We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Townsend Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
The Townsend Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

538 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 534: English reviews
Troy
Reviewed yesterday NEW

Great staff and experience. Would go back there in a heart beat. Hotel was amazing, dinner was amazing, staff were on a different level of customer service and we couldn't have asked for a better night for my wife's birthday.

 Report
Helpful?
Thank 393donaldh
Scottsdale
Reviewed 2 days ago NEW

We have been staying at the Townsend for about 13 years when we visit our family in Michigan. The recent room refurbishing project has made the Townsend experience even more enjoyable. Service is E excellent from the front door and continuing throughout the property. Rugby Grill is a dining experience and High Tea should not be missed.!

 Report
Helpful?
Thank M9258TXjanet
Sterling Heights
Reviewed 4 days ago NEW

Excellent from every aspect !!! I can not wait to go back again ! The park is beautiful this time of the year with all the X-mas decorations is simply breathtaking !!! And all those shops around the corner makes it a perfect place to be !

 Report
Helpful?
Thank Nicoleta C
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Nicoleta C, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

San Diego, United States
Reviewed 4 days ago NEW

This a very nice boutique style hotel in a great location. The hotel is well maintained with very comfortable rooms. The staff is very friendly and helpful. This is our number one hotel to stay at in this area.

 Report
Helpful?
Thank Alan T
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Alan T, Dear Alan T, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences on our facilities and location and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Birmingham, Alabama
Reviewed 5 days ago NEWvia mobile

I stayed at this hotel for a night on business and loved it. The staff was nice and helpful. The rooms were spacious and had wonderful amenities. The lobby restaurant had a good breakfast and is worth consideration for breakfast. The hotel was also wonderfully decorated for the holidays.

 Report
Helpful?
Thank Jcaruthers1980
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear JCaruthers1980, Thank you for choosing to stay at The Townsend Hotel on your recent visit to the Birmingham/Detroit area. We appreciate you sharing your positive experiences on our facilities and especially our Rugby Grille Restaurant and look forward to the opportunity of welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Providence, Rhode Island
Reviewed 1 week ago

The Townsend is the very best of all of the 4 and 5 star hotels in which we have stayed in this country and in Europe. If I had the option to give 6 stars, I would -- especially for sleep quality. The staff is extraordinary. I told my family whom I was visiting in the area, that I was...

 Report
Helpful?
Thank Gourmando11
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear Gourmando11, Thank you for your kind words regarding your recent stay at The Townsend Hotel! We appreciate you sharing your experiences and look forward to welcoming you back in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

Lynchburg, Virginia
Reviewed 1 week ago

Visiting family in area for Thanksgiving, this was convenient to shopping and dining! Accommodations were clean and beautiful! Temperature control in room not the best! Had cold air blowing on us for extended periods when trying to warm up room! Staff very friendly and responsive to request for extra pillows, frig and room service! Delicious food both at breakfast and...

 Report
Helpful?
Thank fandm74
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear fandm74, Thank you for choosing The Townsend Hotel in "walkable" Birmingham, Michigan. We realize you have choices and are pleased you chose to stay with us! Thank you for your kind constructive comments regarding your experiences during your stay. We apologize to you if our staff came across as rude when using photography but due to the protection of...

Northville
Reviewed 1 week ago

Wonderful staff. Room was clean & the bed was very comfortable. Breakfast was delicious @ the Rugby Grille. Would highly recommend this place to family and friends. Valet was very courteous & attentive.

 Report
Helpful?
Thank sarahja2016
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear sarahja2016, Thank you for staying at The Townsend Hotel in beautiful "walkable" Birmingham, Michigan. We appreciate so much you sharing your experiences in the hotel, Rugby Grille Restaurant and of course with our employees. We will certainly share with them. We look forward to having you return in the near future. Sincerely, Steven Kalczynski Managing Director The Townsend Hotel

West Bloomfield
Reviewed 1 week ago

Our room and the hotel were lovely, and there were many restaurants and shops within walking distance in the quaint downtown. The staff was very friendly and efficient. Would definitely stay here again!

 Report
Helpful?
Thank adrianl410
Los Angeles, California
Reviewed 1 week ago via mobile

I am a physician who travels extensively, in other words I am extremely familiar with routine hotel cancellation policies . I made a reservation in October for a Thanksgiving stay. Due to unforeseen circumstances I cancelled that reservation a full 3 weeks prior to my intended stay. The gentleman I spoke with when I canceled was extremely pleasant and assured...

 Report
Helpful?
Thank maneli m
Steven K, Managing Director at The Townsend Hotel, responded to this review

Dear maneli m, Thank you for your note. Please except our apologies. We did receive your notification to cancel on November 2nd and it was not canceled at that time. Your reservation when you called the 2nd time was canceled and has now been fully refunded. The service you received is certainly not indicative of the service we are known...

127 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (67)
Viewed
Dining (5)
Viewed
Room/Suite (12)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (4)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (16)
Viewed
Dining (6)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Birmingham
0.6 km away
Holiday Inn Express-Birmingham
4.8 km away
Candlewood Suites Detroit - Troy
3.3 km away
Homewood Suites Detroit Troy
Show Prices
Show Prices
Show Prices
16.8 km away
Royal Park Hotel
Royal Park Hotel
#1 of 3 in Rochester
395 reviews
27.3 km away
The Westin Book Cadillac Detroit
26.7 km away
MGM Grand Detroit
MGM Grand Detroit
#2 of 33 in Detroit
996 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Townsend Hotel is a gem of European elegance, tucked away amidst the pleasing parks, sophisticated designer shops and nationally acclaimed art galleries of Birmingham.Exquisitely appointed Guest Rooms & Suites welcome you with fine furnishings, luxurious beds & linens, marble bathrooms, & the calm & privacy of a quiet suburban location. Our staff welcomes you with exceptional courtesy, a desire to serve, & genuine hospitality. ... more   less 

Additional Information about The Townsend Hotel

Address: 100 Townsend St., Birmingham, MI 48009
Region: United States > Michigan > Birmingham
Price Range: ₹ 22,885 - ₹ 31,263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Townsend Hotel 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, Cheap Tickets, Travelocity and Jetsetter so you can book your The Townsend Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Townsend Hotel Birmingham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Townsend Hotel staff and other travellers.
2 questions
Ask a question
Phoenix, AZ
Macon, United States
over a year ago

See all questions (2)

Questions? Get answers from The Townsend Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on the third floor is you like to exercise - the gym is here”
 of 5 bubbles jbarker72, 26 Oct 2016 | Read review
“room 419 was a suite and i didnt hear any noise.....slept like a baby!”
 of 5 bubbles eoc109, 6 Sep 2016 | Read review
“All rooms are great”
 of 5 bubbles 809ellaw, 29 Aug 2016 | Read review
“Door closing noise will mar any visit.”
 of 5 bubbles rvallen2016, 28 Aug 2016 | Read review
“Overlook the park on Wednesday in the summer to listen to the evening concert”
 of 5 bubbles mrandmrsjohnqpublic, 22 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay