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Firekeepers Casino Hotel

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Firekeepers Casino Hotel
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346 Reviews from our TripAdvisor Community

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Showing 346: English reviews
Livonia, Michigan
Reviewed 3 days ago NEW

We really loved our stay at this casino hotel last month. The room was very clean and inviting, they even provided hot coffee and tea in our room. A relaxing use of the pool. whirlpool and sauna added a wonderful touch after enjoying a visit to the casino, and there were lots of great restaurants for our dining experience both...

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Helpful?
Thank dking92017
Norwalk
Reviewed 4 days ago NEW

Clean lovely rooms. Check in easy. Staff friendly. Buffet has lots of choices. Gambling has been a little more tight our last few visits. $5.00 blackjack at one table. They have well known entertainment at times for a price but I haven't seen any of them. Just a overnight visit we enjoy.

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Helpful?
Thank 17maxinef
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you, your patronage and your four-star review of Four Diamond-rated FireKeepers Casino Hotel. Your summed up so many reasons guests enjoy staying and playing--"Getting their Vegas On" here. Ironically, our slots have been paying out more money than ever and we hope you join the throngs of guests leaving with jackpots. Thanks again and we hope to see...

Ohio
Reviewed 1 week ago NEW

I am only rating this 4 star instead of 5 for a very personal reason that may not affect most guests.... My husband recently became handicap and I asked for an accessible King. Which I clearly got, except on thing.... it had a tub instead of a walk in shower. Being new at this I never thought to ask about...

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Helpful?
1Thank mrsbeachbound
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for writing and giving the Four Diamond rated FireKeepers Casino Hotel your four-star review. We're happy to learn you and your husband enjoyed your visit. We appreciate your noting some amenities like our fine variety of great restaurants, the new Dacey's Taphouse with 52 local craft and national beers on tap, and the other features you mentioned. One...

Reviewed 1 week ago via mobile

Except for one situation, I was satisfied with our visit to Firekeepers Casino Hotel. We came for the day for a wedding and reception. The free parking was close to the hotel entrance. They also offer valet service. Check-in was easy and quick. The room was a decent size and clean. After a closer examination, though the dresser seemed dated,...

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Helpful?
Thank Thorntone M
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate your four-star review of our Four-Diamond rated hotel. We apologize if there was one bartender who did not acknowledge you as our goal is one hundred percent guest satisfaction, but we are happy that the large majority did relate well to you, initiating and engaging you. Your words, "...The customer service was the best I've experienced in a...

Indiana
Reviewed 1 week ago

We went to Firekeepers for a one night stay to celebrate my birthday. We asked for an ADA room close to the elevators because my husband has difficulty walking distances. Our room was ADA. But it was NO WHERE NEAR the elevators. In fact, it was down the longest hallway ever constructed by man. OK, I am exaggerating a bit....

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Helpful?
Thank Sugargrovefarm
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

We appreciate you and your review, and are genuinely sorry you did not have a better experience. One thought that comes to mind is that we have an ample supply of wheelchairs that we lend to guests at no expense while they are visiting. We also have ADA rooms that are very close to the hotel elevators. Just a suggestion,...

Freeland, Michigan
Reviewed 2 weeks ago

We really enjoy coming to Firekeepers and Battle Creek, MI! Every time we go, it is fun and we go shopping and checking with some of our friendships! It is a very wonderful place to stay, and play and swim and rest after doing all the wonderful experiences we want to share with others to come back to Firekeepers! We...

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Helpful?
Thank Mary Jo C
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you, Mary Jo, for your visits and five-star review! Guests like you have made friends with others over the years when they've journeyed to FireKeepers--there is no better place to, "Get Your Vegas On" outside of Nevada. A comfortable, roomy hotel, amazing restaurants, shopping and if you want to enjoy a wonderful pool on a cold winter's day, it's...

LaPorte, Indiana
Reviewed 2 weeks ago

My hsb and I enjoyed another relaxing week end at Firekeepers casino. Hotel room are wonderful bed is so comfy. The shower is so relaxing with hot hot water. Enjoyed tons of new slot machine even won on a few of them. We had lunch and beers at the pubhouse. The hamburgers were huge and delicious.. All the different variety...

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Helpful?
1Thank annie w
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you Annie for your visit and review. Your review detailed so many features and reasons why our guests enjoy their stays at FireKeepers Casino Hotel. Comfortable rooms with the best beds and bath area around; restaurants that make amazing food with our newest: Dacey's Taphouse, serving a signature burger with 52 locally crafted beers and national brands on tap...

