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Americas Best Value Inn- Benton Harbor

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78 Reviews from our TripAdvisor Community

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There are newer reviews for Americas Best Value Inn- Benton Harbor
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Showing 77: English reviews
Chicago, Illinois
Reviewed 1 August 2016

This hotel was the worst hotel I have ever been too. I came here with 3 of my mid twenty year old girlfriends, and we never even checked in. Walked into the lobby, & decided it wasnt worth it. The receptionist was the most rude, unprofessional woman I have ever came across. She wasn't even in a uniform or dress...

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1Thank Mistylynn W
Reviewed 31 July 2016 via mobile

My family stayed there yesterday July 30 2016.. Dirty.....Sheets and beds where filthy. ..Outdated Television.. Shower Towels Felt like paper towels...They Need to close it and start over. ..Glass in parking lot. ..Just Horrible! !!!!!!!! Don't go there....Walls Cracked Price should be $.30

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3Thank Blackavalanche
Las Vegas, Nevada
Reviewed 30 July 2016

Oh my, where to begin.......First Google, upon which many travelers rely, says the property has free wifi and breakfast. It does not and the owner says he will not correct it because Google will charge him to correct the information. The reception area looks ok and then it is downhill from there. Smelly, decrepit elevator takes you to a smelly...

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2Thank shareholder47
Reviewed 28 July 2016

I had a American Express Travel prepaid reservation. Upon arrival the desk clerk told us he didn't have the reservation in his computer and would not give us a room. Even though Amex told him and faxed the confirmed reservation the clerk would not give us a room. Only after refusing to leave did he reluctantly give us the room....

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2Thank Bill W
Reviewed 23 July 2016 via mobile

Do not stay here. The hallways smelled like lysol. The room was full of dead bugs. The tv is an old tube tv. My paper towels are thicker than the towels to dry off with. The crner of the room looked like it had dried vomit. It was gross. Oh, and the room above me had a party and I...

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1Thank Rachel R
Saint Charles, Illinois
Reviewed 19 July 2016

I attempted to stay at this hotel. We tried to check in at 2:55 and they said they could not check us in until 3:00 or there would be a $15 charge....Really? Then we get to our first room #509 and it has MOLD, dirt, gnats and hair EVERYWHERE!! Plus the ppl next door (I think reside there permanently) were...

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2Thank 2gritz
Reviewed 20 June 2016 via mobile

When we pulled up, we thought it didn't look like this on the Internet. We walked in and it didn't get any better. The best thing about the hotel - the water pressure was good. It looked like the sink was going to come off the wall. Bedding was hard, it was like sleeping on a box spring. Carpet dirty....

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1Thank Laurie B
Saint Louis
Reviewed 29 May 2016 via mobile

Yes. It's old. But that is NO excuse for the bad customer service. Horrible customer service. Employees are less than helpful regarding basic customer service - like getting ice (from the machine in the office) or calling maintenance regarding a leaky drain in the room upstairs. I had low expectations and I was still disappointed.

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3Thank jj1s
Michigan
Reviewed 14 April 2016 via mobile

I gave this hotel at 4 because I think for the $60 it's well worth the value. I had car trouble and have been stranded in Benton Harbor. Last night I stayed in the Baymont by Cracker Barrel and it was nice too. Smaller bars of soap but nice. My car was towed six miles to a fantastic auto repair...

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2Thank Lovin2Travel15
South Bend
Reviewed 24 February 2016

Ok I have seen nothing but bad reviews of how dirty, how old, blah blah blah. Is it a brand new hotel? No. Is it a $150 night hotel? No. This is an older hotel that is conveniently located right off I-94. The hotel lobby was very clean, the pool area was older yes but it also was clean. The...

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3Thank James A

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities

Additional Information about Americas Best Value Inn- Benton Harbor

Address: 798 Ferguson Dr, I94 Exit 28, Benton Harbor, MI 49022-6402 (Formerly Howard Johnson Benton Harbor)
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: ₹ 2,980 - ₹ 4,535 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn- Benton Harbor 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Howard Johnson Benton Harbor Hotel Benton Harbor
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Questions & Answers

Questions? Get answers from Americas Best Value Inn- Benton Harbor staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep driving”
denniswa, 19 Oct 2016 | Read review
“I was on the 5th floor toward the end of the corridor. I'd suggest asking about renovated vs. not renovated.”
Sunspotter44, 13 Sep 2016 | Read review
“Dont! This is a horrible creepy place.”
MrJoe1952, 8 Aug 2016 | Read review
“Avoid this hotel at all costs.”
billwQ7702QV, 28 Jul 2016 | Read review
“Do not get an "Upgrade"”
2gritz, 19 Jul 2016 | Read review
5 of 5