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Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel

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12150 Dixie Hwy, Birch Run, MI 48415
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (39)
Room & Suite (38)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 05/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Updated 05/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 8 hotels in Birch Run
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Patio
Kids stay free
Children's television networks
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Vending machine
Highchairs available
Business Centre with Internet Access
Meeting rooms
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Russian, Arabic
Hotel links
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304Reviews6Q+A63Room tips
Traveller rating
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Jen M wrote a review Jun 2022
10 contributions
The first thing I noticed was the clean smell in the lobby. Rooms were clean. Showers had great water pressure and hot water. Toilets are low which may be a problem for those with knee/hip problems. Beds were high and comfortable. Good variety of options for breakfast.
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Date of stay: May 2022Trip type: Travelled with family
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dalfredg wrote a review May 2022
Meaford, Canada219 contributions54 helpful votes
Hotel's Favourite
The staff were friendly and helpful. The rooms were clean and comfortable. Mattress was very high suggest foot stool for shorter people so they can get into bed. Hot tub great and pool not busy. A number of construction workers were staying there, they were good representatives of America's youth. Breakfast was enjoyable.
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Date of stay: May 2022
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Jackiebaby10 wrote a review Feb 2022
1 contribution
Tried to book a visit. The front desk clerk messed it up. I tried to talk to the manager Trent he was rude No help. Then I googled the general manager because Trent refused to give me his bosses number. Kurtis zendiorski is who I got in touch with and he was Extremely rude. I started explaining my problem with the hotel and he told me I was a crazy person for calling him ( apparently it was his private number) I told him I was unaware of it being his private number because it was listed on the internet ... I told him no wonder his employees were so rude and acted the way they did.
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Date of stay: February 2022Trip type: Travelled with family
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Response from Kurt Kendziorski, Owner at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 1 Mar 2022
Thank you for your comments. We tried to rationalize the situation you were describing, yet you refused to be understanding. I am unsure of your methods to Google Search my information. I am the General Manager for a completely different Hotel in a separate city. My personal phone information is not listed with any of my business listings. It is highly unusual to take this course of action to justify such behavior as to randomly call someone after hours. Warm regards, Kurtis Kendziorski General Manager Holiday Inn Express Birch Run
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nettafay16 wrote a review Jun 2021
Flint, Michigan123 contributions14 helpful votes
This hotel is in a good location; which is an amazing there are literally one of the restaurants and shops within minutes of the hotel. I had no problems, issues, or concerns at this hotel, and overall I had a great stay.
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Date of stay: June 2021
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Mary L wrote a review Jun 2021
Moline, Illinois22 contributions1 helpful vote
Overall the stay was tolerable. Upon check in, the desk clerk’s manner wasn’t as professional as it could have been. She seemed annoyed when my husband asked for a fresh pot of coffee in the lobby. First night, the temperature in the room was hard to regulate using the wall mounted unit which I have always done in the past. Upon checking with the morning clerk, I learned I should have adjusted the temperature using the register under the window. Without any prior knowledge of this, it was impossible to regulate the temp. At breakfast, the employee that served the breakfast was very nice. However, the food was tepid at best. Granted we ate later (about 9 am) but hot food should be hot. The pancakes were tough. The room was quiet and sufficient. Room was located close to the elevator which was convenient. Nice sized bathroom but the toilet was quite low. I killed a spider in the bathroom the second morning (reported same to the desk clerk who apologized). Easy check out. Hotel is near interstate so it was easy to find. We have stayed at this location in the past but doubtful if we will in the future.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Kurt Kendziorski, Owner at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 20 Jun 2021
Hello MaryIC9308FM, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4 Star rating and comments. We appreciate when our guests take the time to let us know how we are doing. Warm regards, Kurt Kendziorski General Manager
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Expedition790102 wrote a review May 2021
19 contributions5 helpful votes
We've never had trouble with a Holiday Inn Express before. This time was bad! The lobby and hallways smelled strongly of marijuana. Thankfully our room didn't, but we were concerned our clothes would. I know that Michigan has legalized it, but does this hotel allow it to be smoked inside?! I would think all smoking must be done outside. Also, our room lacked a blow dryer, which they provided after requesting. The noise from other rooms was too loud, especially for late during the night. There was some mold in the shower. We were very disappointed with this stay. Won't make that mistake again!
