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All reviewsfireside loungefree drinkswaffle barwafflesroom was cleanhot tubgreat valuestaff was very friendlychristmas storesausageoutlet malldowntown frankenmuthshopping tripnice stayoff the highwayhot breakfastbw
We stayed here for two night so we could visit Frankenmuth. While it was cheaper than properties in Frankenmuth, it did not live up to Best Western plus standards that we are accustomed to. There are multiple buildings, some are connected and some are not....More
Wonderful place to stay. Staff helpful and friendly. Rooms well kept bed comfortable and breakfast was great. Close proximity to the main attractions. Affordable easy check in and quick check out. Convenient. Good location.
Response from BWBRCustomercare, General Manager at Best Western of Birch Run/FrankenmuthResponded 8 August 2018
We were disappointed that we couldn't get a motel in Frankenmuth but it turned out that the Best Western in Birch Run was very close and was really nice. They provide an excellent breakfast and the rooms are very clean. We were very pleased with...More
The property is newly remodeled. The Lobby area is beautiful, as nice as any. Adjacent is a bar and restaurant area, very nicely done. Drink tickets for happy hour were included with the room and we took advantage of it. While there we decided to...More
We stay at Best Western often and always have a good experience. This hotel however is exceptional. The lobby was very nice, they have a great restaurant and the room was very nice. The staff was very attentive, knowledgeable about the area and very personable....More
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Response from KathyMommo | Reviewed this property |
Nope, it was just an odd thing not to offer travel packs of pain medicine. It was a dirty hotel. There were some bugs in the room. This hotel offers a bar which was a joke. The breakfast that was included was gross. I could... More
Nope, it was just an odd thing not to offer travel packs of pain medicine. It was a dirty hotel. There were some bugs in the room. This hotel offers a bar which was a joke. The breakfast that was included was gross. I could go on. You could get a hotel in Hawaii for the amount that this hotel was charging. They had very few amenities, including hot water in the rooms. By the way, you don't have to be sarcastic. I gave my review and it was my opinion. The person at the desk was very rude. Even a bed a breakfast has an Advil or two hanging around. It was an Advil. You know the ones you get at the airports. The little packets that everyone except this Best Western sells!!!