This Choice Hotel was better than expected. Location wise it was right downtown easy walking distance to restaurants, and Bay City's best tourist attractions. The breakfast was also better than expected, one the best I've ever had at a breakfast included hotel.
This place blows so bad. The air conditioner did not work at all. Our room was 90 degrees. When I asked the desk to switch rooms the lady told me that the other rooms AC was probably a lot worse. How is that possible? She was also extremely rude and did nothing to rectify the situation. I promptly checked out in the middle of the night because I couldn’t possibly sleep. This place blows sooooooo bad.
We had a nice stay here and the staff was friendly. The breakfast was way better than average and especially over other Comfort properties. My big complaint is not the hotels fault; Slamming room doors all day and evening!! Come on people a little courtesy for others! Location is about 2 blocks off downtown so an easy walk.
This hotel is older and has been updated but could still use some additional improvements. The location was off a major highway but our room was quiet. It was an easy drive to downtown Bay City where there are plenty of restaurants.
I cannot say enough good words about this hotel, the staff and the shuttle service to and from the hospital. I couldn't have done the stay without him. At my age, with a foot of snow, it wasn't safe for me to drive. I'm a senior and had to stay out of town here for 4 days while my hubby had surgery. The management, all the staff and especially the shuttle driver went out of their way to make me feel safe and cared for! I would rate this hotel a 10, if I could. Everything was clean, great views out the windows and hot coffee in the morning. They all made me feel at home. A HUGE thank you to everyone!
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