We had an unexpected need for a hotel. Alex was so accommodating, understanding and helpful!! Hotel was nice, quiet and bed was comfortable. Our room was clean, a pink ring surrounded the shower, but it appeared adhered to the caulk. I do suggest hand sanitizer at the breakfast buffet. It was well stocked and hot, but no sanitizer was surprising. I would definitely suggest this hotel as a great resting spot. Thanks again, Alex for your hospitality!!
This is the 2nd year we have stayed here while doing a wind project. Last year was 4 months. This year 6 weeks. James, Eric, Carrie and all the staff goes beyond the call to make your stay enjoyable. The rooms are large comfortable and clean. Ann, does a great job with the hot breakfast. We thank you all and look forward to seeing you again.
We were in room 427. The first thing you should know is that housekeeping is on an as-requested basis only. We were not told this upon check-in, nor is there a sign in the room stating this (there are several other signs, though, including one bragging about how clean they keep the rooms). When we were told about this policy, we requested housekeeping for the next day (the earliest they could do it). On that day, we got back from errands at 2 PM and the room hadn’t been cleaned, so we called to ask when it would be. Turns out, the clerk hadn’t recorded our prior request, so we requested housekeeping for the next day again. They’ve been short staffed due to illness; I heard one shift manager say so several times. At one point, he also said that he was working sick. Speaking of cleanliness, when we checked in there was red mold in the shower stall. Exhaust fan in bathroom has a 2 to 3 second delay when you turn it on before it kicks in, and when it does, it’s quiet. Breakfast is the same almost every day: scrambled eggs, turkey sausage, and potato cubes. On Monday they had a special breakfast: cheese omelets instead of plain eggs and onions and bell peppers mixed with the potatoes. There’s also fruit salad, bagels, muffins, cereal, and yogurt. Some days they have biscuits.…
Top notch service, Eric has always had top notchservice and that's why I return. I highly recommend this hotel. I will recommend to any traveler that wants excellent service. I especially recommend this hotel because they make you feel welcome.
Had business in town early next morning & live hours away. Arrival to a quiet location with friendly staff & a clean, well organized hotel. Room was nicely decorated, had everything you needed, a warm pool, good breakfast & convenient to dinner options & shopping. A nice stay all around. Shout out to Justin for a great conversation. Will recommend this one!
The staff was great and the property was clean. The pool was great for the kids to play. The breakfast was good. The location is nice because it is near I-75, but not too close so that you can hear the trucks driving all night. In the area, there is basic shopping centers nearby in case you forgot something. Plus, it’s not too far from downtown Bay City or the water in case you want to venture out more.
Nice hotel, staff was great! Bathroom doors- sliding style door that doubled as closet door and bathroom door- what an odd design choice. It provided minimal privacy in the bathroom. I’ve never seen this in a hotel.
The hotel was clean and welcoming. Breakfast was great!! They had my oatmeal the real kind. The pool was great and the room was clean and I loved the room decor it was nice and updated and didn't feel like a hotel it felt like a home. We will defiantly be back
I have family in the area and had never been to this hotel. I usually stay elsewhere but this king room with a microwave and mini fridge was still less expensive than where I usually stay. It was very clean and very beautiful! We were so happy to get an actual breakfast in the mornings too. Staff was great and friendly and accommodating. The only disappointment was the lack of a hot tub but the pool was super nice too. We will definitely book this hotel again. It was a great place to stay! And you really can’t beat the location either :)
A very wonderful stay. Room was spacious. My husband is handicapped and room was right off the elevator. Staff was friendly. Hotel was right in town in the back. Quite. Lounge was a great place to have coffee and read a book.