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Holiday Inn Express Benton Harbor

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Holiday Inn Express Benton Harbor
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240 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Allendale, Michigan
Reviewed 1 November 2016

I Had problem with the room key and there was no hot water for showers in the morning, however I was given a discount on the room for the inconvenience and the staff was very friendly. The continental breakfast was also really good.

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Helpful?
Thank krisleitner1962
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

I would like to thank you for your business and for taking time to write about your experience with us. I’m pleased to know that our breakfast hit the spot, but not happy to hear that you experienced problems with your keys. We will be taking extra measures to ensure such issues are resolved immediately. If you would like to...

GOSHEN
Reviewed 26 October 2016

The bride reserved a block of rooms for the wedding on 10.21. The staff went above and beyond accommodating all involved, which included allowing us to us a meeting room to do makeup, hair, iron and steam clothes (there was an extra cost for WELL worth it!!!). They even got us an extra ironing board and iron and cinnamon rolls!!...

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Helpful?
1Thank RONDA H
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear Ronda , Thank you for taking the time to write a review about your recent stay at the Holiday Inn Express & Suites - Benton Harbor. As we pride ourselves on delivering a memorable hotel experience while upholding our commitment to provide exceptional service, Its music to our ears to read the kind words written about our staff and...

London, Canada
Reviewed 28 September 2016

Very satisfied with our stay at this hotel. The location for our trip was good and the staff advised us of an evening meal if we wished to attend which was unexpected. The breakfast presentation was excellent and perhaps maybe one of the best at a Holiday Inn Express.

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Helpful?
Thank Larry R
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Larry, Thank you very much for the great review about our hotel, I am very happy to know that you had a great stay with us. Our fabulous location, complimentary hot breakfast & evening reception and very helpful staff definitely make our hotel special. I cannot wait to see you again in the future! Kyle J. Reilly General Manager

Columbia City, Indiana
Reviewed 16 September 2016

nice place-just expected to be closer to the lake for the price of the room-other wise it is a nice hotel and I was glad to find a place so close to my location for the class I was taking in St Joseph

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Helpful?
Thank 109cindif
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for sharing your experience with us and for the great review! We hope to see you again in the near future! Kyle J. Reilly General Manager

Saint Joseph, Michigan
Reviewed 9 September 2016

The nicest Staff I've ever found, starting from the manager Kyle Reilly, and every single one in his team, they all make you feel at home. They will give you a sincere smile every time you cross the door, they will care about your needs, they will be attentive and will say "Hello, welcome back" everytime, always with a smile....

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Helpful?
Thank ursulamhm
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Dear ursulamhm, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you upon your return to the area! Best, Kyle...

Peoria, Illinois
Reviewed 7 September 2016

5 couples visited for a wine touring weekend. the rooms were well appointed with toiletries and towels. Nice clean spacious king room with mini fridge. Morning breakfast was offered. The lobby was clean and neat.

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Helpful?
Thank virgo825
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thanks for sharing your experience of your recent stay with us. Our team always strives to give the service our guests expect & deserve. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. So glad you enjoyed the clean rooms. Thank you for your feedback, we appreciate suggestions...

Maylene, Alabama
Reviewed 30 August 2016

Nice clean hotel. A little over priced. Front desk staff very friendly. Clean room. Great breakfast. Selection of food was good. Pancakes were good. Bed was comfortable. DId not use the pool or fitness center.

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Helpful?
1Thank skasgetz
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our team strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Kyle J. Reilly General Manager

Reviewed 18 August 2016

Spend one night here. Overall a great place to stay. Very clean and the staff was very nice. Breakfast was hot and fresh. I would stay here again. Only drawback..the price was a little high. I would recommend staying here.

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Helpful?
Thank Steven M
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to share your experience, guest feedback is always welcomed. I'm glad you enjoyed our free hot continental breakfast, we appreciate the kind words about the staff and our cleanliness. We hope you stay with us again soon! Kyle J. Reilly General Manager

Toronto, Canada
Reviewed 13 August 2016

We spent one night here on a stopover en route to a family reunion. It was adequate for our needs, but certainly not worth $204 US/$275 Canadian. We stayed in 7 different hotels during an extended road trip this past month; this was the most expensive and one of the least impressive. The building is older and everything was a...

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Helpful?
Thank Lori B
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for your review of our hotel, and thank you for staying with us! I apologize for the inconveniences you experienced with the noise and housekeeping services. We will definitely be following up with our housekeeping team to ensure that this was an isolated incident. It sounds like overall you had a positive experience with us and the surrounding...

Fort Mitchell, Kentucky
Reviewed 7 August 2016 via mobile

Just spent the weekend here with my two dogs and wife. Everything was perfect from the breakfast to the room and the staff was completely on point. Our check in was flawless. The room we received, with dogs in tow, was totally what I would expect from Holiday Inn. The entire staff was very helpful with directions and recommendations on...

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Helpful?
Thank Lisa K
Kyle R, General Manager at Holiday Inn Express Benton Harbor, responded to this review

Thank you for taking the time to provide an extensive review from your recent stay. I am happy to see you were able Enjoy yourslef while in the Benton Harbor area. Guest satisfaction is our top priority and we greatly appreciate your comments regarding the staff and property overall. I hope you will have another chance to stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph. We are conveniently located one block south of I-94 at exit 29, a short drive to any destination in Benton Harbor and St. Joseph. Do you enjoy the water? We are located only 5 miles from Lake Michigan and Silver Beach and Warren Dunes.Our corporate travelers appreciate our high-speed Internet, business center and fitness room, while our families enjoy the crystal-clear indoor pool and spa. All our guests enjoy the convenience of our Express Start Breakfast , 'Still Free, Now Hot', with our signature cinnamon rolls, mouth watering buttermilk biscuits, country sausage gravy and so much more.The Holiday Inn Express Hotel & Suites of Benton Harbor/St. Joseph, with its convenient meeting room for 40 and outstanding service, is the perfect place for your small corporate meetings.Businesses near hotel: Whirlpool, AEP, Menasha, VAI, Leco,D.C Cook Nuclear Plant, Crossroads and Lakeland Regional Medical CenterAttractions near hotel: New Buffalo's newest attraction, The Four Winds Casino Resort, The Mendel Center, Lake Michigan College, Orchard's Mall, Treemendous Fruit Farms, Jolly Orchards, Berrien County Youth Fairgrounds, The Livery, Andrews University and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites of Benton Harbor / St. Joseph. ... more   less 

Additional Information about Holiday Inn Express Benton Harbor

Address: 2276 Pipestone Rd, Benton Harbor, MI 49022-2426
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: ₹ 6,042 - ₹ 11,201 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Benton Harbor 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Benton Harbor Hotel Benton Harbor
Holiday Inn Benton Harbor
Benton Harbor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Benton Harbor staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Benton Harbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure what you mean by Title your review or Room tip. You need for information on your survey. I have no desire to respond to those two boxes without a better explanation as to what you are seeking in the way of information.”
 of 5 bubbles larryr789, 27 Sep 2016 | Read review
“Make sure you request a room opposite the interstate. ”
 of 5 bubbles cathygM9778LB, 15 Jul 2016 | Read review
“We stayed in the king suite. Fantastic ”
 of 5 bubbles 330pearlc, 16 May 2016 | Read review
“Keep in eye on that exit door in the pool room. Someone had it propped open when we were there late at night. Problems with booking.”
 of 5 bubbles Alanaaliff, 9 May 2016 | Read review
“Nice cold fridge, coffee maker, comfortable beds.”
 of 5 bubbles D3091GTdavidb, 11 Apr 2016 | Read review
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