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Date of stay: May 2021
Cleanliness
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Response from IHG Service, Owner at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 14 Jun 2021
Hello Expedition790102, Thank you for your recent stay and for taking the time to write us a review. As our guest, we want to do our best to make sure you have great impressions all around. However, I'm sorry for the letdown with your stay due to the issues encountered with the unusual smell in the common areas, no hair dryer, noise disturbances and the shower condition. We always strive to provide a pleasant and comfortable stay experience to all of our guests. Trust that your comments are all taken into account and shared with the hotel management. I'm confident that appropriate steps will be taken so this doesn't happen again. We hope this incident doesn't stop you from choosing us again for your future trips! Many thanks, Jonathan A Case Manager IHGService
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jrplr wrote a review Oct 2019
Benton Harbor, Michigan10 contributions3 helpful votes
Came here for a weekend with the girls, very nice hotel. Staff friendly, room good size, very clean, large bathroom. Beds were comfortable,plenty of pillows. 2 queen size beds and there was plenty of room. Refrigerator, microwave, coffee maker w/coffee and tea, plus available in the lobby as well. Enjoyed the pool and hot tub after a busy day. Very conveniently located next to outlet mall, and highway, and Frankenmuth just a short distance. Would definitely stay here again.
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Date of stay: October 2019Trip type: Travelled with friends
1 Helpful vote
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 27 Oct 2019
Hello jrplr, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5 Star rating and review. I appreciate when our guests take the time to let us know how we are doing. It is our pleasure to see you enjoyed your stay and found our location convenient. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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Sam wrote a review Oct 2019
Valley City, Ohio79 contributions30 helpful votes
Our family typically stays at holiday inn so we know what to expect- clean rooms, hot breakfast, comfy beds. No issues other than the room floor being a little dirty. Not sure how thorough housekeeping was after the prior guests. Otherwise it was great.
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Date of stay: October 2019Trip type: Travelled with family
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 29 Oct 2019
Hello Sam15679, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 5 Contributor status, the 4 Star rating and experienced review. I appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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CjC wrote a review Oct 2019
1 contribution
My friend and I stayed this past weekend for a girl's trip to Frankenmuth. The hotel was perfectly located, easy to get in and out of and comfortable enough. I did have to go buy a fan for the second night, the room was deathly quite and just TOO quite for me to sleep. That's my quirk and usually just what people are looking for. My real issue is we checked in Saturday and were checking out on Monday. When we got back to the room Sunday night, we found out our keys had been deactivated, and we couldn't get into the room. But, and this is a big but, we had used the key to get into a side door right by the elevator. It was concerning to me that the keys still let us into the building. We shouldn't have been able to get into the side door at all. This seems like security issue. We went to the front desk to get the keys reactivated and the employee just kept saying someone must have put the nights in wrong, which I get, but kept ignoring the safety issue that the keys let us into the back side door.
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Date of stay: October 2019
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 23 Oct 2019
Hello Twinkitties, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comments. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed our convenient location. I will share your comments with my Maintenance Staff to check on any inappropriate activity or other safety concerns. Thank you for sharing your concern with us, we desire to ensure our guests safety and security throughout their stay. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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Paul R wrote a review Sep 2019
73 contributions32 helpful votes
Staff were friendly. Proximity to Frankenmuth and outlet malls is close. Beds were extremely comfortable. Nice play to stay at affordable rates.Breakfast was tasty and the dining area was well staffed. Nice temperate pool(indoor).
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Date of stay: August 2019
Value
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1 Helpful vote
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Responded 14 Sep 2019
Hello 2749HVpaul, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5 Star rating and review. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our Staff friendly, our location convenient and our beds comfortable. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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PRICE RANGE
$122 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express birch run (frankenmuth area) hotel birch run, holiday inn birch run, birch run holiday inn
LOCATION
United StatesMichiganBirch Run
NUMBER OF ROOMS
99
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Frequently Asked Questions about Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel
Which popular attractions are close to Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Nearby attractions include Birch Run Premium Outlets (0.5 km), Emagine Theatres Birch Run (0.4 km), and Polo Ralph Lauren Factory Store (0.6 km).
What are some of the property amenities at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Conveniently located restaurants include Uno Pizzeria & Grill, Tony's I-75 Restaurant, and Applebee's.
Are there opportunities to exercise at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Birch Run.
Does Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel?
The staff speaks multiple languages, including English, Russian, and Arabic.
Is Holiday Inn Express Birch Run (Frankenmuth Area), an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.