New Carlisle, Ohio
Reviewed 3 weeks ago

New place that hasn't been open that long. Rooms are large and very clean, great beds and pillows but a bit pricey. Everyone was very helpful and friendly. Nice options for dining. Hope to go back in April.

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Helpful?
Thank Jim W
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Hi Jim--We appreciate your five-star review! Just as an FYI--the casino at FireKeepers opened in August 2009 and hotel in December 2012--and have the same high standards for all guest services and products as we did then. We're glad you enjoyed yourself and had a good stay with us and we hope to see you again in April. Thanks again.

Grand Rapids, Michigan
Reviewed 3 weeks ago

We decided to take a few days and relax and play some slots somewhere close to home. We booked a King fireplace suite at the Firekeepers casino and Hotel. Our room was very clean, quiet, comfortable and included a separate living space and bedroom space. The master bathroom was large with a massive soaking tub! Perfect place to unwind. The...

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Helpful?
Thank Carol B
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for your five-star review of our Four Diamond rated hotel, Carol. We're happy to learn how much you enjoyed your stay at FireKeepers Casino Hotel and believe you hit it on the head--it's the perfect place to unwind! Whether you choose the spacious pool area, amazing array of restaurants or play in the casino--you're a winner any way...

STURGIS
Reviewed 4 weeks ago

this is a delightful hotel, rooms are spacious, clean and decorated nicely., beds are very comfy, bathroom is large with double sinks, walk in shower, nice table to eat, with refridge, room service breakfast was great from fire & smoke. staff very friendly, pool area is great, with large whirlpool, sauna, and steam room...very nice stay!!

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Helpful?
Thank Michael L
Firekeepers, Guest Relations Manager at Firekeepers Casino Hotel, responded to this review

Thank you for the five-star review of our Four Diamond Hotel, Michael. You related so many aspects of FireKeepers that our guests enjoy every day. Delightful, comfortable, friendly are oft-used descriptions of the property with wonderful restaurants and room service; a spacious pool area and so much more...we appreciate your review and you!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Nibi
Nibi
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The newly-awarded AAA Four-Diamond 243 room hotel features a variety of rooms perfect for any occasion. Guests can enjoy one of 217 Classic rooms that feature an array of amenities. The hotel also features 24 Deluxe and Fireside suites that include separate sitting areas and expansive bathrooms with Jacuzzi tubs. For the ultimate in luxury, stay in one of our Presidential Suites, loaded with extravagant features inducing a granite wet bar, full kitchen and even a baby grand piano. The hotel also features an array of indulgent amenities including a multi-level pool, steam room and sauna, exercise room, business center, room service, dry cleaning and laundry service, and ADA accessible rooms. The events center features a 2,000 seat flexible space that can be used for corporate meetings and banquets. FireKeepers Casino Hotel features 2,900 of your favorite slot machines, 70 table games, 15 table Poker room, 500-seat live Bingo Room, four exciting bars and lounges, and six sizzling restaurants. Try our Wine Spectator awarded fine dining restaurant, Nibi, and sample a superbly prepared filet mignon or a variety of succulent seafood. Chi Mon-ee's and Amazen Blazen' feature grab n' go food that satisfies. Mijem buffet features a variety of delicious offerings including seafood, Asian, Italian and an array of desserts. Enjoy great comfort any time of day at Cafe 24/7. Our newest restaurant Smoke n' Fire features interesting barbeque eats, great for any pallet. ... more   less 

Additional Information about Firekeepers Casino Hotel

Address: 11177 Michigan Ave E, Battle Creek, MI 49014-8904
Region: United States > Michigan > Calhoun County > Battle Creek
Price Range: ₹ 9,611 - ₹ 15,660 (Based on Average Rates for a Standard Room)
Number of rooms: 243
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Firekeepers Casino Hotel staff and other travellers.
12 questions
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Ohio
3 months ago
Newport, Michigan
9 months ago

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Questions? Get answers from Firekeepers Casino Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors are easy to get to and have a round-the-clock guard at the elevators to provide help if needed.”
 of 5 bubbles dking92017, 17 Feb 2017 | Read review
“Very comfortable, relaxing, having fun!”
 of 5 bubbles maryjoc669, 1 Feb 2017 | Read review
“If you can afford it, get a fireplace suite! Very quiet and relaxed atmosphere!”
 of 5 bubbles carolb71, 24 Jan 2017 | Read review
“top floors were nice, elevators quick”
 of 5 bubbles 199MichaelL, 17 Jan 2017 | Read review
“make sure to get a players card for future visits as you will get offers for complimentary rooms and coupons for food....”
 of 5 bubbles whitey520, 30 Dec 2016 | Read review
5 of 5