and your family! I'm glad that you were able to take advantage of our breakfast buffet. I hope your husband is feeling better! Please come back and see us... More 

Brighton, Michigan
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 October 2016

I recently stayed at the Hampton Cadillac on business. The hotel is clean and the rooms were excellent. Extremely comfortable bedding. The fitness area was huge and had everything that anyone could need in order to get in a workout. At check in the young lady working behind the desk was wearing street clothes and using her cell phone as... More 

Helpful?
Thank Michele M
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Michele M; Thank you for you recent review about our hotel. We are happy to see that you enjoyed your stay with us. I do apologize for the inconveniences you had encountered at the front desk. This is not of the norm for our hotel and we will use your feedback to assist in future training for our front... More 

Chicago
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 October 2016

Just checked in and found a pubic hair in my sink. Plain as day. Giant pubic hair sitting in the dead center of the sink. Couldn't have been more blatant. The room had obviously not been cleaned. Went to the front desk to change rooms, and the front desk staff barely even batted an eye. Didn't seem surprised in the... More 

Helpful?
Thank jneely77
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear jneely77 I am truly sorry to see that you did not have a great experience at our hotel. Our sincerest apologies for the discovery of a hair in the sink as I was not notified of this. This is not of the norm for our hotel. If you would like to contact me directly I would be happy to... More 

1 review
Reviewed 8 October 2016

The room was clean and fairly quiet. The lobby and breakfast room were clean and well staffed. The spa and pool were great. (I like the 24 hour option) I would recommend this hotel to my friends and family.

Review collected in partnership with Hampton

Helpful?
Thank Bernie B
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear Bernie B; Thank you for your review about our hotel. We are so happy to see that you enjoyed your stay. Thank you for recommending us to your family and friends! With Warmest Regards, Jason Day General Manager More 

Bay City, Michigan
1 review
Reviewed 7 October 2016

We used digital check to ensure we had the room we wanted and we were given someone else's room. We discovered that fact when they opened the door to our room after 11PM. Suffice it to say, we were all surprised and extremely disappointed.

Review collected in partnership with Hampton

Helpful?
Thank rexa910
Jason D, General Manager at Hampton Inn Cadillac, responded to this review

Dear rexa910; We are truly sorry to see that you had an unsatisfactory experience at our hotel. Please feel free to to contact me directly as this is not of the norm for our hotel and we would like the chance to rectify this. Jason Day General Manager 231-779-2900 More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The spacious Hampton Inn(R) hotel is ideally located within walking distance of the beautiful Lake Cadillac which has hiking trails, picnic areas and swimming for your enjoyment. Lake Mitchell is another beautiful lake for summertime fun. There are also many cross country trails. Guests visiting the area will enjoy the many unique boutiques and small town shopping areas that are located just blocks away. ... more   less 

Additional Information about Hampton Inn Cadillac

Address: 1650 South Mitchell Street, Cadillac, MI 49601 (Formerly Cadillac Hotel)
Region: United States > Michigan > Cadillac
Price Range: ₹ 6,923 - ₹ 8,911 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Cadillac 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Comfort Inn Cadillac Hotel Cadillac
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Questions & Answers

Questions? Get answers from Hampton Inn Cadillac staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were facing the parking lot and heard a large group of motorcycles come in late at night. The whole building shook.”
 of 5 bubbles D2713QOkimt, 25 Oct 2016 | Read review
“Don't get the room next to the house cleaners.”
 of 5 bubbles Karenma2016, 2 Oct 2016 | Read review
“4th floor away from elevator”
 of 5 bubbles 243DLP, 19 Sep 2016 | Read review
“Chose a room at the back of the hotel.”
 of 5 bubbles jamiew908, 28 Aug 2016 | Read review
“Top floors are always the most quiet”
 of 5 bubbles avmm3, 4 Aug 2016 | Read review
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